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Overview

Product Information on Workvivo

Updated 13th October 2025

What is Workvivo?

Workvivo is an employee communication and engagement software designed to connect employees, foster collaboration, and enhance internal communication within organizations. The software offers features such as news feeds, communication channels, employee recognition, feedback tools, surveys, and event organization, aiming to centralize workplace information and streamline corporate announcements. Workvivo enables teams to share updates, celebrate achievements, and access resources while promoting knowledge sharing and increasing awareness of company goals and values. It addresses the business challenge of dispersed communications by providing a unified platform for employee interaction, helping to create a more informed and connected workforce.

Workvivo Pricing

Workvivo software uses a subscription-based pricing model, typically structured per user per month or per annum. The software offers tiered plans that may vary according to the number of features, users, or organizational requirements. Pricing details are usually provided upon request and may be customized based on specific organizational needs and scale.

Overall experience with Workvivo

COMMUNICATIONS MANAGER
500M - 1B USD, Services (non-Government)
FAVORABLE

“A platform for a community”

5.0
Apr 30, 2026
Having been a user of Workvivo for the past two and a half years, I must commend the team on their excellent support and speedy repsonse to communications and queries.
Communications Manager
500M - 1B USD, Healthcare and Biotech
CRITICAL

“Frequent Contradictory IT Guidance Undermines Workvivo Platform Functionality Improvements”

3.0
Mar 13, 2026
Workvivo offers a number of useful features and has strong potential as an employee engagement platform. However, the user experience is inconsistent at times. Support responses vary depending on the representative, and guidance around key eatures has conflicted on several occasions. Some recent updates have also made certain workflows more complex before, leaving us to wonder why such updates were made in the first place. Greater consistency in support and clearer documentation would significantly improve the experience.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Intranet Packaged Solutions

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

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Workvivo

byWorkvivo by Zoom
in
4.6
2025
Market Presence: Intranet Packaged Solutions, Employee Communications Applications (Transitioning to Intranet Packaged Solutions and Frontline Worker Communication Applications)

About Company

Company Description

Updated 29th February 2024

Workvivo serves as a tool to streamline communication and boost engagement within the workforce. It consolidates various functions related to intranet use, employee engagement, and internal communications into a singular employee application, thereby helping to create an inclusive environment for all workers. The platform allows staff members to stay updated easily, thereby fostering connection and participation. Additionally, it provides company leaders with a clear and uncensored avenue for reaching their teams, allowing them to better understand and interact with their organization's dynamics. With the acquisition by Zoom Video Communications, Workvivo continues to function and grow, with its main operations based out of Cork, Ireland.

Company Details

Updated 26th February 2025
Year Founded
2017
Head office location
Cork, Ireland
Number of employees
201 - 500
Website
https://www.workvivo.com

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User Sentiment About Workvivo
Reviewer Insights for: Workvivo
Deciding Factors: Workvivo Vs. Market Average
Performance of Workvivo Across Market Features

Workvivo Likes & Dislikes

Like

We enjoy the informative and easily understood product update videos and the content on VivoVerse, which is both informative, fun, and interactive.

Like

It's a nice platform and the team members truly enjoy it. There are a lot of features that help us with our work in communicating to users.

Like

Best features are the shout-outs, billboards and campaigns. Never had the ability to do this previously!

Dislike

The event platform needs work. We would like to have the option to exclude events from the general feed when they are added to the calendar as these fill up the feed and push relevant content down the line and this is lost to our employees so engagement drops. That's our biggest gripe. Following recent platform updates, I feel certain capabilites have been lost within content creation. e.g., ability to hcange font size, colour, and style.

Dislike

Some features make certain workflows more complicated rather than improving efficiency. In addition, navigating these features can be challenging when support guidance varies between representatives.

Dislike

The advanced analytics and chat not being included within the platform. We spend a lot on user licenses so it would be great to have better features included in the standard platform.

Recommended Gartner Insights

  • Critical Capabilities for Intranet Packaged Solutions
  • Magic Quadrant for Intranet Packaged Solutions

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Reviewer Type
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  • COMMUNICATIONS MANAGER
    50M-1B USD
    Services (non-Government)
    Review Source

    A platform for a community

    5.0
    Apr 30, 2026
    Having been a user of Workvivo for the past two and a half years, I must commend the team on their excellent support and speedy repsonse to communications and queries.
  • Communications Manager
    <50M USD
    Travel and Hospitality
    Review Source

    Great development from the product team, with more exciting features to come!

    5.0
    Mar 12, 2026
    There has been great development progress over the last 3 years, with lots of new features and usability improvements.
  • Communications Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Frequent Contradictory IT Guidance Undermines Workvivo Platform Functionality Improvements

    3.0
    Mar 13, 2026
    Workvivo offers a number of useful features and has strong potential as an employee engagement platform. However, the user experience is inconsistent at times. Support responses vary depending on the representative, and guidance around key eatures has conflicted on several occasions. Some recent updates have also made certain workflows more complex before, leaving us to wonder why such updates were made in the first place. Greater consistency in support and clearer documentation would significantly improve the experience.
  • It Service Manager
    Gov't/PS/Ed
    Education
    Review Source

    Workvivo Enhances Connectivity Across Teams Yet Notifications Remain Overwhelming

    4.0
    Jan 28, 2026
    Workvivo made the overall experience much better as I can use it on my mobile and on the desktop which makes it reliable as I can see updates from anywhere at anytime. It lets the different teams feel connected who don't usually talk.
  • Senior It Team Leader
    50M-1B USD
    IT Services
    Review Source

    Workvivo Platform Enhances Communication and Engagement With User-Friendly Interface

    4.0
    Apr 17, 2026
    We use Workvivo for our internal communication, employee engagement and company-wide visibility. It is more on our social platforms for our company. It helps our leadership communicate more effectively and gives more transparency within our organization.
...
Showing Result 1-5 of 244

4.6

(225 Ratings)

Rating Distribution

5 Star
65%
4 Star
33%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.7

Service & Support

4.7

Product Capabilities

4.5