Name: Simpplr One
Rating: 4.6 (118 reviews)

Overview

Product Information on Simpplr One

Updated 14th June 2024

What is Simpplr One?

Simpplr is an AI-powered intranet platform provider that focuses on improving the work experience of employees no matter who or where they are. Simpplr’s primary solution is a platform that services employee onboarding, engagement, education, and productivity. Using advanced AI models, Simpplr strives to facilitate a unified, comprehensive, and personalized employee experience.

Overall experience with Simpplr One

Communications Associate

1B - 3B USD, Energy and Utilities

FAVORABLE

“Simpplr offers an outstanding product and even better customer service”

5.0

Apr 22, 2026

We've had a great experience working with Simpplr! From our initial implementation in 2023, we've had nothing but good experiences with the Simpplr team. They've been super helpful in getting some of our feature requests off the ground and are always open to our product feedback. They've included us in early product testing for new features, and gotten our feedback on feature designs. Even in moments where we've had some pretty extensive bugs with the product, they have given us great service and have escalated us to executive level when necessary. We really do pressure test every feature from Simpplr and so appreciate their partnership in helping improve the platform and our overall experience in it.

It / Audio Visual Support

50M - 250M USD, Media

CRITICAL

“Simpplr Simplifies Content Creation but Unresolved Issues With Features Persist”

3.0

Apr 17, 2026

For the most part Simpplr has been a decent platform, but it falls short in several areas.

About Company

Company Description

Simpplr is an AI-powered platform that unifies the digital workplace by bringing together engagement, enablement, and services to improve the employee experience. It streamlines communication, simplifies employee interactions, and automates workflows to improve the everyday experience of work. Simpplr is designed to be intuitive and extensible, so organizations can easily connect it to existing systems and adapt it to their workflows.

Company Details

Company type

Private

Year Founded

2014

Head office location

Redwood City, United States

Number of employees

201 - 500

Website

https://www.simpplr.com

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A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Simpplr One

Reviewer Insights for: Simpplr One

Deciding Factors: Simpplr One Vs. Market Average

Performance of Simpplr One Across Market Features

Simpplr One Likes & Dislikes

Smart Answers and the improved search have been a huge game changer. We are a fast moving business and ask a lot of our employees. Smart answers help save them time finding answers to their questions. We also love the new navigation - this has greatly improved the UX for our employees. Have gotten so much great feedback. ABAC has also been a game-changer. We had SO many workarounds that we'd had to build in order to do similar things that ABAC does. Content approval and workflow - this is going to really help us hone in on our governance of the platform and also keep things actively moving without us having to search for rogue pages that people created that have not been reviewed or approved yet.

This platform makes it easy for individual employees to create content, while still allowing the admins the ability to approve any content before it's published live. The syncing capabilities are really good. There are many options for getting your user data into the platform. However, it's important that your data is formatted correctly on the system you're are syncing with. We ran into some issues with that. But it was our fault, not the platform's. Manage,ent is straight forward, however like most other plaforms

How well it addresses internal comms challenges. Each feature is well-thought-out and works really well, and it looks great too! I like that it's responsive, so you don't have to be so specific about pixel sizes etc because the design is intuitive and responsive. It's a great platform that works for all kinds of users and skill levels too, which was an important aspect of our criteria. It also enables us to keep growing and improving, and reduces the need to have separate comms channels such as an email newsletter platform - we can manage and send comms out across channels so easily now.

The feed is nowhere near where we'd like it - there should be a way to send a notification to members or an audience in the feed to ensure our employees see posts from execs and other leaders. at the moment, our execs have stopped posting to the feed in real time since no one would ever react or comment on their posts because they didn't know they had posted. Onboarding - there are no analytics for this feature. No way to see how many folks are receiving onboarding emails, where they are at in the process. There is no way to see if this function is working or improving the employee experience. Content management - The feedback function on pages is great but there is no way to indicate feedback has been actioned, what feedback is still outstanding, etc. Similar for validations. we'd love to have a dashboard where a content manager can see what validations they need to action, what feedback has come in that they need to action, comments, etc.

They tend to focus on rolling out new features, while not fixing the problems with the ones they already have. They do have a good office hours program, where you can ask questions and present issues, and they are good about communicating through that platform. However, when submitting multiple trouble tickets, they will respond with generic language, and you don't know which issue they are referring to.

There are a few features I would love to have that aren't available just yet, and the configuration-style design, while easy to build and view, can be a little restrictive at times.

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1B-10B USD

Energy and Utilities

Review Source

Simpplr offers an outstanding product and even better customer service

<50M USD

Healthcare and Biotech

Really impressive platform, team and brand - a very happy customer.

Nov 11, 2025

Simpplr were amazing from the beginning - responsive, flexible and really professional. The product spoke for itself, but the team made it a really easy transition for us. The implementation was really really smooth, they gave so many resources and training modules to help you get up to speed, but also were so happy to use their expertise to solve issues quickly. As the main person implementing the platform, it was really helpful to have a team to bounce ideas off and make improvements to my designs/plans.

Communications Manager

Software

Simpplr Review

Apr 16, 2026

Simmplr has been a strong partner in one of the most complex intranet launches I've ever been a part of. We deployed on Day 1 of a major acquisition, serving 6000+ employees across a newly combined organization. The platform held up under significant pressure and delivered exactly what we needed: a unified, reliable source of truth during the transition. My experience, from implementation through adoption, has been positive overall, and Simpplr continues to grow in value as we expand its use across major business transformations.

ASSISTANT VICE PRESIDENT, SOFTWARE DEVEL

Insurance (except health)

Simpplr platform receives high marks for ease of implementation and overall usability.

Apr 8, 2026

My company transitioned from an in-house intranet site to Simpplr's third-party application in 2022. The Simpplr implementation team were both knowledgeable and responsive in helping us move onto this new platform. Since going live with Simpler, we have had a minimum of production support issues, and we've had more flexibility in managing our content pages and application permissions for our user base. In September of 2025, Simpplr led the migration effort to move our org from the Salesforce instance of the application to their AWS platform. The move went very smoothly, and Simpplr offered several implementation project resources to assist us over the course of the project.

Director of Communications

Miscellaneous

Simpplr One is an Outstanding Choice for Your Organization's Digital Workplace

Apr 10, 2026

Simpplr One is an essential tool for our company. Our intranet serves as a single source of truth for our employees to perform their jobs and stay informed of company information.