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  3. Workplace
Logo of Workplace

Workplace

byMeta
in
4.3
Market Presence: Enterprise Social Networking Applications, Employee Communications Applications (Transitioning to Intranet Packaged Solutions)

Overview

Product Information on Workplace

Updated 13th October 2025

What is Workplace?

Workplace is a software developed to facilitate communication, collaboration, and information sharing within organizations. It provides features such as group chat, video calls, file sharing, and project management tools to enable employees to connect and work together regardless of their location. The software integrates with common productivity applications, supports organizational announcements, and enables the creation of workgroups for focused discussions. Workplace addresses the business problem of siloed communication by offering a unified platform for teams to coordinate tasks, share resources, and manage workflows efficiently. Its functionality helps organizations streamline internal processes and encourages teamwork, supporting both remote and in-office employees in maintaining consistent and effective communication.

Workplace Pricing

Workplace software uses a subscription-based pricing model with charges applied per user per month. The software offers tiered plans that vary based on features and user capacity, allowing organizations to select the package that aligns with their collaboration and communication needs. Discounts or custom pricing may be available for large enterprises or according to usage volume.

Overall experience with Workplace

Executive Director Of Communications And
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Workplace Enhances Real-Time Communication But Lacks Advanced Project Management Features”

4.0
Jan 21, 2026
Workplace is a impressive tool for organisational communications as I can create the group based on the project and the topics which keeps the chat organised also in the real time communications everyone stays on the same page.
HEAD OF CLOUD CONTACT COLLABORATION
30B + USD, Telecommunication
CRITICAL

“Could do with better integrations”

3.0
Apr 9, 2025
I'm not using it that much, I usually forget to check it. I only log on occasionally, for example when I'm prompted via e-mail.

About Company

Company Description

Updated 7th December 2023

Meta is a technology company that creates platforms to help individuals connect and expand businesses. It revolutionized human connection when it launched Facebook in 2004, with applications such as Messenger, Instagram and WhatsApp further enabling global reach. Currently, Meta is focusing on transcending the traditional 2D screens to create more immersive experiences through technologies such as augmented and virtual reality, aiming to establish the next phase in social technology. The main objective is to give individuals the power to create communities and make the world feel more interconnected. It prompts for a safe and respectful online environment which promotes constructive conversations.

Company Details

Updated 27th August 2024
Company type
Public
Year Founded
2001
Head office location
Menlo Park, United States
Number of employees
10001+
Website
https://www.metacareers.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Workplace
Deciding Factors: Workplace Vs. Market Average
Performance of Workplace Across Market Features

Workplace Likes & Dislikes

Like

As I am familiar with Facebook so it is easy for me to catch up on it also the internal communication of organization gets better with it as we can news update and announcements which keeps everyone upto date.

Like

Connect with colleagues Get insight in what colleagues are doing Expand network

Like

I am impressed by how the workplace allows us to share the update of my company swiftly also it works great across different devices which makes it reliable to use. The interface makes daily life communication much more engaging.

Dislike

I would say it is not so good for project management as it misses some deep functionalities and also it is beginning to be shut down by Meta so needs to migrate.

Dislike

it's another thing to look at and I usually forget. Sometimes when you log on you see a few uninteresting posts and then I click it away. Need to find a better way to filter content.

Dislike

I would it can get a bit messy because of nixing the social and professional life also some of the features in collaboration feel a bit limited.

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Peer Discussions

Workplace Reviews and Ratings

4.3

(693 Ratings)

Rating Distribution

5 Star
41%
4 Star
51%
3 Star
7%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Executive Director Of Communications And
    Gov't/PS/Ed
    Education
    Review Source

    Workplace Enhances Real-Time Communication But Lacks Advanced Project Management Features

    4.0
    Jan 21, 2026
    Workplace is a impressive tool for organisational communications as I can create the group based on the project and the topics which keeps the chat organised also in the real time communications everyone stays on the same page.
  • Vice President Of Finance
    <50M USD
    Finance (non-banking)
    Review Source

    Workplace Mimics Social Media for Engagement Yet Offers Restrained Collaborative Functions

    4.0
    Feb 18, 2026
    I find Workplace easy to use because of the similar interface to social media. Also, it overall improves the communication of my team through chats and group discussions. Everyone on the team stays on the same page because of the live video.
  • Assistant Director Of Enrollment Center
    <50M USD
    Services (non-Government)
    Review Source

    Community Creation Enhances Culture While Features Remain Basic and Hard to Locate

    4.0
    Feb 10, 2026
    Workplace feels so similar to use as it feels like I am using social media also it keeps me informed regarding the organizations announcements and updates. I can create communities based on interests and departments.
  • Controllo Di Gestione E Responsabile Del
    50M-1B USD
    Miscellaneous
    Review Source

    Fast and Reliable Employee Connectivity With Workplace

    5.0
    Feb 25, 2026
    Workplace effortlessly connects our employees whether on mobile or web devices thereby making communications smooth. It fosters engagement and breaks down info silos and with real-time collaboration and communication, Workplace ensures team productivity thanks to enhanced connectivity between our hybrid and in-house teams.
  • Director Of Human Resource Operations
    <50M USD
    Services (non-Government)
    Review Source

    Interactive Features Foster Engagement But High Activity Leads To Cluttered Feeds

    4.0
    Feb 3, 2026
    Workplace works well for me as it allows me to do comments and can do reactions on the posts which makes me social and engaged with the organizational environmental.
...
Showing Result 1-5 of 697

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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