Overview
Product Information on Cloud4Wi
What is Cloud4Wi?
Cloud4Wi Pricing
Cloud4Wi Product Images
Overall experience with Cloud4Wi
“Truly exceptional product and service from the Cloud4Wi team!”
About Company
Company Description
Cloud4Wi is an enterprise that assists other enterprises in capitalizing on the benefits of their physical locations. The main service it provides is a robust cloud platform through which enterprises can provide seamless, secure WiFi connections. Further, the platform facilitates the creation of engaging location-aware experiences that drive business results. All these services are designed to operate without adding extra duties to the enterprise's IT staff. The firm has a wide reach, connecting over 150 million mobile users at 70,000 locations in more than 150 countries. Its clientele includes top-tier global enterprises.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Cloud4Wi
Performance of Cloud4Wi Across Market Features
Cloud4Wi Likes & Dislikes
Cloud4Wi was able to tailor a package to our needs. We were most satisfied with the capabilities, especially customer insights.
Semplicity and robustness
- Relative ease of overall use on the back-end - Easy for visitors to use and connect - able to customize quickly - Excellent service from our Customer Rep
n/a
nothing
- Complication to set basic things up on the back-end - Lack of automated reporting - Difficulty to connect for heat mapping (less a Cloud4Wi issue and more other tech) - Lack of ability to integrate to other current systems we are using
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Cloud4Wi Reviews and Ratings
- Operations Manager50M-1B USDRetailReview Source
Truly exceptional product and service from the Cloud4Wi team!
Cloud4Wi were professional during every engagement and delivered on all expectations. - Director of IT<50M USDIT ServicesReview Source
Very good sw
Very good experience in deploy and configuration of this product - Senior Director Of Marketing And Audienc50M-1B USDMiscellaneousReview Source
Cloud4Wi is a great digital Partner
Our experience with Cloud4Wi has been made outstanding due to our wonderful support Rep. While we have had some difficulties with some implementations, that are beyond Cloud4Wi - areas of additional technological functions with heat-mapping, etc, rep, has always been incredibly gracious with her time and availability to help explain how we can use the product to the best of its potential. She has been incredibly proactive during COVID to see how Cloud4Wi can further support our goals, and even when we were closed to the public for some time, she had creative ideas and solution's to offer. Sometimes the product can seem very user friendly and actually turns out to be very complicated on the backend, but the team at Cloud4Wi - for our front facing engagement - has always been very responsive to help my team figure out how to achieve our goals and walk us through any areas of confusion on the system. Giving us the tools to use the system better on our own, while then always checking in to advise on the latest updates the company is making and how it can better serve our visitors needs. - Global IT COE Director, Marketing & Cons1B-10B USDConsumer GoodsReview Source
Commitment to customer feedback integration and evolution of product and service set.
An organization consistently looking at customer feedback to drive opportunity. Flexible platform driving user experience grounded in the data collected to turnkey and drive downstream automation and upstream valuable feedback. Essential part of our journey mapping to capture data. - MARKETING MANAGER<50M USDRetailReview Source
Cloud4Wi's services have improved our customers' shopping experience
Cloud4Wi helped our Outlet Villages to collect behavioral insights of our customers and deliver tailored communications to them at the right moment. They accompanied us during all the steps with a great pressionality and availability: from the setup and configuration to the management of the account admins and the usage of their prooducts. Cloud4Wi's products make easy to manage WiFi across all our Outlet Villages providing a quinck and intuitive sing-on for our customers. Cloud4Wi's solution enables us to understand more information about our customers and to communicate with them during their shopping experience with the whole respect fo their privacy.