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Overview

Product Information on Cloudflare

Updated 13th October 2025

What is Cloudflare?

Cloudflare is a software that provides a suite of cloud-based solutions designed to enhance the security, performance, and reliability of websites and internet applications. This software acts as an intermediary between visitors and a user's hosting provider, offering features such as distributed denial-of-service attack mitigation, content delivery network services, domain name system resolution, and web application firewall protection. Cloudflare helps protect against a range of cyber threats, improves page load times by caching content and routing traffic efficiently, and ensures consistent accessibility to online resources. It enables organizations to manage traffic, enforce access controls, and monitor web performance through centralized tools, addressing business needs related to online security, speed, and uptime.

Cloudflare Pricing

Cloudflare software offers a tiered pricing model that includes a free basic plan with limited features and several paid plans that provide additional capabilities, resource allocations, and support options. The paid tiers are priced on a per-domain per-month basis, and enterprise-level agreements may be customized according to specific requirements.

Overall experience with Cloudflare

It Associate
<50M USD, Manufacturing
FAVORABLE

“Centralized Domain Management Simplifies Workflow With Reliable Uptime and Metrics”

5.0
May 1, 2026
Great experience, we haven't had any problems with cloud flare. Everything just works. Access to all our domains are fast and has never had downtime.
There are no reviews in this category.
CRITICAL

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

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Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
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Cloudflare

byCloudflare
in
4.7

About Company

Company Description

Updated 25th July 2024

Cloudflare, is a provider of WAAP, SASE, SSE, SD-WAN, CDN, and Edge Developer services. Cloudflare empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare delivers all services from a single intelligent global network platform, providing customers with a unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.

Company Details

Updated 2nd April 2026
Company type
Public
Year Founded
2009
Head office location
San Francisco, United States
Number of employees
5001 - 10000
Website
https://www.cloudflare.com

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Reviewer Insights for: Cloudflare

Cloudflare Likes & Dislikes

Like

I love that everything is so easily managed in one portal, being able to consolidate all of it makes things easier than chasing down configurations through different locations or portals. The metrics are great, being able to see exactly what sort of traffic is going through the site and where its coming from. The newish AI crawl feature is very helpful, seeing what traffic is bots and giving us control over how much bot crawling we want to block.

Like

The speed of propagation. If I make a DNS change or update a WAF rule, it's live globally in seconds, not minutes.

Like

1. DNS propagation is near-instant 2. WAF rules are flexible and block real threats without exceeding false positives 3. The analytics dashboards gives useful traffic and security visibility out of the box

Dislike

Some of the pay walls for features seem unnecessary as the features are so small.

Dislike

The dashboard is getting a little busy. They ship new features so fast that sometimes the UI feels a bit cluttered, and finding a specific setting you haven't touched in months can feel like a scavenger hunt. I also wish the support response times were a bit snappier for non-critical tickets.

Dislike

1. Support response times are slow 2. Some WAF and rate limiting features require higher-tier plans. which are expensive 3. The rules interface has gone thorugh several UI changes, making it confusing when following older documentation

Top Cloudflare Alternatives

Cloudflare Reviews and Ratings

Filter Reviews
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Star Rating
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  • It Associate
    <50M USD
    Manufacturing
    Review Source

    Centralized Domain Management Simplifies Workflow With Reliable Uptime and Metrics

    5.0
    May 1, 2026
    Great experience, we haven't had any problems with cloud flare. Everything just works. Access to all our domains are fast and has never had downtime.
  • IT Associate
    <50M USD
    Construction
    Review Source

    The ultimate Swiss Army Knife for web performance and security.

    5.0
    May 4, 2026
    Cloudflare has become such a core part of our infrastructure that we almost take it for granted. It's saved us a massive amount of headache regarding DDoS protection and global latency.
  • Software Developer
    50M-1B USD
    Software
    Review Source

    Flexible WAF Rules and DNS Speed Praised Amidst Interface and Cost Issues

    5.0
    May 1, 2026
    I use Cloudflare across multiple environments for DNS and CDN. It has consistently delivered on reliability and performance. Setup is straightforward, the dashboard is well-organized, and the documentation covers edge cases well. The free tier is genuinely useful, not just a demo
  • It Security & Risk Management Associate
    50M-1B USD
    Transportation
    Review Source

    Cloudflare Strengthens Security, UI Changes Sometimes Present Navigation Challenges

    5.0
    Mar 11, 2026
    Cloudflare is excellent and just works. The WAF and page rules allow for greatly improving security posture without needing to modify infrastructure or code.
  • It Associate
    1B-10B USD
    Banking
    Review Source

    Security And Caching Innovations Distinguish Cloudflare Beyond Basic DNS Solutions

    4.0
    May 4, 2026
    I find Cloudflare services to be much more than DNS. DNS is just the beginning and their focus on security really sits well with our company.
Showing Result 1-5 of 22

4.7

(22 Ratings)

Rating Distribution

5 Star
64%
4 Star
36%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.8

Service & Support

4.3

Product Capabilities

4.8

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