Overview
Product Information on Cloudinary
Updated 13th October 2025
What is Cloudinary?
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Overall experience with Cloudinary
VP, Software Development
<50M USD, SoftwareFAVORABLE
“The Gold Standard for Media Transformation Services”
I have used several asset image management products over the years for many different clients, but my favorite by far is Cloudinary. In my opinion, it is the most intuitive and easy to integrate in its class. Additionally, the support staff is very good. A misconfiguration on one of my larger clients early in the integration cycle ended up costing quite a bit of money in overages, but the support staff was super helpful and not only figured it out with me, but also gave me and my client a courtesy reversal of the overage charges which was greatly appreciated.
Communications Associate
250M - 500M USD, Travel and HospitalityCRITICAL
“Good product, room to improve on the human side”
Cloudinary meets our basic needs but the customer experience has not been great. We've raised concerns and haven't felt heard, and transparency is sometimes lacking. It works, but we expect more from the relationship.
About Company
Company Description
Cloudinary is the image and video technology platform that enables brands to deliver transformative visual experiences at global scale. More than three million users and 11,000 customers rely on Cloudinary to bring their campaigns, apps and sites to life with image and video solutions backed by artificial intelligence and patented technology. Cloudinary offers a single source of truth and helps brands across industries manage, transform, optimize, and deliver visual experiences at scale - accelerating time to market and increasing user engagement and conversions.
Company Details
Year Founded
2012
Head office location
San Jose, United States
Number of employees
201 - 500
Annual Revenue
50M-250M USD
Website
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- VP, Software Development<50M USDSoftwareReview Source
The Gold Standard for Media Transformation Services
I have used several asset image management products over the years for many different clients, but my favorite by far is Cloudinary. In my opinion, it is the most intuitive and easy to integrate in its class. Additionally, the support staff is very good. A misconfiguration on one of my larger clients early in the integration cycle ended up costing quite a bit of money in overages, but the support staff was super helpful and not only figured it out with me, but also gave me and my client a courtesy reversal of the overage charges which was greatly appreciated. - VP Of Product Development<50M USDInsurance (except health)Review Source
Cloudinary Offers Simple Setup and Reliable Performance
The way in which we use Cloudinary is quite simple, and it performs absolutely perfectly at that job. I don't think we've ever had an issue related to Cloudinary in the 6+ years we've been using it–that's impressive. - Director<50M USDSoftwareReview Source
Helpful Documentation and Features, Yet Missing Automated Cost Optimization Tips
Takes the headache out of image rendering and thumbnail generation. Overall good experience. Recommended if you are running a business that serves image assets for any reason (for example eCommerce stores with tens or hundreds of thousands of products). We had some technical issues that we would like to have been addressed faster. - Manager of IT Services<50M USDRetailReview Source
An almost perfect product. UI needs improvement.
I feel that the internal UI could be a bit more user friendly, when the last UI update came out it took me a little bit more time to find where everything was such as the media library. The cloudinary product image loader has been a bit of an issue on load time, not sure if this can be resolved. - WEBSITE MANAGER50M-1B USDInsurance (except health)Review Source
Cloudinary: Ensuring Performance and Security for Two Years
I've been using Cloudinary for over 2 years now and it's an absolute game-changer for anyone looking to boost their website speed and improve overall user experience. As an administrator the UI works great and navigating around the platform to any job done is nice and simple, as it should be.
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