Adobe focuses on providing digital media and digital marketing solutions on a worldwide scale. The company offers creative, marketing and document solutions which are geared towards assisting individuals, ranging from budding artists to established brands, to bring life to their digital creations. Furthermore, Adobe concentrates on the delivery of captivating experiences to the targeted individuals. Adobe's solutions are omnipresent and they are striving to bring about change through digital experiences.
Do You Manage Peer Insights at Adobe?
Access Vendor Portal to update and manage your profile.
Broad capabilities, it is secure and scales.
At this point there is nothing I like about it.
It keeps all of my digital files in one place which makes my thing look organized and very much easy to find and I can quickly find the file and image in no time because the search feature is strong.
User Interface - Lacks any OOTB options to simplify user interaction or create multiple Portal entry points that are specific to user roles. ie: Vendor (asset supplier) landing page for ingests, Video specific landing page, Author landing page, etc. The soon to be deprecated Brand Portal option took a stab at that, but only allows ONE portal/landing page. I was involved with a previous employer building an entire UI based on Asset Share Framework, worked beautiful but took development resources, a sizable budget, and was not supported by Adobe. Reporting options and tools are almost non-existent - Would love to be able to use OOTB industry BI tools to access asset data, use data, log data etc. Cost of non-author user licenses. - Someone who simply searches, views, downloads should not have a named user cost that is the same as someone who has full upload, edit capability. This used to be different, but was changed in recent years. Content Hub is slowly attempting to relieve some of that pressure, but lacks features to enable it to act as a primary ingest or delivery vehicle
Vendor support, even with a top-tier service contract, is sub-par, with service issues usually needing direct software engineer intervention. Delays waiting for engineers to address our issues resulted in some urgent issues--like sync issues that led to the inability to read what our total size usage was per week/month/to-date--taking months to resolve.
The username interface requires a lot of time to get used to it and whenever I need to adjust many files at once it feels like I am updating meta data repetitively.