As someone who helped select CloudZero for my company as well as being someone who administers and uses it, my experience has been very positive. It's not a "plug it in and get magic" sort of tool, but it is a force multiplier if your organization is ready for it, and a stark mirror if you're not. We selected CloudZero as our standard FinOps platform to enable granular cost visibility, anomaly detection, and cross-cloud accountability across our estate spanning AWS, Azure, GCP, IBM and Oracle It has delivered on the promise of being that solution when paired with the foundation we built. We are now also using it to get increased visibility into other tools beyond just cloud infrastructure - such as AI tooling, security tooling, database tooling, and logging. This is helping us drive towards ever more granular unit economics.

CloudZero provide a decent top-down cost-explorer, decent slack integration, average k8s telemetry agent, and a poor configuration surface, analysis environment, and API. Our typical usage patterns - from engineers: *start* investigations due to slack-communicated anomalies / manager prompt / curiousity, then switch to logs / traces / more powerful and integrated tools from the cloud-vendor for actual diagnosis. - from managers: respond to alerts, attempt to divine trends from cost-explorer