• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In

Overview

Product Information on Concord Cloud Fax

Updated 13th October 2025

What is Concord Cloud Fax?

Concord Cloud Fax is a software designed to facilitate secure transmission and management of fax communications through cloud-based infrastructure. The software enables users to send, receive, and store faxes electronically, reducing reliance on traditional fax hardware and physical documents. It supports integration with existing business workflows and systems to streamline document exchange and improve operational efficiency. Features include compliance with common data privacy standards, real-time monitoring of fax activity, and automated document routing. Concord Cloud Fax aims to address common business challenges associated with manual fax processes, such as inefficiency, security risks, and resource consumption, by providing a digital alternative that centralizes fax operations.

Concord Cloud Fax Pricing

Concord Cloud Fax is offered as a software with pricing based on usage, typically structured by the number of pages faxed per month and the features required, with different tiers available for various business needs. The software provides both monthly and annual subscription options, and pricing may vary depending on selected add-ons or service volume.

Overall experience with Concord Cloud Fax

IT Project Manager
50M - 250M USD, Healthcare and Biotech
FAVORABLE

“Flexible and Simple”

4.0
Jun 11, 2024
Overall a good product. I hope to leverage the AI tools as they get better. Good cost savings and simplified management for now. The Technical Support team is excellent and always responsive even with the timezone differences.
There are no reviews in this category.
CRITICAL

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

  • Market Guide for Cloud Fax Solutions

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

  1. Home
  2. /
  3. Concord Cloud Fax
Logo of Concord Cloud Fax

Concord Cloud Fax

byConcord Technologies
in Cloud Fax Solutions
4.0

About Company

Company Description

Updated 7th December 2023

Concentrating on cloud-based solutions, Concord produces a reliable, secure, and scalable Cloud Fax platform. The platform is structured for convenient fax management in a digital setting. Additionally, Concord focuses on the progression of Artificial Intelligence (AI) and Machine Learning (ML) technologies. The aim of these cutting-edge innovations is to enhance data extraction processes from various documents, addressing challenges with fax communications management. Moreover, Concord develops efficient document workflows to expedite document-dependent operations like document routing, sharing, and collaboration. Lastly, Concord's refined AI and ML techniques are programmed to smartly classify document types and extract critical information contained within them, thus aiding in the processing of critical data.

Company Details

Updated 18th August 2025
Company type
Private
Year Founded
2014
Head office location
Austin, United States
Number of employees
51 - 200
Website
https://www.concord.app

Do You Manage Peer Insights at Concord Technologies?

Access Vendor Portal to update and manage your profile.

Reviewer Insights for: Concord Cloud Fax
Performance of Concord Cloud Fax Across Market Features

Concord Cloud Fax Likes & Dislikes

Like

The level of insight into our fax traffic has been eye-opening. We came into the project with an assumed volume and were blown away by our actual volume. Not only that, but to be able to drill down to each individual fax and see exactly how successful they are and fail is a game changer.

Like

Simple way to forward a fax. Easy to view, print or save faxes.

Dislike

I feel that AI tools are cost prohibitive and not as robust as they are sold.

Dislike

Nothing, I haven't experience any problems with the software.

Top Concord Cloud Fax Alternatives

Concord Cloud Fax Reviews and Ratings

Logo of Retarus Cloud Fax Solutions
1. Retarus Cloud Fax Solutions
4.7
(23 Ratings)
Logo of eFax
2. eFax
3.8
(5 Ratings)
Logo of Documo Cloud Fax
3. Documo Cloud Fax
5
(2 Ratings)
View All Alternatives

4.0

(2 Ratings)

Rating Distribution

5 Star
0%
4 Star
100%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.0

Integration & Deployment

4.0

Service & Support

4.0

Product Capabilities

3.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Project Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Flexible and Simple

    4.0
    Jun 11, 2024
    Overall a good product. I hope to leverage the AI tools as they get better. Good cost savings and simplified management for now. The Technical Support team is excellent and always responsive even with the timezone differences.
  • CUSTOMER SERVICE & SUPPORT ASSOCIATE
    50M-1B USD
    Services (non-Government)
    Review Source

    Straight Forward Faxing Software

    4.0
    Feb 9, 2024
    Great product, easy to use. Forwarding faxes are fast and efficient process.
Showing Result 1-2 of 2