Overview
Service Information on Crayon Software Asset Management Managed Services
What is Crayon Software Asset Management Managed Services?
Crayon Software Asset Management Managed Services Pricing
Overall experience with Crayon Software Asset Management Managed Services
“Crayon’s SAM Managed Services Shifted Licensing From Chaos To Structured Oversight”
“Complex Maintenance and Reliability Issues Identified in Product Solution”
About Company
Company Description
Crayon is a technology-based company with a global reach, rooted in Oslo and extending to 46 countries. The company focuses on providing technical and commercial solutions to aid over 80,000 customers in their digital transformation journeys, especially when it comes to secure, cloud-first initiatives. Crayon is guided by its core values of integrity, quality, pace, and agility, established two decades ago based on the Nordic tradition. The company has outlined comprehensive objectives for its ESG strategy, emphasizing diversity, efforts towards net zero greenhouse gas emissions, and leadership in ESG product development.
Company Details
Do You Manage Peer Insights at SoftwareOne (Crayon Group)?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Crayon Software Asset Management Managed Services
Reviewer Insights for: Crayon Software Asset Management Managed Services
Deciding Factors: Crayon Software Asset Management Managed Services Vs. Market Average
Performance of Crayon Software Asset Management Managed Services Across Market Features
Crayon Software Asset Management Managed Services Likes & Dislikes
Clear visibility and normalization of data: they take messy data from multiple tools and environments and turn it into a coherent picture, which makes decision-making far more grounded. Practical, vendor specific expertise: their understanding of major vendors' licensing models and audit behaviour means advice is concrete not generic and directly useful in negotiations. Ongoing optimizations not just a one-off project: The managed service model keeps the license position updated over time so improvements don't evaporate after a single big clean up.
SAM reports are quite good
Deep expertise in Software Asset Management, proactive insights that help optimize licensing and costs, and strong communication and reliable support form the service team.
Dependancy on timely internal data: if we don't keep CMDB's , deployment tools and HR system clean, the quality of SAM outputs suffers and there's ongoing work on our side to keep inputs accurate. Onboarding takes real effort: the initial discovery, data collection and contract gathering phase is heavy and you feel it before the benefits start to show. Service model can feel complex: between different reporting cadences, scopes and optional add-ons, it takes a bit of time to understand exactly what's included and where internal ownership starts and ends.
Good support but sometimes the PMs need technical support and are not indipendent on finding the solutions
Initial onboarding can be time consuming and reporting can feel complex for new users. Some recommendations require additional internal effort to implement
Top Crayon Software Asset Management Managed Services Alternatives
Peer Discussions
Crayon Software Asset Management Managed Services Reviews and Ratings
- Senior Software Engineer50M-1B USDIT ServicesReview Source
Crayon’s SAM Managed Services Shifted Licensing From Chaos To Structured Oversight
Crayon's Software Asset Management (SAM) Manged Services have been one of the few external partnerships that actually reduced our licensing chaos instead of adding to it. They helped us move from reactive "true-up panic" and surprise audits to a more predictable, data driven way of managing software spend and compliance. Day to day, working with Crayon feels like having an extended SAM team that keeps an eye on our state while we focus on projects. Once they connected to our key environments and normalized the data, we finally had a single view of what was installed, what was actually being used and how that lined up with out contracts, instead of juggling conflicting internal spreadsheets. The biggest change was in conversations with finance and procurement: instead of arguing about whether we were over or under licensed, we had concrete numbers, scenarios and recommendations to work from, which made budget planning and renewals far less painful. Our main problem was a mix of under-usage and accidental over-licsensing old projects left with active subscriptions, legacy on-prem licenses never reclaimed, and cloud/SaaS growth that no one was tracking centrally. Crayon's managed services team helped us clean up the install base, identify unused or underused licenses and align entitlements with real demand which led to tangible savings during renewals and true-ups. - It Analyst I<50M USDServices (non-Government)Review Source
Proactive Software Control and Communication Offset by Complex Initial Setup Process
Great experience overall with CSAMMS. The team was knowledgeable, proactive, and helped us gain better visibility and control over our software environment. - It Manager<50M USDMediaReview Source
Improved Software Asset Control With Notable Support and Reporting Capabilities
The overall experience is very positive. SAM has delivered strong value through expert support, good recommendations, and professional reporting. It has improved teams' control over software assets with less operational effort. - SYSTEM ANALYSIS<50M USDIT ServicesReview Source
CSP Licenses Offer Discounts but Product Interface Challenges Remain for New Users
Crayon provides multiple products but that one software asset management tool was awesome. I really liked the features and benefits like risk management, cost savings, compliance, efficiency. - SENIOR LICENSE MANAGER1B-10B USDInsurance (except health)Review Source
Crayon Excels in License Management While Professional Boundaries Need Improvement
We have used Crayon for several years and always been met by very compentent people with deep knowledge about the SAM area.