Overview
Product Information on CyberArk Customer Identity
Updated 13th October 2025
What is CyberArk Customer Identity?
CyberArk Customer Identity Pricing
Overall experience with CyberArk Customer Identity
IT Associate
30B + USD, Energy and UtilitiesFAVORABLE
“Learning New Topics Daily, Yet Documentation Remains Confusing for Cyberark”
Cyberark does a really good support for us in different support cases. The tool is great and i feel we learn new topics every day. I will give a 4 because i believe theres a lot of improvements to be done in the documentation part, that today is still confuse.
IT Associate
250M - 500M USD, MiscellaneousCRITICAL
“Unlocking Product Potential: Emphasizing Customization”
Customization is key the product to integrate with different systems
About Company
Company Description
Focusing on Identity Security, CyberArk is a specialist in privileged access management. It develops secure solutions for diverse identities - human or machine to cater to numerous business applications. The company ensures protection across varied work environments like distributed workforces, hybrid cloud workloads, and throughout the DevOps lifecycle. CyberArk's primary objective is to avert cyberattacks that abuse insider privileges and pose a threat to crucial enterprise assets. In addition to this focus, the company offers security solutions aimed at preventing the progression of cyber threats, thus protecting businesses from substantial damage. CyberArk's security solutions align with rigorous compliance and audit requirements to service businesses' need to guard their most valued possessions. The company has a global presence with offices spread across countries like the U.S., Israel, U.K., Singapore, Australia, France, Germany, Italy, Japan, Netherlands, and Turkey.
Company Details
Company type
Public
Year Founded
1999
Head office location
Newton, United States
Number of employees
1001 - 5000
Website
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CyberArk Customer Identity Reviews and Ratings
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- IT Associate10B+ USDEnergy and UtilitiesReview Source
Learning New Topics Daily, Yet Documentation Remains Confusing for Cyberark
Cyberark does a really good support for us in different support cases. The tool is great and i feel we learn new topics every day. I will give a 4 because i believe theres a lot of improvements to be done in the documentation part, that today is still confuse. - Engineer<50M USDIT ServicesReview Source
A great access tool
The tool is great; it has several integrations ready to deploy and is quite intuitive to use. Signing up is simpler with CyberArk Identity. - Cyber Security Analyst<50M USDIT ServicesReview Source
Platform Offers Strong Security Features But Advanced Customization Needs Extra Effort
The experience with the platform was overall good because of the great IAM capabilities like SSO, secure authentication, MFA and lifecycle management. Also, it integrates very good with web/mobile applications and helps improve both account security and user experience. - Manager, It Security And Risk Management50M-1B USDEnergy and UtilitiesReview Source
Product Performance Praised but Service Response Times Raise Concerns
Overall product is great but the service and implementation needs to be better. I had received feedback prior to purchase and it held true. - Software Development Manager50M-1B USDTransportationReview Source
Vendor Noted for Reliability and Ease of Collaboration, Pricing Raises Concerns
They are a great vendor. easy to work with. similar products do not have the same vantage points.
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