Name: CyberArk Customer Identity
Rating: 4.4 (44 reviews)

Overview

Product Information on CyberArk Customer Identity

Updated 13th October 2025

What is CyberArk Customer Identity?

CyberArk Customer Identity is a software designed to manage and secure customer access to applications and services. The software provides capabilities such as authentication, authorization, identity lifecycle management, and adaptive access controls. It facilitates integration with various applications and supports compliance with security policies by enabling features like multi-factor authentication and passwordless login options. CyberArk Customer Identity addresses business challenges related to user identification, security risks from unauthorized access, and helps organizations streamline customer onboarding processes while safeguarding sensitive data. By centralizing identity management for customers, the software assists businesses in reducing operational complexity and improving access governance.

Overall experience with CyberArk Customer Identity

Cyber Security Analyst

<50M USD, IT Services

FAVORABLE

“Platform Offers Strong Security Features But Advanced Customization Needs Extra Effort”

4.0

Apr 4, 2026

The experience with the platform was overall good because of the great IAM capabilities like SSO, secure authentication, MFA and lifecycle management. Also, it integrates very good with web/mobile applications and helps improve both account security and user experience.

IT Associate

250M - 500M USD, Miscellaneous

CRITICAL

“Unlocking Product Potential: Emphasizing Customization”

3.0

Nov 6, 2024

Customization is key the product to integrate with different systems

About Company

Company Description

Focusing on Identity Security, CyberArk is a specialist in privileged access management. It develops secure solutions for diverse identities - human or machine to cater to numerous business applications. The company ensures protection across varied work environments like distributed workforces, hybrid cloud workloads, and throughout the DevOps lifecycle. CyberArk's primary objective is to avert cyberattacks that abuse insider privileges and pose a threat to crucial enterprise assets. In addition to this focus, the company offers security solutions aimed at preventing the progression of cyber threats, thus protecting businesses from substantial damage. CyberArk's security solutions align with rigorous compliance and audit requirements to service businesses' need to guard their most valued possessions. The company has a global presence with offices spread across countries like the U.S., Israel, U.K., Singapore, Australia, France, Germany, Italy, Japan, Netherlands, and Turkey.

Company Details

Company type

Public

Year Founded

1999

Head office location

Newton, United States

Number of employees

1001 - 5000

Website

http://www.cyberark.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: CyberArk Customer Identity

Deciding Factors: CyberArk Customer Identity Vs. Market Average

Performance of CyberArk Customer Identity Across Market Features

CyberArk Customer Identity Likes & Dislikes

Very helpful with all authentication capabilities and also with identity lifecycle management.

services provided to setup

strong advanced authentication capabilities

Some advanced customization/integration scenarios require additional configuration effort during the implementation.

N/A

complexity of configuration process

Top CyberArk Customer Identity Alternatives

Peer Discussions

CyberArk Customer Identity Reviews and Ratings

Recommended Gartner Insights

<50M USD

IT Services

Review Source

Platform Offers Strong Security Features But Advanced Customization Needs Extra Effort

It Associate

10B+ USD

Transportation

Advanced Authentication Praised but Configuration Found Complicated by Some Users

Apr 27, 2026

powerfull and secured platform with strong authentication and integration capabilities

Senior IPAM Analyst

1B-10B USD

Banking

CyberArk Offers Strong Privileged Access Management Amid Documentation Limitations

5.0

Aug 20, 2025

CyberArk is a very good PAM tool. We are using PSM, SIA and WPM of CyberArk which is very good, and it has reduced lot of BAU work for our organization as well as provided security to our privileged account.

SYSTEMS ANALYST

Top-Tier Support and User-friendly Interface: The Winning Combination

Apr 9, 2025

product is easy to implement and user intuitive. the product helps reduce the load onnour helpdesk by automation.

IT Security & Risk Management Associate

Insurance (except health)

Exploring the Efficiency of CyberArk Product in My Career

Apr 10, 2025

Ive had a great time administrating CyberArk product throughout my career.

Overview

Product Information on CyberArk Customer Identity

What is CyberArk Customer Identity?

CyberArk Customer Identity Pricing

Overall experience with CyberArk Customer Identity

“Platform Offers Strong Security Features But Advanced Customization Needs Extra Effort”

“Unlocking Product Potential: Emphasizing Customization”

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: CyberArk Customer Identity

Deciding Factors: CyberArk Customer Identity Vs. Market Average

Performance of CyberArk Customer Identity Across Market Features

CyberArk Customer Identity Likes & Dislikes

Top CyberArk Customer Identity Alternatives

Peer Discussions

CyberArk Customer Identity Reviews and Ratings

Recommended Gartner Insights

About Company

Company Description

Company Details

Reviewer Insights for: CyberArk Customer Identity

Deciding Factors: CyberArk Customer Identity Vs. Market Average

Performance of CyberArk Customer Identity Across Market Features

CyberArk Customer Identity Likes & Dislikes

Recommended Gartner Insights

Top CyberArk Customer Identity Alternatives

CyberArk Customer Identity Reviews and Ratings

Platform Offers Strong Security Features But Advanced Customization Needs Extra Effort

Advanced Authentication Praised but Configuration Found Complicated by Some Users

CyberArk Offers Strong Privileged Access Management Amid Documentation Limitations

Top-Tier Support and User-friendly Interface: The Winning Combination

Exploring the Efficiency of CyberArk Product in My Career

4.4

(44 Ratings)

Rating Distribution

Customer Experience

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