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Market Presence: Access Management, Password Management Tools

Overview

Product Information on CyberArk Workforce Identity

Updated 5th October 2022

What is CyberArk Workforce Identity?

CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentication, session security, and credential management. Identity Management capabilities include lifecycle management, identity orchestration, and identity governance. With CyberArk Identity, organizations can secure workforce access to applications, endpoints, and infrastructure and protect themselves from the leading cause of data breaches – compromised credentials.

CyberArk Workforce Identity Pricing

CyberArk Workforce Identity Product Images

CyberArk Admin Portal
CyberArk Admin Portal
CyberArk SWS Portal
CyberArk SWS Portal
CyberArk UBA Portal
CyberArk UBA Portal

Overall experience with CyberArk Workforce Identity

Sales Systems Engineer
250M - 500M USD, IT Services
FAVORABLE

“Robust, Intelligent, and Scalable: The Best Choice for Modern Access Management.”

5.0
Feb 17, 2026
My overall experience with CyberArk has been exceptional. In my opinion, it is one of the few platforms that successfully bridges the gap between rigorous enterprise security and a seamless user experience. What I value most is the security-first mindset that is evident throughout the platform. Because of CyberArk’s heritage in privileged access management, I feel confident that the security controls protecting my workforce are robust, yet they don’t get in the way of productivity.
AUDIT MANAGER
10B - 30B USD, Retail
CRITICAL

“One stop solution with capabilities and features such as Privileged Access Management, Session Monitoring, Enforcement of SSO, and MFA”

3.0
Nov 28, 2025
CyberArk Workforce Identity is proving to be a one-stop solution for us and is being used for privileged access management, session monitoring and managing the risk of unauthorized access to organizations resources.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

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CyberArk Workforce Identity

byPalo Alto Networks (CyberArk)
in
4.5

About Company

Company Description

Updated 12th September 2025

Focusing on Identity Security, CyberArk is a specialist in privileged access management. It develops secure solutions for diverse identities - human or machine to cater to numerous business applications. The company ensures protection across varied work environments like distributed workforces, hybrid cloud workloads, and throughout the DevOps lifecycle. CyberArk's primary objective is to avert cyberattacks that abuse insider privileges and pose a threat to crucial enterprise assets. In addition to this focus, the company offers security solutions aimed at preventing the progression of cyber threats, thus protecting businesses from substantial damage. CyberArk's security solutions align with rigorous compliance and audit requirements to service businesses' need to guard their most valued possessions. The company has a global presence with offices spread across countries like the U.S., Israel, U.K., Singapore, Australia, France, Germany, Italy, Japan, Netherlands, and Turkey.

Company Details

Updated 12th September 2025
Company type
Public
Year Founded
1999
Head office location
Newton, United States
Number of employees
1001 - 5000
Website
http://www.cyberark.com

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Reviewer Insights for: CyberArk Workforce Identity
Deciding Factors: CyberArk Workforce Identity Vs. Market Average
Performance of CyberArk Workforce Identity Across Market Features

CyberArk Workforce Identity Likes & Dislikes

Like

Secure Web Sessions is a standout feature for me. The ability to record and audit specific steps within high-risk web applications gives me visibility I didnt have before. It fills a critical gap between standard SSO and full session recording. Adaptive MFA. I love that the Multi-Factor Authentication is context-aware. It uses AI to analyze behavior, so it doesn't annoy users with constant prompts unless there's a genuine anomaly. It strikes the perct balance between user experience and security. I appreciate how easily it integrates with our existing ecosystem. Whether its cloud apps, on-prem legacy systems, or third-party directories, the connectors work seamlessly, making the Single Pane of Glass promise a reality for my team.

Like

This solution provides multilayered security i.e. Privilege access management, session management and ease with which its features like SSO and MFA cab be scaled and integrated.

Like

The adaptive multi-factor authentication (MFA) is top-tier. It uses machine learning to analyze user behavior and risk context, which significantly improves our security posture without annoying users with constant prompts. The App Gateway for securing legacy on-premise apps is also a lifesaver.

Dislike

Features like Identity Flows and secure web sessions are incredibly powerful, but configuring them correctly takes time and deep dives into the documentation. While the documentation is extensive, finding specific answers for niche integration scenarios can sometimes take longer than Id like. If I had to pick one area for improvement, it would be the steep learning curve for the initial administrative setup.

Dislike

Solution demands significant expertise for deployment and support responsiveness.

Dislike

The administrative console can be quite complex and sometimes feels a bit fragmented when moving between different identity services. The initial setup for custom SAML integrations requires a deeper technical understanding compared to some simpler competitors.

Recommended Gartner Insights

  • Critical Capabilities for Access Management
  • Magic Quadrant for Access Management

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Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Sales Systems Engineer
    50M-1B USD
    IT Services
    Review Source

    Robust, Intelligent, and Scalable: The Best Choice for Modern Access Management.

    5.0
    Feb 17, 2026
    My overall experience with CyberArk has been exceptional. In my opinion, it is one of the few platforms that successfully bridges the gap between rigorous enterprise security and a seamless user experience. What I value most is the security-first mindset that is evident throughout the platform. Because of CyberArk’s heritage in privileged access management, I feel confident that the security controls protecting my workforce are robust, yet they don’t get in the way of productivity.
  • IT ASSOCIATE
    <50M USD
    Banking
    Review Source

    Robust Enterprise-Grade Identity Management with Superior Risk-Based Authentication.

    4.0
    Apr 24, 2026
    CyberArk Workforce Identity provides a high-security environment for managing user access across our enterprise applications. Its adaptive MFA and SSO capabilities are extremely reliable, and the integration with the broader CyberArk Identity Security platform offers a unified approach to both standard and privileged access. The balance between strict security policies and user friction is well-managed.
  • AUDIT MANAGER
    10B+ USD
    Retail
    Review Source

    One stop solution with capabilities and features such as Privileged Access Management, Session Monitoring, Enforcement of SSO, and MFA

    3.0
    Nov 28, 2025
    CyberArk Workforce Identity is proving to be a one-stop solution for us and is being used for privileged access management, session monitoring and managing the risk of unauthorized access to organizations resources.
  • SR. SECURITY ANALYST
    10B+ USD
    Insurance (except health)
    Review Source

    Flexible Access Controls Present, But Reporting and Discovery Need Improvement

    5.0
    May 13, 2026
    Overall, a solid solution. They still struggle and reporting and discovery.
  • NETWORK ENGINEER
    <50M USD
    Software
    Review Source

    Identity Management Solution Offers Strong Security, With Notable Investment Required

    4.0
    Apr 27, 2026
    CyberArk Workforce is an excellence solution for managing access and securing identities
...
Showing Result 1-5 of 191

4.5

(184 Ratings)

Rating Distribution

5 Star
63%
4 Star
32%
3 Star
5%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.6