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  3. Datto RMM
Logo of Datto RMM

Datto RMM

byKaseya
in IT Infrastructure and IoT
4.3

Overview

Product Information on Datto RMM

Updated 24th February 2026

What is Datto RMM?

Datto RMM is a remote monitoring and management software that enables managed service providers and IT professionals to monitor, manage, and support endpoints across various environments. The software offers tools for automation, device monitoring, patch management, and script deployment, helping organizations maintain the health and security of IT assets. Datto RMM provides centralized visibility and control over networks, allowing for efficient troubleshooting and deployment of updates, identification of issues, and implementation of routine maintenance tasks. The software is designed to address the need for scalable IT management, helping businesses minimize downtime, improve productivity, and streamline the administration of distributed systems.

Datto RMM Pricing

Datto RMM software utilizes a subscription-based pricing model, generally structured on a per-device or per-endpoint basis. Pricing may vary according to the number of endpoints managed and the specific feature set selected. The software typically offers tiered options that allow organizations to scale usage and capabilities based on their requirements. Detailed pricing information is provided upon request and may be customized for enterprise needs.

Overall experience with Datto RMM

MANAGER OF IT SERVICES
<50M USD, IT Services
FAVORABLE

“Patch Management and Remote Access Features Designed for Seamless Functionality”

5.0
Dec 8, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Engineer
Gov't/PS/ED <5,000 Employees, Education
CRITICAL

“Stay away from Datto RMM. There are other solutions for half the cost that work better.”

1.0
Jul 10, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 25th July 2024

Kaseya is a company that supplies unified IT management and security software. It markets its solutions primarily to managed service providers (MSPs) and small to medium-sized businesses (SMBs). Among its suite of IT management solutions, the company offers products for centralizing IT command, managing remote and distributed environments, backup and disaster recovery, cyber security, compliance and network asset management, IT documentation, and automation of IT management functions. Kaseya is based in Miami, Florida, and operates in more than 20 countries.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2000
Head office location
Miami, United States
Number of employees
5001 - 10000
Website
https://www.kaseya.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Datto RMM Reviews and Ratings

4.3

(24 Ratings)

Rating Distribution

5 Star
42%
4 Star
54%
3 Star
0%
2 Star
0%
1 Star
4%
Why ratings and reviews count differ?
  • MANAGER OF IT SERVICES
    <50M USD
    IT Services
    Review Source

    Patch Management and Remote Access Features Designed for Seamless Functionality

    5.0
    Dec 8, 2025
    Datto RMM stands out as one of the most comprehensive and user-friendly remote monitoring and management solutions available today. Built on a cloud-native architecture, it delivers scalability, reliability and seamless updates, making it ideal for modern MSPs managing distributed environments.
  • MANAGER OF IT SERVICES
    <50M USD
    IT Services
    Review Source

    Patch Management and Remote Access Features Designed for Seamless Functionality

    5.0
    Dec 8, 2025
    Datto RMM stands out as one of the most comprehensive and user-friendly remote monitoring and management solutions available today. Built on a cloud-native architecture, it delivers scalability, reliability and seamless updates, making it ideal for modern MSPs managing distributed environments.
  • Read All 32 Reviews

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Reviewer Insights for: Datto RMM

Datto RMM Likes & Dislikes

Like

The Comstore that both the community and Datto orchestrated is very useful with additional components and monitors available all the time to improve remote management and reporting abilities. Patch management just works, there is no need to worry about patching anymore as it just delivers and structures alerts around the process as well. Finally, the remote access just works, it provides remote control without fail each and every time its needed, even on limited bandwidth.

Like

The Comstore that both the community and Datto orchestrated is very useful with additional components and monitors available all the time to improve remote management and reporting abilities. Patch management just works, there is no need to worry about patching anymore as it just delivers and structures alerts around the process as well. Finally, the remote access just works, it provides remote control without fail each and every time its needed, even on limited bandwidth.

Like

The Comstore that both the community and Datto orchestrated is very useful with additional components and monitors available all the time to improve remote management and reporting abilities. Patch management just works, there is no need to worry about patching anymore as it just delivers and structures alerts around the process as well. Finally, the remote access just works, it provides remote control without fail each and every time its needed, even on limited bandwidth.

Dislike

Comstore, Community Comstore and Knowledge base are worthless. Patching and endpoint auditing are inconsistent at best. You will need to write all of your own scripts. They will sell you tones of scripts you can use in the comstore, but they are worthless. Built-in web remote tools won't connect half the time. You will need to use splashtop if you can get Datto to install it on the end point. File browser doent tell you the date modified or the folder size. Basically worthless. No queries to show you printers and other hardware installed on the machine. All of these issues I have created tickets on only to have them closed when they cant find a solution.

Dislike

Comstore, Community Comstore and Knowledge base are worthless. Patching and endpoint auditing are inconsistent at best. You will need to write all of your own scripts. They will sell you tones of scripts you can use in the comstore, but they are worthless. Built-in web remote tools won't connect half the time. You will need to use splashtop if you can get Datto to install it on the end point. File browser doent tell you the date modified or the folder size. Basically worthless. No queries to show you printers and other hardware installed on the machine. All of these issues I have created tickets on only to have them closed when they cant find a solution.

Dislike

Comstore, Community Comstore and Knowledge base are worthless. Patching and endpoint auditing are inconsistent at best. You will need to write all of your own scripts. They will sell you tones of scripts you can use in the comstore, but they are worthless. Built-in web remote tools won't connect half the time. You will need to use splashtop if you can get Datto to install it on the end point. File browser doent tell you the date modified or the folder size. Basically worthless. No queries to show you printers and other hardware installed on the machine. All of these issues I have created tickets on only to have them closed when they cant find a solution.