Name: DCloud
Rating: 4.6 (9 reviews)

Overview

Service Information on DCloud

Updated 19th February 2026

What is DCloud?

Datacomm Cloud Services (DCloud) enables organizations to deploy and manage workloads from local Indonesia Public Cloud Environments. The platform offers centralized control, monitoring and automation of resources to provide scalability, security, and flexibility. It addresses business challenges related to data sovereignty, compliance, and disaster recovery by providing local, secure, and reliable cloud services. DCloud also provides on-premises to cloud disaster recovery, migration path and managed services to public cloud. DCloud provide optimization of infrastructure utilization and operational efficiency while supporting business continuity.

Overall experience with DCloud

IT Manager

<50M USD, IT Services

FAVORABLE

“Excellent Cloud Service with Good Technical Support although could be improved”

5.0

Apr 27, 2026

A good cloud service provider with solid technical support.

There are no reviews in this category.

CRITICAL

About Company

Company Description

PT Datacomm Diangraha provides Information Technology services in Indonesia with a focus on IT infrastructure, cloud and datacenter, IT security, and DevOps. The company addresses the need for designing, building, operating, and maintaining IT infrastructure for various organizations. By integrating technologies in cloud, cybersecurity, virtualization, and software-defined networking, PT Datacomm Diangraha supports organizations in managing and operating their IT systems to improve operational efficiency and address the evolving demands of digital transformation.

Company Details

Company type

Private

Year Founded

1990

Head office location

Jakarta, Indonesia

Number of employees

501 - 1000

Website

https://www.datacomm.co.id

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: DCloud

Performance of DCloud Across Market Features

DCloud Likes & Dislikes

Self-service portal, contract negotiation, fast execution of services and excellent technical support.

communication, teamwork, responsive, and overall it makes our business process more agile

Excellent relationship management as well as trying to cater our condition and needs

Somewhat unstable internet connection, need more data center locations, need more integration with external tools like teraform with portal.

none so far

it still have downtime altough it is announce and manageablr

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DCloud Reviews and Ratings

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<50M USD

IT Services

Review Source

Excellent Cloud Service with Good Technical Support although could be improved

Project Manager

Good collaboration through communication

4.0

Apr 22, 2026

good communication and nice collaboration so far with our company, we can ask them to help with a lot of items and they will deliver

IT HEAD

Finance (non-banking)

Company Maintains Good Client Relations

Apr 15, 2026

they have a lot of options in their services, always maintain relationship and also cater to our customize needs

Manager

DTrust offers services such as Trust Net (Next-Generation Firewall), Trust Web (Web Application Firewall), and Trust Point (End-point Detection and Response) to defend against cyber threats.

powerfull and fast respond and good support, and good for all product

Manager of IT Services

Cloud Service Needs Expansion With Autoscale and Kubernetes Despite Positive Feedback

DCloud have good cloud service, but need to expand the feature, like autoscale infrastructure or kubernetes, etc