Overview
Product Information on dcTrack DCIM Operations
What is dcTrack DCIM Operations?
dcTrack DCIM Operations Pricing
Overall experience with dcTrack DCIM Operations
“dcTrack, your all in one DCIM Tool, the last you will ever need!!!”
About Company
Company Description
Sunbird Software operates in the realm of data center management. The firm works towards making data center operations streamlined, efficient, and cost-effective. Its emphasis is on resolving authentic user issues by simplifying complex processes typically handled by point tools or customised applications. This approach aims to reduce unnecessary dependency on traditional methods such as emails or spreadsheets, thereby revolutionising the delivery of data center services. Sunbird's products are designed for effortless accessibility, deployment, usage, and maintenance. The company devises its solutions by incorporating insights from its comprehensive engagement with end-users, encouraging them to exchange best practices and contribute towards the product development process.
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Reviewer Insights for: dcTrack DCIM Operations
Performance of dcTrack DCIM Operations Across Market Features
dcTrack DCIM Operations Likes & Dislikes
The Visualization of my datacenter floor. i find myself in it all day going cabinet to cabinet. This portion of the tool gives you 3d CAD rendering of your datacenter that you can quickly click on a cabinet and take you to the device you are looking for. This feature also is very useful is seeing cabinet temps, power usage when paired with smart PDU's oh and one of my all time favorite features in this Visualization feature is the ability to measure out cable. You can click on measure in the menu and then click a point on your datacenter map then trace out where your cable will run and go point to point. It gives you an accurate distance so you know which cable lengths you will be using. Just one of the many various useful elements of dcTrack.
The flexibility of the reporting options of the data that has been entered into the system. It is very easy to customize the reports and dashboards to your specific organizational needs.
Undivided focus on delivering new and improved features
I do not have many issues or complaints with regard to dcTrack. The issues I do come across tend to be buggy new release issues that once called into the Sunbird Support Team, it's handled and rectified quickly. For example there was an issue with having to load up Adobe Flash when opening a certain tab in the software. The issue was isolated to this one tab and only when using Chrome did it come up. The Sunbird team was quick to correct this and on the next software update release, it was addressed.
Integration with virtual platforms is just getting started. Will take a little while before fully developed into a tool that can augment your DR tools.
Can't really find anything
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Peer Discussions
dcTrack DCIM Operations Reviews and Ratings
- Senior Associate1B-10B USDServices (non-Government)Review Source
dcTrack, your all in one DCIM Tool, the last you will ever need!!!
Utilizing Sunbirds DCIM Tool dcTrack has made me more efficient at my job and helping the teams that use it work more efficiently as well. dcTrack has become our Gold Copy so to speak with regard to tracking our assets. It helps the Operations team find devices quickly, without having to look in multiple places for where assets should be. Sunbird has created a do it all tool that works, it does what it says it will do and the level of support you get with it is first rate. the uses and possibilities are endless. - Mgr Data Center Ops1B-10B USDHealthcare and BiotechReview Source
True partnership increases usefulness of product and processes
Outstanding communication and support from the company throughout the entire process. The company listens to your needs, provides guidance for best practices, but does not force you to 'do it their way'. Rather they work with you to have the best solution for your use case as possible. - Data Center AnalystGov't/PS/EdEducationReview Source
Gold Standard in DCIM solutions
We've been using dcTrack & PowerIQ since version 3. What I love the most is the dedication of their development team to always find ways to improve the product with every new release. Their team is always approachable and responds quickly to questions, issues, and requests for new improvements. Their semi-annual user conferences are a great place to meet face to face with engineers working on application improvements and new features as well as a chance to meet with peers from within the industry. We use dcTrack & PowerIQ exclusively to monitor and control hardware inventory in our main Data Centers as well as all remote offices' MDF & IDF rooms. - Technical Analyst1B-10B USDTelecommunicationReview Source
They have an amazing team to support the application dcTrack
They have an amazing sales & technical team to support this product. Very quick to answer your questions and to help you. Great Knowledge & very professional !!! - Manager, Product Development Lab1B-10B USDTelecommunicationReview Source
Sunbird dcTrack & PowerIQ
Support has been very Satisfactory. Feature Requests are handled in a timely and interactive matter.