Sunbird Software operates in the realm of data center management. The firm works towards making data center operations streamlined, efficient, and cost-effective. Its emphasis is on resolving authentic user issues by simplifying complex processes typically handled by point tools or customised applications. This approach aims to reduce unnecessary dependency on traditional methods such as emails or spreadsheets, thereby revolutionising the delivery of data center services. Sunbird's products are designed for effortless accessibility, deployment, usage, and maintenance. The company devises its solutions by incorporating insights from its comprehensive engagement with end-users, encouraging them to exchange best practices and contribute towards the product development process.
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The Visualization of my datacenter floor. i find myself in it all day going cabinet to cabinet. This portion of the tool gives you 3d CAD rendering of your datacenter that you can quickly click on a cabinet and take you to the device you are looking for. This feature also is very useful is seeing cabinet temps, power usage when paired with smart PDU's oh and one of my all time favorite features in this Visualization feature is the ability to measure out cable. You can click on measure in the menu and then click a point on your datacenter map then trace out where your cable will run and go point to point. It gives you an accurate distance so you know which cable lengths you will be using. Just one of the many various useful elements of dcTrack.
The flexibility of the reporting options of the data that has been entered into the system. It is very easy to customize the reports and dashboards to your specific organizational needs.
Undivided focus on delivering new and improved features
I do not have many issues or complaints with regard to dcTrack. The issues I do come across tend to be buggy new release issues that once called into the Sunbird Support Team, it's handled and rectified quickly. For example there was an issue with having to load up Adobe Flash when opening a certain tab in the software. The issue was isolated to this one tab and only when using Chrome did it come up. The Sunbird team was quick to correct this and on the next software update release, it was addressed.
Integration with virtual platforms is just getting started. Will take a little while before fully developed into a tool that can augment your DR tools.
Can't really find anything