Domo is an AI and data products platform that helps organizations use data and AI to drive measurable business impact. The platform extends beyond traditional business intelligence by enabling anyone to build, scale, and deploy low-code data products and applications. With Domo, users can connect and prepare data from any source, visualize insights in real time, and automate actions directly at the point of execution—all supported by robust governance, security, and AI capabilities.
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I link the ease of use, while maintaining advanced functionality. We're able to connect to most systems to bring in data. And for any other data that you want to bring into Domo, like an Excel file, they have multiple ways to do this. Both as a 1 off and on a recurring basis. This makes it very easy to streamline and maintain connections from all sources.
Domo connects to many different sources and has a proprietary storage system. We often use federated queries to query external databases.
Domo is extremely flexible and easy to customize visualizations. The product is easy to use for users with any experience level. The customer service provided by both the account team and the technical support team is top-notch. Domo has given us great insights into our operations and performance, allowing us to make informed decisions in a timely manner.
I think the visualizations could be more advanced/customizable (without advanced knowledge and complexities).
- design could be more modern - they try to shift our contract to one that would be based on usage - lack of gen AI features and agents, MCP
Domo is constantly enhancing the governance tools but I feel there is an opportunity to automate some of the user management.