Overview
Product Information on Duo
What is Duo?
Duo Pricing
Duo Product Images
Overall experience with Duo
“Clear Authentication Visibility and Support, but Accessibility Needs Attention”
“Experience and Feedback on DUO's MFA for Desktop, RDP, Web, and LDAP”
Badges
User Authentication
About Company
Company Description
Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Duo
Reviewer Insights for: Duo
Performance of Duo Across Market Features
Duo Likes & Dislikes
Duo balances strong security with a user-friendly design. The platform integrates smoothly with our existing systems, offers clear visibility into authentication activity, and provides flexible options for enforcing MFA policies. The support and documentation have also been excellent, which has made deployment and troubleshooting much easier.
Read Full ReviewDuo offers multiple user-friendly authentication options, such as push notifications, static passcodes for offline access and Bluetooth-based proximity authentication. These flexible methods have made it easier to gain user acceptance, even among those initially resistant to change.
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Not much to hate. Just wish there was better accessibility for the Duo Windows Login when prompted with a number challenge. The number is small and users struggle to locate it promptly. It would also help if there were more customizations for the Windows login prompt (like adjusting size or color contrast for accessibility). Lastly, offline login handling could be smoother; users sometimes get confused when there's no clear indication of what to do without an internet connection. I also think it would be helpful to every so often prompt the user for a re-enrollment for offline (make it optional) so it might catch those who get new phones and miss re-enrollment for offline.
Read Full ReviewWe dislike having MFA challenges for every web application accessed. Competing products use session cookies or locally installed clients to allow single MFA for access to multiple systems.
Read Full ReviewWe have not encountered any major issues or user complaints since implementation. In addition, Duo has proven to be reliable, intuitive and seamless making it an essential pillar of our ISO-27001 aligned Information Security Management System.
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Peer Discussions
Duo Reviews and Ratings
- IT Security & Risk Management Associate50M-1B USDTransportationReview Source
Clear Authentication Visibility and Support, but Accessibility Needs Attention
Our Duo Care team has been incredibly helpful and responsive to every issue. They've shown great patience throughout our rollout, even as we've taken a slower, more methodical approach to deployment. - Manager50M-1B USDServices (non-Government)Review Source
Cisco Duo Enhances Security With Flexible Multi-Factor Authentication Options
Our overall experience with Cisco Duo has been excellent. We adopted Duo as part of our broader initiative to enhance our cybersecurity posture, specifically in response to a significant increase in attack attempts involving compromised credentials found on the deep web. Duo has played a critical role in mitigating these threats by adding a robust layer of multi-factor authentication (MFA), effectively stopping brute-force and social engineering-based login attempts - Associate Director of Special ProjectsGov't/PS/EdEducationReview Source
Duo Delivers Easy Setup and Responsive Support
Duo has consistently proven itself to be a reliable application for multi-factor authentication and secure logins. - Senior Systems Administrator<50M USDIT ServicesReview Source
MFA Setup Is Simple With Versatile API Integration Across Multiple Platforms
An exceedingly simple way of setting up MFA across many platforms, specially with the help of APIs that can integrate with other services - Manager of IT Services<50M USDManufacturingReview Source
Setup Process Is Simple With Quick User Addition and Straightforward Messaging
It is easy to use and set up. It did not take me long to add a new user to the dashboard. I do have the option to add users by CSV file. Also it is very self explanatory when you are sending a new user a message to get their cell phone set up.