efluid is a company that concentrates on providing comprehensive and integrated customer management solutions, which are designed to assist in navigating evolving market challenges. The company's solutions incorporate a unique repository of delivery points, customer information, contracts, and company interactions. This design provides a comprehensive view of all activities such as prospecting, contract subscription, complaint handling, work operations, and customer loyalty. Furthermore, efluid's offering gives a dual perspective of customers and delivery points, essential for providers and distributors. It also equips with tools for generating and tracking marketing campaigns, creating product offers, and performing reporting tasks. Additionally, it opens access to all communication channels such as face-to-face interactions, telephone, email, and the internet. efluid emphasizes data privacy and handles the stringent management of deregulated activities confidentiality constraints, without compromising the management of corporate activities not directly affected by this separation. The company employs a flexible exchange mode, prepared to easily integrate future evolutions of regulatory frameworks and exchange standards among market players.
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The capability to build request that provides datas.
The product is very reliable, event after adding new functions or new parameters.
Robust, eay to parameter, ease of use by end users
The process of defining an implementing new features is long and expensive
the product is quite rigid. We guess it would be difficult to reach the same reliability with more agility, but it could be possible to enable some connectors for third parties softwares.
Not enough APIs to facilitate integration with third party sotware
