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“Review about EIS Claimcore”
About Company
Company Description
EIS is a technologically innovative entity in the insurance sector. Focusing on insurance digitization, its unified platform consists of core, experience, and insight solutions that help insurers overhaul their primary insurance operations. This approach also allows them to generate a vital data foundation and facilitates better customer experiences. The San Francisco-based firm works globally with an array of insurance carrier companies, promoting a shift in perception and experience of insurance. The platform encourages rapid innovation and facilitates the provision of modern experiences affecting millions of policyholders worldwide.
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Reviewer Insights for: EIS Suite
EIS Suite Likes & Dislikes
This service meets customer satisfaction.
Our strong partnership gives us access to key players, both from engineering and from product management. We are also able to raise issues to the right management level.
The ability to adapt to what is needed to make our business successful.
Sometimes it's taking time to give updates to customers.
Since we are working with the next-gen product, the documentation is insufficient and the upgrade process is complex. EIS being a relatively young and small company, their expert resources are limited and can work in silos.
the communications between the different core's could be better.
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EIS Suite Reviews and Ratings
- HUMAN RESOURCES ASSOCIATE<50M USDHealthcare and BiotechReview Source
Review about EIS Claimcore
It's very useful and deducting fraud documents easily. - Orientation And Design Director1B-10B USDInsurance (except health)Review Source
A flexible platform that supports solutions of varying complexity
We established a strong partnership with EIS and they are deeply engaged in making our implementation a real success. They listen to customer's feedback and take it into account to improve their core product. Their professionel service offer is flexible and you can opt for a collaborative work or for a turn-key solution. The EIS platform is very felxible and their next-gen solution is built on state of the art technology. It contributes to our IT modernization and is a key enabler in our move to a DevOps approach. - SVP Consumer Markets<50M USDHealthcare and BiotechReview Source
21st century platform for insurance administration.
Although we are early in our production with EIS the platform works as expected is stable and integrations are working well. - Manager, Engineering10B+ USDInsurance (except health)Review Source
Good Out-of-the-Box and even better with product configured for our market play.
Excellent business value in the fully integrated, end-to-end experience. Flexible and easy to configure. Vendor responsive; resources provided expertise in architecture, functionality and configuration. Some challenges with performance/performance tuning. - Head of Direct to Consumer50M-1B USDInsurance (except health)Review Source
Modern tech stack, digital/instant ready, protected IP layer, excellent code quality.
EIS' modern architecture (component based, in the cloud, API-driven, digital ready) was exactly what we were looking for in order to meet our tech stack objectives plus meet the digital & instant needs of today's consumers. And EIS' base code / partner code structure makes it possible to accept future base code updates while still maintaining our own IP protected differentiators that sit on top. The component nature of EIS' architecture gave us the additional flexibility to decide which modules we wanted to incorporate - policy, billing, claims, etc. And there is one unifying master customer record that keeps track of all leads and active policies for each customer - essential to demonstrate that we know our customers and also to identify potential cross-sell opportunities. We were able to implement 3 product lines (each with multiple plan variations and state variations) in 15 months, including one product line that we co-developed with EIS from the ground up. EIS' code quality is very high. Their focus on business analysis prior to development sometimes takes longer than we would like, but it increases code quality and ensures the ability to take base code updates. And when defects do occur, EIS fixes them quickly. I'd never say implementation of a project this big was easy, and it took a few different project management approaches to gain traction. We got to a good place in development velocity, but it took us a while. We also underestimated the level of effort that integrations to our systems and changes to EIS' APIs would require.