Overview
Product Information on EIS Suite
What is EIS Suite?
EIS Suite Pricing
Overall experience with EIS Suite
“solid claims solution that Delivers - with a learning curve to match ”
About Company
Company Description
EIS is a technologically innovative entity in the insurance sector. Focusing on insurance digitization, its unified platform consists of core, experience, and insight solutions that help insurers overhaul their primary insurance operations. This approach also allows them to generate a vital data foundation and facilitates better customer experiences. The San Francisco-based firm works globally with an array of insurance carrier companies, promoting a shift in perception and experience of insurance. The platform encourages rapid innovation and facilitates the provision of modern experiences affecting millions of policyholders worldwide.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: EIS Suite
EIS Suite Likes & Dislikes
The configurability of the claimed core stands out. Our team was able to tailor the workflow to match our internal claims adjudication process without heavy custom development. The Rules Engine is particularly strong - it allows business logic to be developed independently, reducing dependency on it for routine changes. Reporting Visibility across the claims lifecycle has also improved our team's ability to catch bottlenecks early and act proactively.
This service meets customer satisfaction.
Our strong partnership gives us access to key players, both from engineering and from product management. We are also able to raise issues to the right management level.
The Initial Implementation Learning Curve was Steeper than Anticipated. Documentation could be more granular, especially around API integrations with third party systems. There were also Moments where System Response Times Lagged During High-Volume Processing Windows, which affected adjuster productivity during the peak windows.
Sometimes it's taking time to give updates to customers.
Since we are working with the next-gen product, the documentation is insufficient and the upgrade process is complex. EIS being a relatively young and small company, their expert resources are limited and can work in silos.
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EIS Suite Reviews and Ratings
- It Associate10B+ USDInsurance (except health)Review Source
solid claims solution that Delivers - with a learning curve to match
A Robust Claims Management Platform that modernizes end-to-end processing, though it requires significant onboarding investment to unlock its full potential. - HUMAN RESOURCES ASSOCIATE<50M USDHealthcare and BiotechReview Source
Review about EIS Claimcore
It's very useful and deducting fraud documents easily. - Orientation And Design Director1B-10B USDInsurance (except health)Review Source
A flexible platform that supports solutions of varying complexity
We established a strong partnership with EIS and they are deeply engaged in making our implementation a real success. They listen to customer's feedback and take it into account to improve their core product. Their professionel service offer is flexible and you can opt for a collaborative work or for a turn-key solution. The EIS platform is very felxible and their next-gen solution is built on state of the art technology. It contributes to our IT modernization and is a key enabler in our move to a DevOps approach. - SVP Consumer Markets<50M USDHealthcare and BiotechReview Source
21st century platform for insurance administration.
Although we are early in our production with EIS the platform works as expected is stable and integrations are working well. - Manager, Engineering10B+ USDInsurance (except health)Review Source
Good Out-of-the-Box and even better with product configured for our market play.
Excellent business value in the fully integrated, end-to-end experience. Flexible and easy to configure. Vendor responsive; resources provided expertise in architecture, functionality and configuration. Some challenges with performance/performance tuning.