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  3. Elea Data Centers Data Center Colocation
Logo of Elea Data Centers Data Center Colocation

Elea Data Centers Data Center Colocation

byElea Data Centers
in Data Center Colocation
4.8

Overview

Service Information on Elea Data Centers Data Center Colocation

Updated 18th November 2025

What is Elea Data Centers Data Center Colocation?

Elea delivers high-quality, hyperconnected colocation with multiple deployment options including full rack, half rack, quarter rack and dedicated cages. Our data centers provide 99.999% availability, strong physical and digital security, and advanced connectivity through a carrier-neutral ecosystem. Elea is fully certified with Uptime Institute Tier III, ISO 27001, PCI-DSS, SOC 1 Type I, SOC 2 Type II and LEED, ensuring reliability, compliance and sustainability. All sites operate on 100 percent renewable energy. Clients can scale seamlessly with modular infrastructure and rely on support services such as Smart Hands, equipment Moving and structured cabling following ANSI/EIA/TIA standards. Elea combines resilience, flexibility and sustainability to support mission-critical workloads across Brazil.

Elea Data Centers Data Center Colocation Pricing

Overall experience with Elea Data Centers Data Center Colocation

Manager, Customer Service and Support
250M - 500M USD, IT Services
FAVORABLE

“ELEA company guarantees reliable power and cooling.”

5.0
Nov 4, 2025
My company uses physical servers in the Porto Alegre data center, with the company ELEA.
Automated Translation from Portuguese
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 27th May 2025

Headquartered in Rio de Janeiro, Brazil, Elea Data Centers is a data center infrastructure platform focused on accelerating a digital economy across Latin America. Elea operates a network of nine interconnected data center campuses in key Tier 1 and Tier 2 cities of Brazil. The company provides the capacity and scale to meet the high-density cloud and AI deployment needs of large enterprises. Elea combines local market expertise with high-performance solutions to facilitate business operations in LATAM.

Company Details

Updated 15th September 2025
Company type
Public
Year Founded
2019
Head office location
Rio de Janeiro, Brazil
Number of employees
201 - 500
Annual Revenue
50M-250M USD
Website
https://www.eleadatacenters.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Elea Data Centers Data Center Colocation Reviews and Ratings

4.8

(20 Ratings)

Rating Distribution

5 Star
80%
4 Star
20%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Planning & Transition

4.8

Delivery & Execution

4.7

Service Capabilities

4.8

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager, Customer Service and Support
    50M-1B USD
    IT Services
    Review Source

    ELEA company guarantees reliable power and cooling.

    5.0
    Nov 4, 2025
    My company uses physical servers in the Porto Alegre data center, with the company ELEA.
    Automated Translation from Portuguese
  • IT Manager
    50M-1B USD
    Banking
    Review Source

    Efficient Service Launch connectivity service can improve a little.

    4.0
    Nov 10, 2025
    The provider´s teams quickly organized itself to begin the providing the service. We move all the infrastructure from one site to another in one day, and that occurred in less than 15 days from signing the contract.
  • Manager, Customer Service and Support
    <50M USD
    IT Services
    Review Source

    Satisfactory Service Quality, But Infrastructure Presents Communication Failures

    4.0
    Oct 13, 2025
    My overall experience with the Elea Digital Data Center in Porto Alegre has been positive, especially regarding the customer service from the sales team, which has always demonstrated agility and attentiveness. However, I did have one incident where the infrastructure department migrated an internet link without proper prior verification, which resulted in a day of system downtime. Other than that, the relationship, services, and support have been satisfactory.
    Automated Translation from Portuguese
  • IT ASSOCIATE
    10B+ USD
    Transportation
    Review Source

    Datacenter stands out for its flexibility and partnership in all projects.

    5.0
    Nov 1, 2025
    A fast, flexible, reliable data center, a partner for all your needs and projects.
    Automated Translation from Portuguese
  • IT Manager
    1B-10B USD
    Energy and Utilities
    Review Source

    Delivery quality meets expectations, demonstrating attention to safety

    5.0
    Oct 14, 2025
    The delivery was carried out with the expected quality, and we have no complaints regarding the services provided.
    Automated Translation from Portuguese
Showing Result 1-5 of 20

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Reviewer Insights for: Elea Data Centers Data Center Colocation
Performance of Elea Data Centers Data Center Colocation Across Market Features

Elea Data Centers Data Center Colocation Likes & Dislikes

Like

Regarding the operation, since my company works with online software that requires full availability, the company's part in terms of electricity, cooling, and links works flawlessly.

Automated Translation from Portuguese
Like

Resilience, the provider have high standards in providing colocation and connectivity services.

Like

High-quality services, as mentioned above, the account management and sales department works quickly to resolve issues, and on-site support is secure and friendly.

Automated Translation from Portuguese
Dislike

I believe the infrastructure support leaves something to be desired; responses are slow, and for this reason, a procedure was carried out that left the company without internet access for practically a day.

Automated Translation from Portuguese
Dislike

Complex problems with connectivity services (unrelated to unavalailability) have more relaxed SLA and, for that, problems don't get solved fast.

Dislike

The infrastructure support left a lot to be desired with insistent contacts on my part with error information, which, these contacts (more than 5) did not receive a response, which ended up generating an incorrect internet link migration and leaving my system down for 1 day.

Automated Translation from Portuguese