Overview
Product Information on Elixir
What is Elixir?
Elixir Pricing
Overall experience with Elixir
“Best Solution to support customer communications channel.”
“Incomplete solution and performance issue with Elixir Tango”
About Company
Company Description
Elixir is a privately owned and operated software development company with clients in 70 countries that compete to retain and acquire customers in mature and highly regulated sectors, like insurance and financial services. Elixir develops cloud native customer communication management SaaS that takes advantage of the scalability of the public cloud and supports flexible deployment models. We work closely with customers to help them own and manage customer communications as a critical cornerstone of an exceptional, personalized, relevant customer experience, with software and services that are predicated on security, quality, compliance, and focused collaboration.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Elixir
Deciding Factors: Elixir Vs. Market Average
Performance of Elixir Across Market Features
Elixir Likes & Dislikes
1. Fast responses for after sales 2. Excellent Implementation plan and execution.
Elixir Tango use Word to create/update document template, so it is convenient for end user
It works very fast as compared to other software and like it has some unique features like discussion boards, file sharing, chat and much more are available which is very helpful for your organization. With the help of multi-channel, you can easily communicate with various customers at the same time. Tango gives you an option to customize your workflows as per your requirements.
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Performance issues with Elixir scout engine, poor local support and presence.
Right now I am not facing so many issues regarding this software except you want a fast internet speed for using this software.
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Peer Discussions
Elixir Reviews and Ratings
- Head Of Application Development And Solution Architect1B-10B USDInsurance (except health)Review Source
Incomplete solution and performance issue with Elixir Tango
We are experiencing performance issues using Elixir Tango. Especially on large numbers of email deliveries with complex templates. The system is not whole, sending a custom email workflow requires a separate module and we need to do workarounds and custom development to support Tango's limitations. - SSOD50M-1B USDServices (non-Government)Review Source
Best Solution to support customer communications channel.
Tango+ is one of the best solution to help our customer to support their digital transformation in customer communications. - Oracle Fusion50M-1B USDIT ServicesReview Source
Tango+ - Awesome customer communication management services
Tango+ provides an excellent capability for customer communication management. It reduces the hurdles between the customer and client side. - Deputy Senior Fraud & Payments Analyst50M-1B USDMediaReview Source
Start communicating internally today
Tango+ is the tool we are currently use for internal communication for specific taskforce. To start using there is no previous knowledge needed and it's a good solution to share files, edit them with different permissions, share communications with customers and more - Digital Marketing Analyst50M-1B USDIT ServicesReview Source
Amazing Communication Portal With Outstanding Features
With Tango+, I can easily communicate with my colleagues. It's a complete cloud-based product and very flexible or user friendly. you don't need to have a proper knowledge of tango+ to operate. it is very useful and you can easily handle your customer's communication. Along with it, it has some amazing features that I like the most. Some of them are:- - You can easily share files - Works very fast - Real-time chatting with customers - Management of content - Editing on the basis of permission