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Logo of Entrata

Entrata

byEntrata
in Property Management Software
4.5

Overview

Product Information on Entrata

Updated 13th October 2025

What is Entrata?

Entrata is a property management software designed to address operational challenges in the multifamily housing industry. The software integrates functions such as leasing, resident management, accounting, and payment processing into a centralized platform. It features tools for property marketing, online lease applications, document management, communication, and maintenance tracking. Entrata allows property managers to automate workflows, access real-time data for reporting, and streamline tasks related to leasing and rent collection. The software supports scalability for portfolios of varying sizes and aims to provide increased visibility into property performance. By consolidating essential property management functions, Entrata facilitates more efficient administration and helps address complexities associated with managing multifamily assets.

Entrata Pricing

Entrata software uses a subscription-based pricing model, with charges typically determined by the types and number of modules selected, portfolio size, and optional add-ons. Pricing may vary based on the property management features included, such as leasing, resident management, accounting, and marketing tools. Entrata software provides customized quotes based on business requirements rather than fixed public pricing tiers.

Overall experience with Entrata

SYSTEMS ADMINISTRATOR
50M - 250M USD, Real Estate
FAVORABLE

“Entrata Transforms Multi-Family Property Management with Robust Functionality”

5.0
Oct 2, 2024
Entrata works incredibly well for multi-family property management. Its adaptability and ease of use, combined with robust functionality, make this software my preferred choice. With a single log-in to manage all functions, Entrata streamlines the property management process effectively. The company is constantly looking to innovate, and their accounting features are top-notch. Entrata demonstrates a strong commitment to investment in their product, which is evident in the quality and efficiency of their software.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

Established in 2003, Entrata is a comprehensive property management software provider, operating on an open-access, single-login platform. The company provides a vast selection of online tools that include mobile applications, payment options, lease signing, accounting support, and resident management. Entrata's platform serves a large number of apartment communities across the country. The firm offers an open application programming interface (API) and a wide range of third-party integrations, giving management companies the flexibility to select the tech solutions and software that meet their requirements.

Company Details

Updated 26th February 2025
Company type
Private
Head office location
Lehi, United States
Number of employees
1001 - 5000
Website
https://www.entrata.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Entrata
Performance of Entrata Across Market Features

Entrata Likes & Dislikes

Like

One login and one source of truth. Accounting features work well, and make it easier to use. Constantly innovating.

Like

Reporting in relation to budgets is very clear and helps me maintain a high property value.

Like

I like how easy it is to combine all aspects of leasing into one product - AR, Collections, Leasing, etc. The online resident accounts make it easy for them to submit their rent payments on time.

Dislike

There is not much I dislike, but adding in some AI functions for invoice processing would be nice, although I know Entrata just purchased an AI company, so I am sure it is coming soon.

Dislike

I wish that the texting was more capable. I know that is more to do with regulations but it would be so helpful.

Dislike

I don't know how active their customer service is. It doesn't seem like they're very easy to get ahold of if we have issues.

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Peer Discussions

Entrata Reviews and Ratings

4.5

(4 Ratings)

Rating Distribution

5 Star
50%
4 Star
50%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.8

Service & Support

4.8

Product Capabilities

4.5

Filter Reviews
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  • SYSTEMS ADMINISTRATOR
    50M-1B USD
    Real Estate
    Review Source

    Entrata Transforms Multi-Family Property Management with Robust Functionality

    5.0
    Oct 2, 2024
    Entrata works incredibly well for multi-family property management. Its adaptability and ease of use, combined with robust functionality, make this software my preferred choice. With a single log-in to manage all functions, Entrata streamlines the property management process effectively. The company is constantly looking to innovate, and their accounting features are top-notch. Entrata demonstrates a strong commitment to investment in their product, which is evident in the quality and efficiency of their software.
  • Sales Manager
    50M-1B USD
    Software
    Review Source

    Entrata makes a stressful job so much easier!

    4.0
    Aug 28, 2024
    Entrata is very beneficial in managing your property budget and resident information.
  • Payroll & Benefits Specialist
    <50M USD
    Miscellaneous
    Review Source

    Entrata Helps Streamline all Account Items

    5.0
    Nov 10, 2023
    I LOVE using Entrata. Definitely the most user friendly platform I ever used for leasing purposes. Love how the documents are stored and e-blast features. Having everything for accounts stored in one software is amazing.
  • Senior Project Coordinator
    50M-1B USD
    Real Estate
    Review Source

    Entrata The Ultimate Property Management Software

    4.0
    Jul 3, 2023
    User friendly and easy to adapt to the workplace. Loved the app features so I could take it on the go.
Showing Result 1-4 of 4

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