Epicor equips hard-working businesses with enterprise solutions that keep the world turning. For 50 years, Epicor customers in the automotive, building supply, distribution, manufacturing, and retail industries have trusted Epicor to help them do business better. Innovative Epicor solution sets are carefully curated to fit customer needs and built to respond flexibly to their fast-changing reality. With deep industry knowledge and experience, Epicor accelerates its customers’ ambitions, whether to grow and transform or simply become more productive and effective.
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The BI aspect of the system is in my role the most used part to be able to see problems, work through large scale projects that we have as well. The visibility in the system to see the bigger picture is also extremely helpful
Navigation of the POS, related documents to drill back to find history and
BisTrack is high quality core product with the ability to create and enhance to fit our company's needs
New functionality gets rolled out where updates/changes should be addressed based on use. When something new is put into the system it doesn't seem like there is a patch to update the functionality in a positive manner unless you want to pay to have Development add it in.
Great Plains, lack of training - you get the week of someone coming out so in my instance, GP wasnt working so I only had 6 hours of training as my time was used up fixing the GP integration...it would be great if you could do a follow up training included even if via zoom now that familiar with using the system. Every company has similarities but are different.
Billing Complexity