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Logo of Field Nation

Field Nation

byField Nation
in Services Procurement Solutions (Transitioning to Contingent Workforce Management Solutions)
4.5

Overview

Product Information on Field Nation

Updated 13th October 2025

What is Field Nation?

Field Nation is a software that enables companies to manage and connect with a network of freelance field service technicians. The software provides tools for sourcing, contracting, dispatching, and managing work orders for IT, telecom, and other on-site technical tasks. It offers features such as project tracking, documentation storage, automated payment processing, and reporting functionalities. Field Nation software aims to address workforce flexibility and scalability challenges by helping businesses efficiently allocate tasks and monitor service delivery. The software is designed to streamline operations for organizations that require on-demand field service support, facilitating the coordination between businesses and independent technicians.

Field Nation Pricing

Field Nation is a service that uses a pay-per-work-order pricing model, where businesses post work orders and pay service providers for completed tasks. The service does not typically charge ongoing subscription fees to businesses, and service providers keep a percentage of the payment after Field Nation deducts its transaction fee from each completed work order. Pricing varies based on the scope of the work order and the negotiated rates between businesses and service providers.

Overall experience with Field Nation

Help Desk Supervisor
50M - 250M USD, IT Services
FAVORABLE

“Good tool for finding a technician in a pinch”

4.0
May 9, 2020
Field Nation is a great tool for finding a local technician quickly. for the most part we're able to find good technicians. There's no real vetting of the skills technicians claim to have, so we have run into some difficulties with the technicians.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

Field Nation serves as a bridge between service professionals and corporations striving to execute outstanding work. The platform addresses a major issue among service leaders, which is the accessibility to proficient labor. Contrasting regular staffing firms, Field Nation is designed for high-volume, short-term, on-site tasks. Businesses can expand their service scope by forming and employing a flexible workforce across various regions in the U.S. and Canada. At the same time, technicians can locate work that aligns with their schedules and abilities. The aim is to pair each technician with a fitting job and connect every service delivery team to professionals who are passionate about work. Field Nation is a trusted source for on-demand field service labor.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2008
Head office location
Minneapolis, United States
Number of employees
201 - 500
Website
https://www.fieldnation.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Field Nation Reviews and Ratings

4.5

(4 Ratings)

Rating Distribution

5 Star
50%
4 Star
50%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

5.0

Product Capabilities

4.5

Filter Reviews
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  • Help Desk Supervisor
    50M-1B USD
    IT Services
    Review Source

    Good tool for finding a technician in a pinch

    4.0
    May 8, 2020
    Field Nation is a great tool for finding a local technician quickly. for the most part we're able to find good technicians. There's no real vetting of the skills technicians claim to have, so we have run into some difficulties with the technicians.
  • Network Support Coordinator
    50M-1B USD
    Miscellaneous
    Review Source

    A solid platform that works

    4.0
    Dec 18, 2019
    Field Nation is great for large projects that are scheduled in advance. They have a lot of tools set up for this. They struggle a bit when you need to publish work on a short time frame - but their platform is flexible enough that there are definitely workarounds. It might not be optimal but you can do pretty much anything you need with Field Nation. More automation functions and a better review/audit/approve workflow would do wonders.
  • PMO Manager
    50M-1B USD
    IT Services
    Review Source

    Field Nation Does a Great Job of Taking Care of our Needs

    5.0
    Dec 18, 2019
    Field Nation does a great job of taking care of us as a customer. We can get the techs anywhere, but it is the internal team at Field Nation that makes our experience that much better.
  • Vice President
    <50M USD
    IT Services
    Review Source

    The Field Nation team will listen, quickly assist and overall make our partnership work.

    5.0
    Dec 20, 2019
    The Field Nation team is always willing to listen, quickly assist with anything and overall make our partnership work.
Showing Result 1-4 of 4

Recommended Gartner Insights

  • Market Guide for Services Procurement Solutions (Transitioning to Contingent Workforce Management Solutions)
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Reviewer Insights for: Field Nation
Performance of Field Nation Across Market Features

Field Nation Likes & Dislikes

Like

ease of use and integration into our other tools

Like

I like how quickly I can set up a work order for a unique task and get out the door. Our account manager is fantastic at advocating for our needs and helping is get the most out of the platform.

Like

We find the platform easy to navigate with very few bugs.

Dislike

lack of vetting for the technicians

Dislike

Their support team is never takes initiative and that makes escalations tedious and rarely worth it. Lack of automation options for pricing, assigning, implementing bonuses and penalties etc.

Dislike

Mostly the fact that some of the techs are sub-par, but we have learned which ones are worth using and which are not.