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Logo of FourKites

FourKites

byFourKites
in
4.0
Market Presence: Real-Time Transportation Visibility Platforms, Logistics Data Platform

Overview

Overall experience with FourKites

Operations Manager
<50M USD, Travel and Hospitality
FAVORABLE

“Real-time shipment visibility streamlines coordination but limits dashboard customization”

4.0
Jun 12, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Director Of Sales
50M - 250M USD, Transportation
CRITICAL

“Reliable real-time freight tracking with accurate updates, but limited feature set”

3.0
Jun 26, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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About Company

Company Description

Updated 22nd March 2024

FourKites is a global supply chain intelligence platform that provides real-time visibility and execution for over 1200 companies and third-party logistics firms across 200 nations. It uses a patented artificial intelligence system to calculate expected arrival times of shipments, enabling firms to reduce operating costs, enhance timely performance, and bolster relationships with end-customers. Each day, FourKites traces over 3 million shipments, covering all modes, nodes, and signals to extend oversight beyond just transportation into areas such as yards, warehouses, and stores. The platform offers a unified view of an organization's entire supply chain and is optimized for mobile use, complete with comprehensive end-to-end security.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2014
Head office location
Chicago, United States
Number of employees
501 - 1000
Website
https://www.fourkites.com

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Peer Discussions

FourKites Reviews and Ratings

4.0

(3 Ratings)

Rating Distribution

5 Star
33%
4 Star
33%
3 Star
33%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Operations Manager
    <50M USD
    Travel and Hospitality
    Review Source

    Real-time shipment visibility streamlines coordination but limits dashboard customization

    4.0
    Jun 12, 2026
    I had a great experience using fourkites! The platform provides reliable real-time shipment tracking and improves end-to-end transparency across carriers and modes. The platform has helped reduce manual follow-ups and improved coordination between operations, customer service and our transportation partners.
  • Operations Manager
    <50M USD
    Travel and Hospitality
    Review Source

    Real-time shipment visibility streamlines coordination but limits dashboard customization

    4.0
    Jun 12, 2026
    I had a great experience using fourkites! The platform provides reliable real-time shipment tracking and improves end-to-end transparency across carriers and modes. The platform has helped reduce manual follow-ups and improved coordination between operations, customer service and our transportation partners.
  • Read All 3 Reviews

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Performance of FourKites Across Market Features

FourKites Likes & Dislikes

Like

The best part about this platform is the visibility aspect and the predictive eta reporting feature. It is nice to pull up analytics from previous shipments and determine when to ship items out. We also value the breadth of carrier connectivity, which allows us to track a large portion of our freight without heavy manual intervention.

Like

The best part about this platform is the visibility aspect and the predictive eta reporting feature. It is nice to pull up analytics from previous shipments and determine when to ship items out. We also value the breadth of carrier connectivity, which allows us to track a large portion of our freight without heavy manual intervention.

Like

The best part about this platform is the visibility aspect and the predictive eta reporting feature. It is nice to pull up analytics from previous shipments and determine when to ship items out. We also value the breadth of carrier connectivity, which allows us to track a large portion of our freight without heavy manual intervention.

Dislike

Would be nice to have some more features other than just tracking like support with temperature tracked loads. Resetting tracking on a load can be tough and not easy to just switch a load from one phone number to another. Also it would be nice to get alerts from Fourkites if something feels off about the tracking of a shipment or it is running behind schedule.

Dislike

Would be nice to have some more features other than just tracking like support with temperature tracked loads. Resetting tracking on a load can be tough and not easy to just switch a load from one phone number to another. Also it would be nice to get alerts from Fourkites if something feels off about the tracking of a shipment or it is running behind schedule.

Dislike

Would be nice to have some more features other than just tracking like support with temperature tracked loads. Resetting tracking on a load can be tough and not easy to just switch a load from one phone number to another. Also it would be nice to get alerts from Fourkites if something feels off about the tracking of a shipment or it is running behind schedule.

Reviewer Insights for: FourKites