Overview
Product Information on GIAS
What is GIAS?
GIAS Pricing
Overall experience with GIAS
“Configurable solution, still maturing features. Delivery-focused, responsive vendor”
About Company
Company Description
Concentrix Corporation is a global establishment specializing in customer experience solutions and technology with the aim to enhance the performance of various businesses. The main focal point lies in connecting companies better with their consumers through innovative customer experience delivered by its staff spanning over 40 countries and six continents. Concentrix Corporation achieves superior business outcomes and sets their clients apart by amalgamating strategy, talent, and technology. It caters to key industry verticals including technology and consumer electronics, retail, e-commerce, banking, financial services, and insurance, healthcare, communications and media, automotive, energy, and the public sector.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: GIAS
GIAS Likes & Dislikes
Configurable, easy to use, enables speed-to-market implementations.
Willingness to partner with implementation of new features and services. Thorough understanding of existing functionalities and industry related experience that greatly helps with working through issues or new functionality requests.
Lacks some standard industry product features on more complex products.
Architecture that may require upgrades to entire base to support new functionality.
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Peer Discussions
GIAS Reviews and Ratings
- VP, IT1B-10B USDInsurance (except health)Review Source
Configurable solution, still maturing features. Delivery-focused, responsive vendor
Good partners and easy to business with. Pleased with technology configurability but some areas where more mature product features and functionality are needed. Seem willing to partner to grow capabilities. Have been responsive in enabling short turnaround delivery. - Vice President of Operations50M-1B USDInsurance (except health)Review Source
Good system using their TPA services and customer portal.
System is relatively easy to customize for our particular products and transaction types. We utilize through their TPA services. - VP Application Development & Project Del1B-10B USDInsurance (except health)Review Source
Implemention in a work in progress as we continue on a journey of transformation
The team at Concentrix over the course of the last 7 years while under the ownership of several different companies have never waivered from their commitment to their clients. Their support of our company and our implementations as we have installed the Life system and the Group system over the last 7 years across our company. We consider the team at Concentrix to be strategic partners to us in our business as they work with us to transform our business. - VP of IT50M-1B USDInsurance (except health)Review Source
Solution fits our needs
A true business partner will to work with us, willing to provide the support we needed which is probably atypical for the industry. - IT Manager50M-1B USDInsurance (except health)Review Source
Documentation for installation steps has been prepared very thoroughly.
Very pleased to work with this vendor over many years. Solid software system that has matured into a robust reliable Insurance Administration system.