GTT Managed Hybrid Cloud Hosting Services Alternatives

installation of our equipment went smoothly. cabinets were delivered on time. issues....fiber run inside of building by centurylink is all single mode fiber. that caused an issue because we had to buy new optics for our equipment

Communication with Datapipe is very good indeed. Even when things go wrong, which has happened on 2 or 3 occassions, the response has been excellent. I have found this to be the case, from the initial RFP response, right through to implementation, migration and in to BAU. Where we felt the need to address a lack of in depth understanding of our platform, Datapipe reacted quickly to ensure that was rectified. They have continued to work with us in utilising DevOps technologies to allow the Operations team at BMJ to provide a much more automated release process. We have successfully integrated AWS in to our platform at Datapipe and are now running a true Hybrid environment. Datapipe has recently acquired Adapt and as is often the case during these processes, there has been a little juggling going on within Datapipe to integrate new teams and processes. Although this hasn't caused any major disruptions, certain BMJ requirements have been slowed down a little as a result. However, once fully bedded in, the new teams and resources at Datapipe's disposal should provide an increased service to us European customers with elss reliance on the US Teams.

Good negotiations, good business understanding, good service understanding, sometimes pricing issues.

The contracting process was relatively smooth and there was a willingness to negotiate which was welcome. Onboarding has taken longer than we would have liked and customer support has been spotty.

Overall migration process was performed as expected, on time and on budget. We increased our flexibility for mission critical applications and services deployment as well as decreased the operating costs and TCO.

Very rapid time to contract. Flexible and pragmatic approach to both commercials and technical solution, providing us with an extensive transformation programme together with ongoing cost savings. Generally, positive engagement across the business, although have been slow on occasion to identify and provide the necessary resources. Possibly a symptom of over-stretch into new areas of operation.

Enterprise Cloud has provided us a perfect fit for our hybrid multicloud infrastructure and with flexible cloud resource allocation according to our needs in each moment.

Good selection of services; extensive sales and support organisation