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Overview

Service Information on Rackspace Managed Hybrid Cloud Hosting Services

Updated 13th October 2025

What is Rackspace Managed Hybrid Cloud Hosting Services?

Rackspace Managed Hybrid Cloud Hosting Services is a software that enables organizations to deploy, operate, and manage workloads across both public and private cloud environments. The software facilitates the integration of infrastructure, allowing users to leverage a combination of on-premises and cloud resources for greater flexibility and scalability. Features include managed security, monitoring, backup, disaster recovery, and performance optimization. The software supports multiple platforms and technologies, assisting users with migration, configuration, and ongoing maintenance. Rackspace Managed Hybrid Cloud Hosting Services addresses business challenges related to complex cloud management, reducing operational burden, and providing solutions for infrastructure modernization, cost optimization, and compliance with industry standards.

Rackspace Managed Hybrid Cloud Hosting Services Pricing

Rackspace Managed Hybrid Cloud Hosting Services uses a service-based pricing model that typically includes a combination of infrastructure costs and managed services fees The service may be billed on a monthly basis with charges based on the level of support infrastructure usage and selected management options Pricing can vary depending on the extent of management customer requirements and specific resource consumption within the hybrid cloud environment

Overall experience with Rackspace Managed Hybrid Cloud Hosting Services

Decommissioning Manager
1B - 3B USD, Banking
FAVORABLE

“Fanatical support is for real”

5.0
May 14, 2018
Support engineers were always available in order to provide solutions to problems and incidents. They have honoured its support nickname; Fanatical Support. On the other hand, they have some opportunities in being proactive to promote available solutions within its infrastructure. Some of those solutions can improve the transition from on-premise to cloud infraestructura.
Sr Program Manager
250M - 500M USD, Retail
CRITICAL

“Spend the extra time to flesh out the details in advance”

3.0
Jul 27, 2017
We are getting to the desired outcome. Rackspace has too many layers and has not executed well.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

  • Magic Quadrant for Managed Hybrid Cloud Hosting, Europe (Transitioning to Data Center Outsourcing Services)
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Rackspace Managed Hybrid Cloud Hosting Services

byRackspace Technology
in
4.4
Market Presence: Managed Hybrid Cloud Hosting, Europe (Transitioning to Data Center Outsourcing Services), Managed Hybrid Cloud Hosting, North America

About Company

Company Description

Updated 31st July 2025

Rackspace Technology is an end-to-end hybrid cloud and AI solutions company. We can design, build, and operate our customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies.

Company Details

Updated 31st July 2025
Company type
Public
Year Founded
1998
Head office location
San Antonio, United States
Number of employees
5001 - 10000
Annual Revenue
1B-3B USD
Website
https://www.rackspace.com

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Rackspace Managed Hybrid Cloud Hosting Services Reviews and Ratings

4.4

(8 Ratings)

Rating Distribution

5 Star
50%
4 Star
38%
3 Star
13%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Planning & Transition

3.3

Delivery & Execution

3.7

Integration & Deployment

4.4

Service & Support

4.6

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Decommissioning Manager
    1B-10B USD
    Banking
    Review Source

    Fanatical support is for real

    5.0
    May 14, 2018
    Support engineers were always available in order to provide solutions to problems and incidents. They have honoured its support nickname; Fanatical Support. On the other hand, they have some opportunities in being proactive to promote available solutions within its infrastructure. Some of those solutions can improve the transition from on-premise to cloud infraestructura.
  • Sr Program Manager
    50M-1B USD
    Retail
    Review Source

    Spend the extra time to flesh out the details in advance

    3.0
    Jul 27, 2017
    We are getting to the desired outcome. Rackspace has too many layers and has not executed well.
  • COO
    <50M USD
    Education
    Review Source

    their tech support is extremely fast

    5.0
    Jun 29, 2017
    their tech support is extremly fast and very clear about the activites their donig to solve any incident
  • Head of Service Delivery
    50M-1B USD
    Media
    Review Source

    Excellent communication and transparency. Excellent platform for a DevOps culture.

    4.0
    May 2, 2017
    Communication with Datapipe is very good indeed. Even when things go wrong, which has happened on 2 or 3 occassions, the response has been excellent. I have found this to be the case, from the initial RFP response, right through to implementation, migration and in to BAU. Where we felt the need to address a lack of in depth understanding of our platform, Datapipe reacted quickly to ensure that was rectified. They have continued to work with us in utilising DevOps technologies to allow the Operations team at BMJ to provide a much more automated release process. We have successfully integrated AWS in to our platform at Datapipe and are now running a true Hybrid environment. Datapipe has recently acquired Adapt and as is often the case during these processes, there has been a little juggling going on within Datapipe to integrate new teams and processes. Although this hasn't caused any major disruptions, certain BMJ requirements have been slowed down a little as a result. However, once fully bedded in, the new teams and resources at Datapipe's disposal should provide an increased service to us European customers with elss reliance on the US Teams.
  • Head of Managed Services
    <50M USD
    IT Services
    Review Source

    A reliable and efficient service provider with flexible deployment options

    5.0
    May 8, 2017
    Rackspace has provided us with an efficient and resilient means to bring our Managed Service offerings to market. They are responsive to account management and technical issues when they arise and work hard to maintain trust.
Showing Result 1-5 of 8

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Reviewer Insights for: Rackspace Managed Hybrid Cloud Hosting Services