Overview
Service Information on Leaseweb Managed Hybrid Cloud Hosting Services
What is Leaseweb Managed Hybrid Cloud Hosting Services?
Leaseweb Managed Hybrid Cloud Hosting Services Pricing
Overall experience with Leaseweb Managed Hybrid Cloud Hosting Services
“Strong relationship, they understand our needs well”
“Willingness to Negotiate Valued Despite Issues With Onboarding and Customer Support”
About Company
Company Description
Leaseweb is an Infrastructure-as-a-Service (IaaS) provider serving a wide range of customers. The company offers an array of services such as Public Cloud, Private Cloud, Hybrid Hosting, Colocation, Content Delivery Network, Cyber Security Services, and Dedicated Servers. Leaseweb also offers extensive customer service and technical support for their services. With over 80,000 servers under management, the firm has been involved in providing infrastructure for websites, internet applications, e-mail servers, security, and storage services since 1997. Leaseweb operates across the globe, with data centers located in various parts of Europe, Asia, Australia, and North America. These data centers are supported by a robust global network with a total capacity exceeding 10 Tbps.
Company Details
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Reviewer Insights for: Leaseweb Managed Hybrid Cloud Hosting Services
Performance of Leaseweb Managed Hybrid Cloud Hosting Services Across Market Features
Leaseweb Managed Hybrid Cloud Hosting Services Likes & Dislikes
Their worldwide coverage and the dedicated communication we have with them
Their dedication to customer satisfaction is commendable. I also appreciate that they have a large global network with data centers throughout the world and they are open minded to tailored and customized solutions.
Easy to understand processes, fast and reliable network.
Their API, it does not yet rock solid and powerful. They are working on it and are confident they will improve it
Support has been inconsistent and has required escalation at times.
Support effectiveness and speed
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Peer Discussions
Leaseweb Managed Hybrid Cloud Hosting Services Reviews and Ratings
- SHAREHOLDER<50M USDMiscellaneousReview Source
Willingness to Negotiate Valued Despite Issues With Onboarding and Customer Support
The contracting process was relatively smooth and there was a willingness to negotiate which was welcome. Onboarding has taken longer than we would have liked and customer support has been spotty. - CTO<50M USDIT ServicesReview Source
Strong relationship, they understand our needs well
We had several issues with Leaseweb but the strong relationship we have always helped us to solve all issues. We works with 13 differents providers worldwide in 50 different datacenters and Leaseweb is the provider we trust the more, we are confident we can find a way to overcome all issues in the future with them - Head of Global Services<50M USDServices (non-Government)Review Source
Visible product and service maturity improvement at competitive price
Partner is flexible and grows with the customer. Provides friendly atmosphere with several perks. The service quality is improving month by month. Partner handles custom requests with care and is able to distinguish special requests from business as usual tasks. The hybrid cloud services maturity is lower than the big players (such as AWS, Rackspace or Digital Ocean), however this services is rather comparable to Softlayer's services whose business model and pricing policy prevents customers benefiting from mixing bare metal and on-demand resources (non-committed per month bare metal is more cost effective at Leaseweb than Softlayer's, and for example using 2 days on-demand resource in a month at Softlayer cost more than a total month without commitment at Leaseweb). I would say Leaseweb could be 1-2 years away to crush the competitors if they can improve their growths rate and customer satisfaction level. This would mean additional investment by the partner with a relatively low risk. - Consultant<50M USDIT ServicesReview Source
Customer satisfaction is at the top
Provider is very flexible. Agreements made are sometimes postponed