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  3. Guidewire InsuranceNow
Logo of Guidewire InsuranceNow

Guidewire InsuranceNow

byGuidewire
in SaaS P&C Insurance Core Platforms, North America
4.7

Overview

Product Information on Guidewire InsuranceNow

Updated 13th October 2025

What is Guidewire InsuranceNow?

Guidewire InsuranceNow is a software designed for property and casualty insurers to manage policy, billing, and claims processes within a single platform. The software offers integrated features including policy administration, underwriting, billing management, and claims handling. It aims to streamline operations by automating workflows, supporting regulatory compliance, and providing tools for data analysis and reporting. InsuranceNow facilitates digital engagement through its user interface to address requirements for efficient service delivery and operational consistency. The software is built to help insurers address core system modernization, improve process efficiency, and support business scalability without requiring extensive customization.

Guidewire InsuranceNow Pricing

Guidewire InsuranceNow software utilizes a subscription-based pricing model, typically structured according to the number of users and modules required by the insurer. The software cost may vary depending on organization size and scope of usage, and implementation fees are charged separately. Ongoing support and maintenance are usually included as part of the subscription arrangement.

Overall experience with Guidewire InsuranceNow

Chief Information Officer
500M - 1B USD, Insurance (except health)
FAVORABLE

“InsuranceNow Platform Highly Configurable Across Diverse Insurance Products”

5.0
May 30, 2025
The InsuranceNow team truly acts like a partner, not just a vendor, which is increasingly rare in the Insuretech space.
COO
50M - 250M USD, Insurance (except health)
CRITICAL

“Implementation staff was great to work with. Production staff has been slow and expensive”

2.0
Apr 12, 2019
Overall product performs with some notable exceptions. Difficulty handling large schedules, some data issues, change order costs are excessive.

About Company

Company Description

Updated 7th December 2023

Guidewire operates as a platform favored by Property and Casualty insurers to stimulate growth, digital engagement, and innovation. The company integrates core, machine learning, analytics, and digital technology to provide its platform services via the cloud. It is utilized by over 500 insurance firms across 38 nations, accommodating fresh ventures to the heaviest and intricate insurance companies globally. Guidewire also offers reliable support for successful project execution, backed by an extensive Research and Development team along with a vast partner ecosystem extending across the industry. Furthermore, it owns a marketplace featuring numerous applications designed to enhance integration, customization, and innovation.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2001
Head office location
San Mateo, United States
Number of employees
1001 - 5000
Website
http://www.guidewire.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Guidewire InsuranceNow

Guidewire InsuranceNow Likes & Dislikes

Like

InsuranceNow is highly configurable, so we have been able to use the platform across a wide variety of insurance products. Customer feedback is taken into consideration for releases, and work has been done to make upgrades faster and easier. We are able to determine what resource mix is appropriate for our products, leveraging internal resources, Guidewire resources, and InsuranceNow partners where and when appropriate.

Like

Web and cloud based.

Like

Consistently being updated and refreshed. Feedback on improvements are welcomed.

Dislike

Data integration with existing lakes/warehouses could use streamlining. We are able to access all of our data, which is very important to us and beyond what many other vendors offer, but the integration process could be improved or streamlined.

Dislike

Doesn't handle large schedules. Change orders are expensive.

Dislike

Implementation lags/Project management could be stronger/communication beyond project staff

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Peer Discussions

Guidewire InsuranceNow Reviews and Ratings

4.7

(22 Ratings)

Rating Distribution

5 Star
41%
4 Star
50%
3 Star
5%
2 Star
5%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.2

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Chief Information Officer
    50M-1B USD
    Insurance (except health)
    Review Source

    InsuranceNow Platform Highly Configurable Across Diverse Insurance Products

    5.0
    May 30, 2025
    The InsuranceNow team truly acts like a partner, not just a vendor, which is increasingly rare in the Insuretech space.
  • Chief Executive Officer
    50M-1B USD
    Insurance (except health)
    Review Source

    Consistent Updates Welcomed; Project Management and Communication Need Improvement

    4.0
    Jun 6, 2025
    Specific dedicated team is assigned to our account for development, maintenance and service.
  • VP - CIO
    50M-1B USD
    Insurance (except health)
    Review Source

    Easy Interface and Strong Security, but Contract and Training Are Lacking

    5.0
    Jun 2, 2025
    They worked within our timelines and and provided a product to meet our needs.
  • CHIEF INFORMATION OFFICER
    50M-1B USD
    Insurance (except health)
    Review Source

    Solid Customization and Resilience, High Availability in Data Warehouse Environment

    5.0
    May 30, 2025
    Good customization and resilience, high Availability and Data warehouse environment
  • VP, IT
    50M-1B USD
    Insurance (except health)
    Review Source

    GuideWire's InsuranceNow: A Comprehensive Policy Admin System

    4.0
    May 17, 2024
    No software package as complex as a policy admin system is perfect, but knowing that a great company like GuideWire is committed to InsuranceNow in the long run certainly helps alleviate frustrations!
Showing Result 1-5 of 18

Recommended Gartner Insights

  • Critical Capabilities for SaaS P&C Insurance Core Platforms, North America
  • Magic Quadrant for SaaS P&C Insurance Core Platforms, North America

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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