Name: Guidewire InsuranceNow
Rating: 4.7 (22 reviews)

Overview

Product Information on Guidewire InsuranceNow

Updated 13th October 2025

What is Guidewire InsuranceNow?

Guidewire InsuranceNow is a software designed for property and casualty insurers to manage policy, billing, and claims processes within a single platform. The software offers integrated features including policy administration, underwriting, billing management, and claims handling. It aims to streamline operations by automating workflows, supporting regulatory compliance, and providing tools for data analysis and reporting. InsuranceNow facilitates digital engagement through its user interface to address requirements for efficient service delivery and operational consistency. The software is built to help insurers address core system modernization, improve process efficiency, and support business scalability without requiring extensive customization.

Overall experience with Guidewire InsuranceNow

Chief Information Officer

500M - 1B USD, Insurance (except health)

FAVORABLE

“InsuranceNow Platform Highly Configurable Across Diverse Insurance Products”

5.0

May 30, 2025

The InsuranceNow team truly acts like a partner, not just a vendor, which is increasingly rare in the Insuretech space.

COO

50M - 250M USD, Insurance (except health)

CRITICAL

“Implementation staff was great to work with. Production staff has been slow and expensive”

2.0

Apr 12, 2019

Overall product performs with some notable exceptions. Difficulty handling large schedules, some data issues, change order costs are excessive.

About Company

Company Description

Guidewire operates as a platform favored by Property and Casualty insurers to stimulate growth, digital engagement, and innovation. The company integrates core, machine learning, analytics, and digital technology to provide its platform services via the cloud. It is utilized by over 500 insurance firms across 38 nations, accommodating fresh ventures to the heaviest and intricate insurance companies globally. Guidewire also offers reliable support for successful project execution, backed by an extensive Research and Development team along with a vast partner ecosystem extending across the industry. Furthermore, it owns a marketplace featuring numerous applications designed to enhance integration, customization, and innovation.

Company Details

Company type

Public

Year Founded

2001

Head office location

San Mateo, United States

Number of employees

1001 - 5000

Website

http://www.guidewire.com

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Reviewer Insights for: Guidewire InsuranceNow

Guidewire InsuranceNow Likes & Dislikes

InsuranceNow is highly configurable, so we have been able to use the platform across a wide variety of insurance products. Customer feedback is taken into consideration for releases, and work has been done to make upgrades faster and easier. We are able to determine what resource mix is appropriate for our products, leveraging internal resources, Guidewire resources, and InsuranceNow partners where and when appropriate.

Web and cloud based.

Consistently being updated and refreshed. Feedback on improvements are welcomed.

Data integration with existing lakes/warehouses could use streamlining. We are able to access all of our data, which is very important to us and beyond what many other vendors offer, but the integration process could be improved or streamlined.

Doesn't handle large schedules. Change orders are expensive.

Implementation lags/Project management could be stronger/communication beyond project staff

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Recommended Gartner Insights

50M-1B USD

Insurance (except health)

Review Source

InsuranceNow Platform Highly Configurable Across Diverse Insurance Products

Chief Executive Officer

Consistent Updates Welcomed; Project Management and Communication Need Improvement

4.0

Jun 6, 2025

Specific dedicated team is assigned to our account for development, maintenance and service.

VP - CIO

Easy Interface and Strong Security, but Contract and Training Are Lacking

Jun 2, 2025

They worked within our timelines and and provided a product to meet our needs.

CHIEF INFORMATION OFFICER

Solid Customization and Resilience, High Availability in Data Warehouse Environment

Good customization and resilience, high Availability and Data warehouse environment

VP, IT

GuideWire's InsuranceNow: A Comprehensive Policy Admin System

May 17, 2024

No software package as complex as a policy admin system is perfect, but knowing that a great company like GuideWire is committed to InsuranceNow in the long run certainly helps alleviate frustrations!