• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. SAP Hybris Product Content Management (PCM)
Logo of SAP Hybris Product Content Management (PCM)

SAP Hybris Product Content Management (PCM)

bySAP
in Master Data Management of Product Data Solutions (Transitioning to Master Data Management Solutions)
3.2

Overview

Product Information on SAP Hybris Product Content Management (PCM)

Updated 13th October 2025

What is SAP Hybris Product Content Management (PCM)?

SAP Hybris Product Content Management (PCM) is a software that centralizes and manages product information for organizations, allowing them to aggregate, enrich, and distribute product data across multiple channels. The software facilitates the creation of consistent and structured product catalogs, supports collaborative workflows for product data management, and integrates with other enterprise systems to ensure data accuracy. SAP Hybris PCM addresses the business need for efficient handling of large volumes of product information, reducing inconsistencies and improving time to market for new and updated products. It is designed to streamline product content processes and support omnichannel commerce strategies.

SAP Hybris Product Content Management (PCM) Pricing

SAP Hybris Product Content Management PCM software generally offers a pricing model based on enterprise licensing, which may include factors such as the number of users, data volume, and deployment options such as cloud or onpremise The software typically provides modular pricing, where organizations choose specific functionalities or modules required for their product content management needs Pricing details are usually customized based on organizational requirements and negotiated through sales channels

Overall experience with SAP Hybris Product Content Management (PCM)

IT Applications director
500M - 1B USD, Miscellaneous
FAVORABLE

“In an enterprise with a strong SAP footprint, Hybris PCM is the logical selection. ”

4.0
Jul 10, 2018
Strong integration with SAP as back-end Stable product and flexible to develop Complex and not best user friendly for supporting and maintaining
Sr.Community Associate
50M - 250M USD, Real Estate
CRITICAL

“SAP NetWeaver - End User Review”

3.0
Jun 30, 2022
My experience with SAP NetWeaver has been a bit of a rollercoaster. As an end-user, we had to transfer all our data onto this platform and then go about a gruelling training process just to figure out how to go about using the application. We then had to also then cascade this to our internal teams ourselves as the training module was quite inadequate.

About Company

Company Description

Updated 13th August 2025

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Company Details

Updated 13th August 2025
Company type
Public
Year Founded
1972
Head office location
Walldorf, Germany
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.sap.com

Do You Manage Peer Insights at SAP?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: SAP Hybris Product Content Management (PCM)
Performance of SAP Hybris Product Content Management (PCM) Across Market Features

SAP Hybris Product Content Management (PCM) Likes & Dislikes

Like

Features and functionality, road-map, integration capabilities mainly with SAP

Like

The addition of this application has in many ways streamlined the ordering process at the company. The potential for customization is a plus.

Like

Stable, with regular improvements.

Dislike

Lack of local presence of resources, user experience is not the best

Dislike

The learning curve is great and the support provided for the same is not up to the expectations set.

Dislike

The level of customization required to achieve simple/industry standard ecommerce practices.

Top SAP Hybris Product Content Management (PCM) Alternatives

Logo of Contentserv PIM
1. Contentserv PIM
4.9
(32 Ratings)
Logo of Master Data Governance-M
2. Master Data Governance-M
3.5
(16 Ratings)
Logo of Stibo Systems STEP
3. Stibo Systems STEP
4
(12 Ratings)
View All Alternatives

Peer Discussions

SAP Hybris Product Content Management (PCM) Reviews and Ratings

3.2

(14 Ratings)

Rating Distribution

5 Star
7%
4 Star
43%
3 Star
43%
2 Star
7%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.3

Integration & Deployment

3.3

Service & Support

3.7

Product Capabilities

3.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Sr.Community Associate
    50M-1B USD
    Real Estate
    Review Source

    SAP NetWeaver - End User Review

    3.0
    Jun 30, 2022
    My experience with SAP NetWeaver has been a bit of a rollercoaster. As an end-user, we had to transfer all our data onto this platform and then go about a gruelling training process just to figure out how to go about using the application. We then had to also then cascade this to our internal teams ourselves as the training module was quite inadequate.
  • Digital Marketing Specialist
    50M-1B USD
    Consumer Goods
    Review Source

    Needs constant maintenance from IT team

    3.0
    Jan 18, 2019
    I believe this is a good base if you have an internal backend development team to polish and custom-tailor the system for your needs.
  • IT Applications director
    50M-1B USD
    Miscellaneous
    Review Source

    In an enterprise with a strong SAP footprint, Hybris PCM is the logical selection.

    4.0
    Jul 10, 2018
    Strong integration with SAP as back-end Stable product and flexible to develop Complex and not best user friendly for supporting and maintaining
  • Senior Product Owner
    10B+ USD
    Consumer Goods
    Review Source

    Not the best business UX for the backoffice

    3.0
    Jan 26, 2018
    Hybris PCM tends to receive a bit of a step-sister approach. None of the future versions come anywhere close to delivering a superior backoffice useability experience for the business users. The eco-system of vendors surrounding Hybris PCM do not seem to be very agile in supporting the latest versions with native connectors.
  • Innovation IT Manager
    10B+ USD
    Consumer Goods
    Review Source

    Successful Implementation but with hard definition process

    4.0
    Jan 24, 2018
    always exist several contract terms must be reviewed and clarified before the project to be clear and avoid future problems
Showing Result 1-5 of 12

Recommended Gartner Research

  • Market Guide for Master Data Management of Product Data Solutions (Transitioning to Master Data Management Solutions)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.