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  3. IBM Operational Decision Manager
Logo of IBM Operational Decision Manager

IBM Operational Decision Manager

byIBM
in Business Process Management Platforms
4.3

Overview

Product Information on IBM Operational Decision Manager

Updated 14th November 2023

What is IBM Operational Decision Manager?

IBM Operational Decision Manager (ODM) is a powerful decision management platform that streamlines decision authoring and editing, with enterprise-grade features such as a traceability, simulation, versioning and auditing. IBM ODM helps organizations build precise decisions that help organizations increase efficiency, manage compliance, and improve operational agility.

IBM Operational Decision Manager Pricing

IBM Operational Decision Manager Product Images

ODM Decision Center
ODM Decision Center
ODM Decision Table
ODM Decision Table
ODM Decision Testing
ODM Decision Testing

Overall experience with IBM Operational Decision Manager

Engineering Manager
50M - 250M USD, Telecommunication
FAVORABLE

“ODM is the best decision engine and we have uses it for several years, but it need improve its rule usage traceability”

4.0
Sep 30, 2025
We use ODM as the best decision engine and we have been using it for several years. We trust its evolutionary structure so much that we have been using it in our main processes.
IT SERVICES ASSOCIATE
250M - 500M USD, Banking
CRITICAL

“IBM ODM tool ”

3.0
Feb 11, 2023
we use IBM ODM to set the complex business process and rules where we deploy this solution for most of the banking customers. it provides flexibility and BPM tool support.

About Company

Company Description

Updated 15th January 2024

IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

Company Details

Updated 15th January 2024
Company type
Public
Year Founded
1911
Head office location
Armonk, New York, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.ibm.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: IBM Operational Decision Manager
Performance of IBM Operational Decision Manager Across Market Features

IBM Operational Decision Manager Likes & Dislikes

Like

What i like the most is the quick response to incident resolution, the ability to evolve according to industry needs, the active listening to the user accompanied by taking action.

Like

ODM allows us for the faster deployment. this solution is scalable and can be scale up as per the need. we used ODM for the flexibility

Like

I like the efficiency of the features of IBM Operational Decision Manager. More so, it is a client-centric operational management tool.

Dislike

There is a need to improve the traceability of rule usage

Dislike

technical support need need to improve. only issue when we need to integrate IBM ODM with the cloud, we need to migrate this to cloud.

Dislike

No complains at all when using IBM Operational Decision Manager.

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Peer Discussions

IBM Operational Decision Manager Reviews and Ratings

4.3

(19 Ratings)

Rating Distribution

5 Star
26%
4 Star
68%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.2

Service & Support

4.2

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Engineering Manager
    50M-1B USD
    Telecommunication
    Review Source

    ODM is the best decision engine and we have uses it for several years, but it need improve its rule usage traceability

    4.0
    Sep 30, 2025
    We use ODM as the best decision engine and we have been using it for several years. We trust its evolutionary structure so much that we have been using it in our main processes.
  • DIRECTOR OF COMMUNICATIONS
    1B-10B USD
    Energy and Utilities
    Review Source

    IBM Operational Decision Manager Has Great Capabilities

    5.0
    Jan 22, 2024
    IBM Operational Decision Manager is the most appropriate software for managing key operational activities in our company. IBM Operational Decision Manager has been so effective since we began using it to manage tasks, hence enabling us to make good decisions.
  • DevOps Cloud Engineer
    50M-1B USD
    Banking
    Review Source

    stateless business process management

    4.0
    Jan 8, 2024
    ibm operational decision manager is a simple tool but effective for the web-based user interface which enable us to make the direct updates to the policies or for the rules as well, it has the capability controlled by the business users
  • CLOUD ENGINEER
    50M-1B USD
    IT Services
    Review Source

    Stateless business rules

    4.0
    Jan 4, 2024
    IBM operational decision manager helps the business while converting the business policy to business rules, it support the reduction of duplicate functions.
  • DevOps Engineer
    1B-10B USD
    Banking
    Review Source

    Reliable decision making solution!

    4.0
    Dec 15, 2023
    IBM operational decision making boots the efficiency and enhances the customer satisfaction, its the robust decision engine which help us to analyze the data and evaluate the rules. this tool help us to automate and help us to manage the complex business decisions
Showing Result 1-5 of 27

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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