Name: IBM Operational Decision Manager
Rating: 4.4 (19 reviews)

Overview

Product Information on IBM Operational Decision Manager

Updated 14th November 2023

What is IBM Operational Decision Manager?

IBM Operational Decision Manager (ODM) is a powerful decision management platform that streamlines decision authoring and editing, with enterprise-grade features such as a traceability, simulation, versioning and auditing. IBM ODM helps organizations build precise decisions that help organizations increase efficiency, manage compliance, and improve operational agility.

Overall experience with IBM Operational Decision Manager

Engineering Manager

50M - 250M USD, Telecommunication

FAVORABLE

“ODM is the best decision engine and we have uses it for several years, but it need improve its rule usage traceability”

4.0

Sep 30, 2025

We use ODM as the best decision engine and we have been using it for several years. We trust its evolutionary structure so much that we have been using it in our main processes.

IT SERVICES ASSOCIATE

250M - 500M USD, Banking

CRITICAL

“IBM ODM tool ”

3.0

Feb 11, 2023

we use IBM ODM to set the complex business process and rules where we deploy this solution for most of the banking customers. it provides flexibility and BPM tool support.

About Company

Company Description

IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

Company Details

Company type

Public

Year Founded

1911

Head office location

Armonk, New York, United States

Number of employees

10001+

Annual Revenue

30B+ USD

Website

http://www.ibm.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: IBM Operational Decision Manager

Performance of IBM Operational Decision Manager Across Market Features

IBM Operational Decision Manager Likes & Dislikes

What i like the most is the quick response to incident resolution, the ability to evolve according to industry needs, the active listening to the user accompanied by taking action.

ODM allows us for the faster deployment. this solution is scalable and can be scale up as per the need. we used ODM for the flexibility

I like the efficiency of the features of IBM Operational Decision Manager. More so, it is a client-centric operational management tool.

There is a need to improve the traceability of rule usage

technical support need need to improve. only issue when we need to integrate IBM ODM with the cloud, we need to migrate this to cloud.

No complains at all when using IBM Operational Decision Manager.

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Peer Discussions

IBM Operational Decision Manager Reviews and Ratings

4.4

(19 Ratings)

Rating Distribution

5 Star: 26%
4 Star: 68%
3 Star: 5%
2 Star: 0%
1 Star: 0%

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.2

Service & Support

4.2

Product Capabilities

4.3

Filter Reviews

Sort By:

Most helpful

Last 12 Months

Star Rating

Reviewer Type

Reviewer's Company Size

Reviewer's Industry

Reviewer's Region

Reviewer's Job Function

Engineering Manager
50M-1B USD
Telecommunication
Review Source
ODM is the best decision engine and we have uses it for several years, but it need improve its rule usage traceability
4.0
Sep 30, 2025
We use ODM as the best decision engine and we have been using it for several years. We trust its evolutionary structure so much that we have been using it in our main processes.
DIRECTOR OF COMMUNICATIONS
1B-10B USD
Energy and Utilities
Review Source
IBM Operational Decision Manager Has Great Capabilities
5.0
Jan 22, 2024
IBM Operational Decision Manager is the most appropriate software for managing key operational activities in our company. IBM Operational Decision Manager has been so effective since we began using it to manage tasks, hence enabling us to make good decisions.
DevOps Cloud Engineer
50M-1B USD
Banking
Review Source
stateless business process management
4.0
Jan 8, 2024
ibm operational decision manager is a simple tool but effective for the web-based user interface which enable us to make the direct updates to the policies or for the rules as well, it has the capability controlled by the business users
CLOUD ENGINEER
50M-1B USD
IT Services
Review Source
Stateless business rules
4.0
Jan 4, 2024
IBM operational decision manager helps the business while converting the business policy to business rules, it support the reduction of duplicate functions.
DevOps Engineer
1B-10B USD
Banking
Review Source
Reliable decision making solution!
4.0
Dec 15, 2023
IBM operational decision making boots the efficiency and enhances the customer satisfaction, its the robust decision engine which help us to analyze the data and evaluate the rules. this tool help us to automate and help us to manage the complex business decisions

Showing Result 1-5 of 27

Recommended Gartner Insights

Market Guide for Business Process Management Platforms

IBM Operational Decision Manager Reviews and Ratings

4.4

(19 Ratings)

Rating Distribution

5 Star: 26%
4 Star: 68%
3 Star: 5%
2 Star: 0%
1 Star: 0%

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.2

Service & Support

4.2

Product Capabilities

4.3

Filter Reviews

Sort By:

Most helpful

Last 12 Months

Star Rating

Reviewer Type

Reviewer's Company Size

Reviewer's Industry

Reviewer's Region

Reviewer's Job Function

Engineering Manager
50M-1B USD
Telecommunication
Review Source
ODM is the best decision engine and we have uses it for several years, but it need improve its rule usage traceability
4.0
Sep 30, 2025
We use ODM as the best decision engine and we have been using it for several years. We trust its evolutionary structure so much that we have been using it in our main processes.
DIRECTOR OF COMMUNICATIONS
1B-10B USD
Energy and Utilities
Review Source
IBM Operational Decision Manager Has Great Capabilities
5.0
Jan 22, 2024
IBM Operational Decision Manager is the most appropriate software for managing key operational activities in our company. IBM Operational Decision Manager has been so effective since we began using it to manage tasks, hence enabling us to make good decisions.
DevOps Cloud Engineer
50M-1B USD
Banking
Review Source
stateless business process management
4.0
Jan 8, 2024
ibm operational decision manager is a simple tool but effective for the web-based user interface which enable us to make the direct updates to the policies or for the rules as well, it has the capability controlled by the business users
CLOUD ENGINEER
50M-1B USD
IT Services
Review Source
Stateless business rules
4.0
Jan 4, 2024
IBM operational decision manager helps the business while converting the business policy to business rules, it support the reduction of duplicate functions.
DevOps Engineer
1B-10B USD
Banking
Review Source
Reliable decision making solution!
4.0
Dec 15, 2023
IBM operational decision making boots the efficiency and enhances the customer satisfaction, its the robust decision engine which help us to analyze the data and evaluate the rules. this tool help us to automate and help us to manage the complex business decisions

Showing Result 1-5 of 27

Overview

Product Information on IBM Operational Decision Manager

What is IBM Operational Decision Manager?

IBM Operational Decision Manager Pricing

IBM Operational Decision Manager Product Images

Overall experience with IBM Operational Decision Manager

“ODM is the best decision engine and we have uses it for several years, but it need improve its rule usage traceability”

“IBM ODM tool ”

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: IBM Operational Decision Manager

Performance of IBM Operational Decision Manager Across Market Features

IBM Operational Decision Manager Likes & Dislikes

Top IBM Operational Decision Manager Alternatives

1. CMW Platform

2. Appian BPM Suite

3. Nintex Workflow Automation

Peer Discussions

IBM Operational Decision Manager Reviews and Ratings

4.4

(19 Ratings)

Rating Distribution

Customer Experience

Product Capabilities

ODM is the best decision engine and we have uses it for several years, but it need improve its rule usage traceability

IBM Operational Decision Manager Has Great Capabilities

stateless business process management

Stateless business rules

Reliable decision making solution!

Recommended Gartner Insights

About Company

Company Description

Company Details

Reviewer Insights for: IBM Operational Decision Manager

Performance of IBM Operational Decision Manager Across Market Features

IBM Operational Decision Manager Likes & Dislikes

Top IBM Operational Decision Manager Alternatives

1. CMW Platform

2. Appian BPM Suite

3. Nintex Workflow Automation

IBM Operational Decision Manager Reviews and Ratings

4.4

(19 Ratings)

Rating Distribution

Customer Experience

Product Capabilities

ODM is the best decision engine and we have uses it for several years, but it need improve its rule usage traceability

IBM Operational Decision Manager Has Great Capabilities

stateless business process management

Stateless business rules

Reliable decision making solution!