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  3. IBM Sterling B2B Integration SaaS
Logo of IBM Sterling B2B Integration SaaS

IBM Sterling B2B Integration SaaS

byIBM
in
4.2
Market Presence: Multienterprise Collaboration Networks, Analytics and Decision Intelligence Platforms in Supply Chain (Transitioning to Analytics and Decision-Making Platforms for Supply Chain)

Overview

Product Information on IBM Sterling B2B Integration SaaS

Updated 13th October 2025

What is IBM Sterling B2B Integration SaaS?

IBM Sterling B2B Integration SaaS is a software designed to facilitate secure and reliable electronic data exchange between enterprises and their trading partners. The software supports document translation, seamless integration with existing business applications, and automated workflows for order processing, invoicing, and other transactions. It addresses the need for efficient B2B communication by providing features such as tracking and monitoring of data exchanges, compliance with industry standards, and scalability for handling varying transaction volumes. This software aims to solve challenges related to complex supply chains and manual data management by streamlining integration and improving visibility across business networks.

IBM Sterling B2B Integration SaaS Pricing

IBM Sterling B2B Integration SaaS software uses a subscription-based pricing model, typically structured around usage volume, connection requirements, and service level options. Pricing varies depending on factors such as data throughput, number of trading partners, and specific integration features needed. The software offers tiered packages to accommodate different business requirements and scalability needs.

Overall experience with IBM Sterling B2B Integration SaaS

System Engineer
<50M USD, Banking
FAVORABLE

“Experiencing the Intricacies of a Complex Product”

4.0
Nov 27, 2024
In overall I had a good experience with the service. Some Version implemented wasn't working as we hope.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 15th January 2024

IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

Company Details

Updated 15th January 2024
Company type
Public
Year Founded
1911
Head office location
Armonk, New York, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.ibm.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: IBM Sterling B2B Integration SaaS
Deciding Factors: IBM Sterling B2B Integration SaaS Vs. Market Average
Performance of IBM Sterling B2B Integration SaaS Across Market Features

IBM Sterling B2B Integration SaaS Likes & Dislikes

Like

The attention and kindness of the Engineer assigned for support.

Like

Failure alerts - via email Real-time visibility Stable Platform Secure and Reliable Data security best practices Support Staff

Like

Ease of use - very user friendly Excellent Support team

Dislike

The product is complex. Many components to customize.

Dislike

On-demand reporting

Dislike

Would like to see more training with new products.

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Peer Discussions

IBM Sterling B2B Integration SaaS Reviews and Ratings

4.2

(55 Ratings)

Rating Distribution

5 Star
40%
4 Star
60%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • System Engineer
    <50M USD
    Banking
    Review Source

    Experiencing the Intricacies of a Complex Product

    4.0
    Nov 27, 2024
    In overall I had a good experience with the service. Some Version implemented wasn't working as we hope.
  • EDI Coordinator
    1B-10B USD
    Retail
    Review Source

    EDI Integration

    4.0
    Feb 27, 2024
    We are committed to making Supply Chain interaction with our customers and trading partners as transparent and efficient as possible. We have a complex B2B environment with numerous trading partners, each using different communication protocols and EDI formats. IBM has helped us to simplify B2B integration. The onboarding process is very easy, and they have exceptional support staff in place to expedite onboarding customers and trading partners.
  • IT Technical Lead I
    50M-1B USD
    Manufacturing
    Review Source

    Great collaboration with IBM Sterling SaaS

    5.0
    Jan 5, 2024
    We were on a Sterling in-house platform prior to 2014. We then went toward the SaaS service and have been using that for the past 10 years. It is very easy to handle. The cases are worked on quickly and thoroughly. The user interface is user friendly.
  • IT Manager
    50M-1B USD
    Manufacturing
    Review Source

    IBM Sterling is one of most valuable trading partners for our company.

    5.0
    Sep 14, 2023
    Very Reliable service , remarkable support , very good SLA,
  • Gov't/PS/Ed
    Education
    Review Source

    IBM Sterling BRB Integration SaaS Review 2023

    4.0
    Aug 6, 2023
    The data flow is seamless between different systems ensuring good security for sensitive data. It also tracks analytical features enabling the users to keep a track on transaction performance. It is also very user friendly and has intuitive tools, the cloud based nature of the software also allows flexibility in managing trading partner connections.
...
Showing Result 1-5 of 57

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