Overview
Product Information on IBM watsonx Assistant
What is IBM watsonx Assistant?
IBM watsonx Assistant Pricing
Overall experience with IBM watsonx Assistant
“Ease of Making Changes Praised, Analytics and Dashboard Functionality Questioned”
“For automated conversation to improve customer experience, this is the best ”
About Company
Company Description
IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: IBM watsonx Assistant
Deciding Factors: IBM watsonx Assistant Vs. Market Average
Performance of IBM watsonx Assistant Across Market Features
IBM watsonx Assistant Likes & Dislikes
The ease f making changes both back and front, the natural language that comes built in. But i am not very clear about the benefits and additional improvements that I can add to the product
Read Full Reviewnodes and child nodes for dialogues are easy to navigate through duplicate intents are easily recognized to avoid duplication the locate icon on the try-it sections help to locate dialogues easily without having to search manually
Read Full Review- Intuitive integration capability (SDK) - Pay-as-you-go option - Quick customization of conversational bots
Read Full Review
The analytics are very difficult to understand and dont give you as much detail as they should. The dashboard isnt very useful
Read Full Reviewproducts allows for our clients to receive automated responses put in the system by the conversation analysts but does not have an AI to assist the watson users should we need quick help i will be glad if watson can have ready live agents to assist users of this product response rate for issues escalated should be improved for us to deliver on our SLAs
Read Full ReviewI consider that one of the capabilities it lacks is to allow the implementation of unit test to the conversational flow because since the changes are saved automatically, mistakes can be made unintentionally.
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Peer Discussions
IBM watsonx Assistant Reviews and Ratings
- Group Product Manager50M-1B USDBankingReview Source
Ease of Making Changes Praised, Analytics and Dashboard Functionality Questioned
The experience has been good, there was advice and support in critical situations. - Equipo Inteligencia Artificial y Tecnologias Emergentes50M-1B USDBankingReview Source
Quick Customization of Conversational Bots: Watsonx Assistant's Standout Feature
Watsonx assistant offers the ability to implement conversational AI bots quickly and efficiently, allowing to build enterprise solutions in an intuitive way and with the ability to deplot to a productive environment in a scalable way. - SERVER ADMIN SR<50M USDRetailReview Source
Harnessing Power of IA: Role of Customer Success Managers
The figure of Customer Success Manager (CSM) is the best option to help us in the adoption of the Technology and Innovation about the IA future proof. - IT Manager50M-1B USDMediaReview Source
Exploring the High Price of Advanced Server Technology
Servers are expensive and with legacy technology,old style technology - HEAD SALES<50M USDManufacturingReview Source
AI-powered Software Proves Integral to Corporate Functionality
I found this software to be very comfortable to use with an user-friendly interface that has proven to be a big help in the company's corporate experience.