Name: IdeaScale
Rating: 4.4 (53 reviews)

Overview

Product Information on IdeaScale

Updated 13th October 2025

What is IdeaScale?

IdeaScale is a software that enables organizations to manage ideas and innovation by facilitating the collection, evaluation, and prioritization of suggestions from employees, customers, or stakeholders. The software provides features such as customizable idea submission portals, collaborative discussion environments, voting mechanisms, and workflow automation tools for the review and progression of ideas. It supports strategic decision-making by allowing users to identify trends, aggregate feedback, and analyze proposed solutions to organizational challenges. IdeaScale addresses the business problem of efficiently capturing and leveraging collective intelligence to drive improvements, increase engagement, and support innovation management within teams and across enterprises.

Overall experience with IdeaScale

Head Of Operations

250M - 500M USD, Transportation

FAVORABLE

“Robust tool with all elements required for brainstorming and idea execution as a team”

5.0

Jul 9, 2025

The ability to visualize complex ideas has made customer onboarding, documentation, and stakeholder communication far more efficient.

Designer

50M - 250M USD, Media

CRITICAL

“IdeaScale: The powerful and easy to use idea management platform.”

3.0

Jul 12, 2023

This platform is a great ideas management platform, affordable and easy to use with very powerful capabilities. Perfect for everyone who needs to collect and manage ideas be it from customers of employees. A tool maybe not for every organization, but very useful in the right environment.

About Company

Company Description

IdeaScale is an innovation management platform that harnesses the collective intelligence of various groups through its flexible crowdsourcing software. The platform promotes participation from all levels of a company, ensuring that every idea has the chance to grow. The main service of IdeaScale is to convert the collective knowledge of a team into noticeable results. As a result, it enables organizations to implement change and continuously succeed. The highlight features of IdeaScale are accessibility, scalability, and providing actionable insights. The main aim of IdeaScale is to create an environment where creative ideas are encouraged and innovation is initiated. Features like employee engagement, digital transformation, collaboration, idea management, crowdsourcing, innovation ecosystem, driving change, and bridging gaps distinguish IdeaScale.

Company Details

Company type

Private

Year Founded

2009

Head office location

San Francisco, United States

Number of employees

51 - 200

Website

https://ideascale.com/

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Performance of IdeaScale Across Market Features

IdeaScale Likes & Dislikes

The ability to create flow diagrams that can be supplemented with comments, footnotes, and even pictures enables us to create clear workflows for others to reference.

-If you need to gather information (ideas or opinions) from your stakeholders, this is the platform for you. -Wide array of features to keep things interesting and engaging -Easy to integrate with other tools as CRMs and project management tools -Updates seem constant and very useful

- Helps identify innovative solutions for reducing procurement costs and improving supplier management. - Integration with project management tools - Supports small teams to large enterprises.

It is really reliable and a very engaging tool to use for ideation, I havent had any glitches or lost work out of it.

-Could be expensive in the wrong organization -Might be difficult to set up for first time users of the platform

Limited advanced analytics Moderation effort required Pricing may be higher for smaller, for limited budget enterprises.

Top IdeaScale Alternatives

Peer Discussions

IdeaScale Reviews and Ratings

Recommended Gartner Insights

Market Guide for Innovation Management Tools (Transitioning to Innovation Management Platforms)

50M-1B USD

Transportation

Review Source

Robust tool with all elements required for brainstorming and idea execution as a team

ORDER MANAGEMENT SPECIALIST

1B-10B USD

Energy and Utilities

IdeaScale: The New Norm in Procurement Innovation and Collaboration

Feb 7, 2025

As an order management specialist in the procurement industry, I find IdeaScale to be a highly effective solution for streamlining idea collection, collaboration and decision making. Procurement involves multiple stakeholders, vendor negotiation, and compliance challenges, making it crucial to have a structured way to gather and evaluate ideas. One of the most important features of IdeaScale is its collaborative innovation approach. The customizable workflows help in filtering and prioritizing ideas that can lead to cost savings, process improvements, and enhanced supplier management.

Sales Executive & Marketing Specialist

Manufacturing

Fantastic for structured idea gathering and evaluation for rapid innovation

Sep 16, 2024

The well-designed workspace of this tool allows us to transfer unstructured ideas from other platforms into its easy-to-use collaboration panel. Support is generous and attentive, and help documentation well organized in multiple formats, including articles and pop-ups that encourage next steps.

ASSOCIATE

IT Services

Best Innovation and management tool

4.0

Apr 8, 2024

It is a platform for managing the idea and crowdsourcing, it collects the ideas and deliver to the organization, govt offices For feedback and suggestions And it is very helpful for any organization.

Quality Assurance Tester

<50M USD

One stop for problem-solving, Innovation and Creativity.

Feb 29, 2024

It was very easy to use because of its simple interface. A tool that enhances your innovations in ideas management.