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  3. Infios TMS
Logo of Infios TMS

Infios TMS

byInfios
in
4.3
Market Presence: Transportation Management Systems, Vehicle Routing and Scheduling

Overview

Product Information on Infios TMS

Updated 13th October 2025

What is Infios TMS?

Infios TMS is a software designed to manage transportation operations for businesses. It enables users to plan, execute, and optimize the movement of goods by providing functionalities such as shipment scheduling, route optimization, carrier management, and freight auditing. The software integrates with various logistics and enterprise systems to offer real-time visibility into shipping status, inventory, and delivery performance. Infios TMS streamlines documentation and compliance processes, helping organizations reduce manual effort and increase operational efficiency. The software addresses logistics challenges faced by companies seeking to improve supply chain management, minimize costs, and enhance service reliability.

Infios TMS Pricing

Infios TMS software uses a pricing model generally based on factors such as the number of users, modules required, and deployment options including cloud or on-premise. The software may offer tiered subscription plans or customized pricing depending on organizational needs, with costs varying by configuration and level of support selected. Details about specific pricing structure for the software are typically available upon request from the provider.

Overall experience with Infios TMS

VP, Sales
50M - 250M USD, Transportation
FAVORABLE

“Exception-driven workflows improve efficiency but analytics and support need work”

4.0
Jun 25, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Supply Chain Associate
1B - 3B USD, Manufacturing
CRITICAL

“Slow performance and outdated Mercury Edge complicate daily tasks”

3.0
Jun 4, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 6th March 2025

Infios is a global provider of supply chain execution solutions with a drive to relentlessly make supply chains better—every single day. With a portfolio of adaptable solutions, we empower businesses of all sizes to simplify operations, optimize efficiency, and drive measurable impact. Infios serves more than 5,000 customers across 70 countries, delivering adaptable and innovative technologies that evolve with changing business needs. Our deep expertise and commitment to purposeful innovation help businesses turn supply chains into a competitive advantage, building resilience and shaping a more sustainable future.

Company Details

Updated 7th April 2025
Company type
Private
Year Founded
2014
Head office location
Minneapolis, United States
Number of employees
1001 - 5000
Annual Revenue
500M-1B USD
Website
www.infios.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Infios TMS Reviews and Ratings

4.3

(128 Ratings)

Rating Distribution

5 Star
37%
4 Star
48%
3 Star
14%
2 Star
1%
1 Star
1%
Why ratings and reviews count differ?
  • VP, Sales
    50M-1B USD
    Transportation
    Review Source

    Exception-driven workflows improve efficiency but analytics and support need work

    4.0
    Jun 25, 2026
    Overall our experience with the Infios TMS has been very positive. The platform is stable and delivers a consistently reliable operational environment. Planning and Execution capabilities are well-designed and customizable, enabling streamlined workflows and efficient day-to-day operations and visibility into current network status. The optimization engine (MMO) stands out as best-in-class, providing significant value in route planning and cost efficiency. We are able to utilize the platform to execute our transportation needs quickly and efficiently. The primary area of concern is with Infios Customer Support, which quite often is inconsistent in responsiveness and depth of assistance. While not a systematic issue, it has created problems and delays when help is needed.
  • VP, Sales
    50M-1B USD
    Transportation
    Review Source

    Exception-driven workflows improve efficiency but analytics and support need work

    4.0
    Jun 25, 2026
    Overall our experience with the Infios TMS has been very positive. The platform is stable and delivers a consistently reliable operational environment. Planning and Execution capabilities are well-designed and customizable, enabling streamlined workflows and efficient day-to-day operations and visibility into current network status. The optimization engine (MMO) stands out as best-in-class, providing significant value in route planning and cost efficiency. We are able to utilize the platform to execute our transportation needs quickly and efficiently. The primary area of concern is with Infios Customer Support, which quite often is inconsistent in responsiveness and depth of assistance. While not a systematic issue, it has created problems and delays when help is needed.
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Recommended Gartner Insights

  • Critical Capabilities for Transportation Management Systems
  • Magic Quadrant for Transportation Management Systems
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User Sentiment About Infios TMS
Reviewer Insights for: Infios TMS
Deciding Factors: Infios TMS Vs. Market Average
Performance of Infios TMS Across Market Features

Infios TMS Likes & Dislikes

Like

First, the Infios TMS' multi-modal optimization (MMO) capabilities enable highly effective transportation execution by intelligently balancing cost, service, and capacity across all transportation modes. This provides a strong competitive advantage in managing complex logistics networks. Second, the platform's exception-based approach allows teams to focus on the problem children - surfacing only the shipments or events that require attention. This significantly improves operational efficiency and reduces manual oversight. Finally, the system's intuitive workflow design makes it easy for even brand new users to navigate and execute their tasks. The streamlined user experience accelerates onboarding and supports consistent day-to-day execution across teams.

Like

First, the Infios TMS' multi-modal optimization (MMO) capabilities enable highly effective transportation execution by intelligently balancing cost, service, and capacity across all transportation modes. This provides a strong competitive advantage in managing complex logistics networks. Second, the platform's exception-based approach allows teams to focus on the problem children - surfacing only the shipments or events that require attention. This significantly improves operational efficiency and reduces manual oversight. Finally, the system's intuitive workflow design makes it easy for even brand new users to navigate and execute their tasks. The streamlined user experience accelerates onboarding and supports consistent day-to-day execution across teams.

Like

First, the Infios TMS' multi-modal optimization (MMO) capabilities enable highly effective transportation execution by intelligently balancing cost, service, and capacity across all transportation modes. This provides a strong competitive advantage in managing complex logistics networks. Second, the platform's exception-based approach allows teams to focus on the problem children - surfacing only the shipments or events that require attention. This significantly improves operational efficiency and reduces manual oversight. Finally, the system's intuitive workflow design makes it easy for even brand new users to navigate and execute their tasks. The streamlined user experience accelerates onboarding and supports consistent day-to-day execution across teams.

Dislike

Mercury Edge is terrible, outdated. Extremely difficult to build reports. We should not have to know coding to build a simple report.

Dislike

Mercury Edge is terrible, outdated. Extremely difficult to build reports. We should not have to know coding to build a simple report.

Dislike

Mercury Edge is terrible, outdated. Extremely difficult to build reports. We should not have to know coding to build a simple report.