Overview
Product Information on Infios TMS
What is Infios TMS?
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Overall experience with Infios TMS
“Exception-driven workflows improve efficiency but analytics and support need work”
“Slow performance and outdated Mercury Edge complicate daily tasks”
About Company
Company Description
Infios is a global provider of supply chain execution solutions with a drive to relentlessly make supply chains better—every single day. With a portfolio of adaptable solutions, we empower businesses of all sizes to simplify operations, optimize efficiency, and drive measurable impact. Infios serves more than 5,000 customers across 70 countries, delivering adaptable and innovative technologies that evolve with changing business needs. Our deep expertise and commitment to purposeful innovation help businesses turn supply chains into a competitive advantage, building resilience and shaping a more sustainable future.
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Infios TMS Reviews and Ratings
- VP, Sales50M-1B USDTransportationReview Source
Exception-driven workflows improve efficiency but analytics and support need work
Overall our experience with the Infios TMS has been very positive. The platform is stable and delivers a consistently reliable operational environment. Planning and Execution capabilities are well-designed and customizable, enabling streamlined workflows and efficient day-to-day operations and visibility into current network status. The optimization engine (MMO) stands out as best-in-class, providing significant value in route planning and cost efficiency. We are able to utilize the platform to execute our transportation needs quickly and efficiently. The primary area of concern is with Infios Customer Support, which quite often is inconsistent in responsiveness and depth of assistance. While not a systematic issue, it has created problems and delays when help is needed.



