Shipsy

Our overall experience with Shipsy's first mile booking solution has expedited our booking process by providing a user friendly interface where they can upload a sheet and book individual shipments. We are also using a smart tracking application which is improving our operational efficiency with real time updation and tracking. Sharing the overall experience with the particular solution below. 1. Smart Track: Regular updates and user friendly application. With a few clicks we can update the pickup and delivery. 2. First Mile Portal: User Friendly portal, ability to bulk book and sync with the marketplaces.

The partnership with Shipsy team has been one of the most memorable and energised ones with creative mindsets bringing advanced solutions to the table during our weekly stand ups. The SLA and committed timelines make them a key player in handling and presenting the best Logistics product as of now. Supporting us during any part of the day, timely updates, perfect tracking visibility of tickets along with real time CN updates make them stand different with Shipsy bar high.

The overall collaboration and consistency with which Shipsy team is helping their end customers to level up by providing high-class feature delivery and excellent support throughout their tenure. The handover between the team and the end users has been very smooth along with within the committed deadlines. This has made us more confident that whatever Shipsy folks across any department have promised to get it executed, it certainly means that it will be completed within the shared SLAs. This makes the Shipsy flag soar high.

I have been using Shipsy's Vehicle Routing and Scheduling module for my team's daily delivery operations, and it has significantly improved our planning process . Previously, route planning and vehicle assignment used to take hours manually, nut now the auto routing feature optimizes trips wihtin minutes ased on delivery priority, vehicle capacity, and time windows. One thing I really like is the real time visiblity and dynamic rescheduling. If there's a delay or last minute change we can quickly adust routses without impacting the entire operation. Second strong point is how well the system handles operational contraints like driver shifts, vehicle type, geo zones and SLA. It has helped me manage complex transportation operations in a much more organized way. The only challenge I faced was during the initial setup and onboarding. Configuration of business rules and master data took more time than expected, especially for first time.

The overall experience with Shipsy has been fantastic in terms of handling and addressing our queries and feature requests. The process is very clearly defined and meticulously followed by each of us within the Shipsy team to deliver the resolution and way out to our functional requirements. Along with this, the team has been very quick and super fast in helping and taking us out in any of the escalation or operations impact situations. Ai in place has helped us evolve with the product and rider app in use. Thank you so much.