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Logo of Shipsy

Shipsy

byShipsy
in
4.9
Market Presence: Transportation Management Systems, Multicarrier Parcel Management Solutions

Overview

Product Information on Shipsy

Updated 13th October 2025

What is Shipsy?

Shipsy is a logistics management software that enables businesses to automate and optimize supply chain operations, including shipment tracking, freight management, and last-mile delivery. The software allows users to monitor real-time movement of goods, manage multi-modal shipments, and analyze logistics data to improve efficiency and reduce operational costs. It provides features such as carrier integration, route planning, documentation management, and electronic proof of delivery. Shipsy addresses business challenges related to visibility, coordination, and process automation in logistics, supporting organizations in enhancing productivity across their supply chain and delivery networks.

Shipsy Pricing

Shipsy software utilizes a subscription-based pricing model, offering various plans that scale according to business requirements and selected feature sets. Pricing is typically based on factors such as the number of shipments, users, or modules accessed. Custom pricing options are available for enterprise clients, with costs subject to negotiation based on usage volume and specific integration needs.

Overall experience with Shipsy

It Associate
<50M USD, IT Services
FAVORABLE

“Flexible Platform Improves Shipment Coordination Despite Slow Performance During High Load”

5.0
Feb 9, 2026
Our experience with Shipsy has been very positive. The platform has given us complete visibility and control over our logistics operations and making processes like shipment planning, carrier allocation, and freight tracking much more efficient through its intuitive interface and strong automation features. One of the most impressive aspects of Shipsy’s real-time tracking and exception management, which has greatly enhanced our customer experience and significantly reduced the need for manual follow-ups. The onboarding process was smooth, and the support team has always been prompt, helpful and knowledgeable. While the user experience could be optimized for faster performance, the platform's overall functionality and its positive impact on our operations have been excellent. Shipsy has proven to be a flexible and scalable solution that evolves in line with our growing business needs, providing long-term value and adaptability.
product manger
50M - 250M USD, Retail
CRITICAL

“good product ”

2.0
Apr 30, 2023
we have faced multiple issues while operating this product on ground

About Company

Company Description

Updated 7th December 2023

Shipsy is a company that develops an AI-powered platform for logistic management. The organization wants to help businesses expand, decrease costs, and enhance service experiences via their comprehensive international logistic management platform. They focus on the automation of operations and intelligent 3PL management by connecting cross-border and domestic logistics using their mobility suite and platform. Shipsy's platform provides comprehensive operational visibility from the initial to the final stage. It also emphasizes operational efficiency and real-time analytics to support informed decision-making.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2015
Head office location
Gurgaon, India
Number of employees
201 - 500
Website
https://shipsy.io/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Shipsy
Reviewer Insights for: Shipsy
Deciding Factors: Shipsy Vs. Market Average
Performance of Shipsy Across Market Features

Shipsy Likes & Dislikes

Like

What I appreciate most about Shipsy is its real-time visibility and automation throughout the entire shipment lifecycle. The platform simplifies shipment tracking, proactive exception management, and route optimization, all from a single centralized dashboard. It has reduced manual tasks and enhanced coordination among the internal teams, carriers and customers. Its intuitive user interface and customizable workflow allow it to be tailored to our operational requirements and integrates smoothly with our existing ERP & WMS systems. Furthermore, Shipsy's data driven insights and reporting capabilities have enabled us to make better informed logistics decisions.

Like

roster management, analytical dashboard

Like

Shipsy product has been with full of new insights and updated functionalities as from time to time as per our raised requirements. The deployments with bug fixes and enhancements that are done in weekly meets have proven the worth for its implementation. Shipsy product and the app has been very UI friendly with easy access to multiple tabs and functionality available due to which the productivity of our work has been enhanced with multiple workaround solutions if one of functionality goes down. Amazing!! Shipsy app has been commendable where its very user friendly along with data driven capabilities. Shipsy platform has been amazing from the perspective of AI technology. The most amazing use case is data transparency and real time tracking of the consignments. It was good to work on tabs differentiating First mile, Middle mile & Last mile ops very clearly. The BI tool that is in place for data analytics is truly worth appreciating. Thank you so much team!

Dislike

While Shipsy offers strong functionality overall, there are a few areas that could be improved. The user interface, although intuitive, can sometimes feel a bit slow, especially when handling large volumes of data or switching between modules. Additionally, certain advanced customizations require support from the Shipsy team which can cause delays in implementation timelines. A more self-service configuration model would be helpful for faster adaptability. That said, the team is very responsive to feedback and actively works on product enhancements, so we're confident these areas will continue to improve.

Dislike

support from this team is very poor

Dislike

While I generally appreciate the product and services and find them useful, one area I believe could use improvement is response time. It's not a deal breaker but enhancing this would really elevate the overall experence.

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Peer Discussions

Shipsy Reviews and Ratings

4.9

(377 Ratings)

Rating Distribution

5 Star
86%
4 Star
12%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.9

Integration & Deployment

4.8

Service & Support

4.9

Product Capabilities

4.8

Filter Reviews
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Most helpful
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  • It Associate
    <50M USD
    IT Services
    Review Source

    Flexible Platform Improves Shipment Coordination Despite Slow Performance During High Load

    5.0
    Feb 9, 2026
    Our experience with Shipsy has been very positive. The platform has given us complete visibility and control over our logistics operations and making processes like shipment planning, carrier allocation, and freight tracking much more efficient through its intuitive interface and strong automation features. One of the most impressive aspects of Shipsy’s real-time tracking and exception management, which has greatly enhanced our customer experience and significantly reduced the need for manual follow-ups. The onboarding process was smooth, and the support team has always been prompt, helpful and knowledgeable. While the user experience could be optimized for faster performance, the platform's overall functionality and its positive impact on our operations have been excellent. Shipsy has proven to be a flexible and scalable solution that evolves in line with our growing business needs, providing long-term value and adaptability.
  • ASSISTANT MANAGER
    50M-1B USD
    IT Services
    Review Source

    Supportive Team And Weekly Updates Improve Shipsy Platform Functionality

    5.0
    Aug 29, 2025
    Shipsy team has been super helpful with wide opportunities for data management, the app side and various features readily integrated from time to time. Thanks a lot!! The team is very supportive and very helpful during the weekends and even on holidays. This is a commitment due to which the flag is high.
  • Senior Manager- Seller experience
    50M-1B USD
    Services (non-Government)
    Review Source

    Comprehensive Logistics Platform Offers Customisation Yet Presents a Steep Learning Curve!

    5.0
    Aug 21, 2025
    It is extremely helpful for the businesses who are looking to streamline their logistics & supply chain operations. They offer a plethora of robust functionalities in terms of shipment tracking, real time updates and seamless integrations with various logistics providers. The best part is, one can manage both forward & reverse logistics efficiently!
  • PRODUCT MANAGER
    50M-1B USD
    Travel and Hospitality
    Review Source

    Dynamic Route Adjustments Enhance Delivery Efficiency Despite Occasional Processing Delays

    5.0
    Sep 17, 2025
    Shipsy's ability to process multiple allocation parameters and dynamically adjust routes in real-time has improved our delivery efficiency by 24%, so we are really very happy with the early adoption success.
  • DATA ANALYST
    50M-1B USD
    Consumer Goods
    Review Source

    AI driven unified workflows have improved omnichannel fulfillment strategy

    5.0
    Sep 17, 2025
    Impressive on-demand platform. The system’s ability to handle both scheduled and on-demand deliveries through unified workflows has been crucial for our omnichannel fulfillment strategy. The fact that we had route optimization, driver management, and customer communication under one umbrella was a huge relief.
...
Showing Result 1-5 of 377

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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