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Overview

Product Information on Infor CloudSuite Public Sector

Updated 13th October 2025

What is Infor CloudSuite Public Sector?

Infor CloudSuite Public Sector is a software designed to support the operational needs of public sector organizations. It provides tools for financial management, budgeting, human resources, asset management, procurement, and regulatory compliance. The software offers capabilities for managing permits, licensing, citizen requests, and public safety functions. It integrates data across different departments to enable efficient workflows and improve service delivery. Infor CloudSuite Public Sector addresses the requirements for transparency, accountability, and auditable processes in government operations, helping organizations manage resources, optimize processes, and respond to community needs.

Infor CloudSuite Public Sector Pricing

Infor CloudSuite Public Sector software uses a subscription-based pricing model, typically structured per user or per organization, with costs varying based on deployment options, modules selected, and organization size. The pricing includes access to cloud-based functionalities, maintenance, support, and platform updates as part of the subscription. Detailed pricing may require direct contact for quotes specific to each organization’s requirements.

Overall experience with Infor CloudSuite Public Sector

Engineer
50M - 250M USD, Construction
FAVORABLE

“Strong cloud-based ERP platform with tailored demos and good fit for our business processes”

4.0
Mar 16, 2026
We chose Infor because their sales team convinced us during the evaluation process. Their presentation was clearly tailored to our organization and they demonstrated our specific use cases in the product demo. This level of preparation and understanding of our requirements was something we did not experience with several other vendors we evaluated. Overall, the process felt professional and focused on solving our real business problems.
Senior Business Systems Analyst
50M - 250M USD, Construction
CRITICAL

“A good asset management system but requires technical knowlewdge”

3.0
Feb 3, 2021
A good enterprise asset management software once you get used to using it, but at the beginning it is a bit difficult for someone to understand the functionality or process.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Recommended Gartner Insights

  • Market Guide for Government ERP Solutions

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Infor CloudSuite Public Sector

byInfor
in
4.0

About Company

Company Description

Updated 25th July 2024

Infor is a developer of business cloud software, with an emphasis on specific industries such as industrial manufacturing, distribution, healthcare, food & beverage, automotive, aerospace & defense, hospitality, and high tech. It aims to provides complete software solutions tailored to these industries, focusing on sustainable operational advantages, faster value realization and security. Infor produces enterprise applications and services designed to meet critical business needs. It also boasts a sizeable workforce and a customer base that extends to over 60,000 organizations across more than 175 countries.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2002
Head office location
New York, United States
Number of employees
10001+
Website
https://www.infor.com/

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Reviewer Insights for: Infor CloudSuite Public Sector
Performance of Infor CloudSuite Public Sector Across Market Features

Infor CloudSuite Public Sector Likes & Dislikes

Like

What I like most is that the solution is fully hosted in AWS and can be consumed as a SaaS product. This significantly reduces infrastructure and maintenance effort on our side. We plan to use the platform for our finance processes, inventory and supply management, and especially the CPQ module to build a configurator for our houses. The flexibility of the system and the cloud-native approach were key factors for us. Also the time needed to solve support cases is so much lower if you use a SaaS Product compared to normal on-prem.

Like

The fact that I can integrate it with my huge database and retrieve the needed information is worth it - the ability for the software to manage huge volume of data and generate required information.

Like

manufacturer support and partners are very good. Stability of the platform.

Dislike

Some parts of the platform can feel complex at first and require time to fully understand. As with many enterprise systems, configuration and customization may require experienced implementation partners to achieve the best results. But we are heavely dependend on our consultants as the plattform is very complex.

Dislike

It is quite difficult to understand the designing (custom grids) at the beginning. If you are not a technical person, you might end up hiring one because it will require some scripting.

Dislike

Infor require several servers. You can consolidate servers but still you will have at least 4 servers. Reporting module could be improved.

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Peer Discussions

Infor CloudSuite Public Sector Reviews and Ratings

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Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Engineer
    50M-1B USD
    Construction
    Review Source

    Strong cloud-based ERP platform with tailored demos and good fit for our business processes

    4.0
    Mar 16, 2026
    We chose Infor because their sales team convinced us during the evaluation process. Their presentation was clearly tailored to our organization and they demonstrated our specific use cases in the product demo. This level of preparation and understanding of our requirements was something we did not experience with several other vendors we evaluated. Overall, the process felt professional and focused on solving our real business problems.
  • Senior Business Systems Analyst
    50M-1B USD
    Construction
    Review Source

    A good asset management system but requires technical knowlewdge

    3.0
    Feb 3, 2021
    A good enterprise asset management software once you get used to using it, but at the beginning it is a bit difficult for someone to understand the functionality or process.
  • IT Infrastructure Manager
    50M-1B USD
    Miscellaneous
    Review Source

    Very robust platform to assets managements with good support

    4.0
    Jan 24, 2021
    Experience with Infor is excellent. Very robust platform, with good support and partners. the performance is good, easy to use and you can do customizations.
  • Chief Transportation Applications
    Gov't/PS/Ed
    Transportation
    Review Source

    Partnered with Infor to create a more user friendly product.

    5.0
    Jun 18, 2019
    Infor Partnered with us to tailor mobile and other functions to work in our complex environment. They have been very responsive to our request.
  • Planner
    <50M USD
    Government
    Review Source

    EAM is a great solution for maintenance needs plus it can solve more problems out of scope

    4.0
    Jun 17, 2018
    support had been great. when uogrades cause problems vecause they changed things, it is our own problem to get it fixed as it is the way the program was designed. very frustratung. need more understanding
Showing Result 1-5 of 5

4.0

(5 Ratings)

Rating Distribution

5 Star
20%
4 Star
60%
3 Star
20%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.8

Integration & Deployment

4.0

Service & Support

4.4

Product Capabilities

4.6