We are more than satisfied with our decision. it helped us improve our overall service and client satisfaction. it is a very user friendly platform.

Some products are good, in terms of supports and solving bugs I would say they are average the resolution time they take for the fixes is that they take a long time. If you ask me the support, the deliverable time is not so perfect. They have a lot to improve with how to support customers and keep up with the time they promise to provide a fix or a resolution.