• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Lecom Platform
Logo of Lecom Platform

Lecom Platform

byLecom
in
4.3

Overview

Product Information on Lecom Platform

Updated 12th January 2026

What is Lecom Platform?

Lecom Platform is a software designed to optimize business processes by providing tools for workflow automation, document management, and process analysis. The software enables users to model and monitor workflows, facilitating the standardization and improvement of routine activities across departments. By integrating with existing enterprise systems, it supports data exchange and centralization of information. Lecom Platform addresses operational inefficiencies by automating repetitive tasks and providing dashboards for tracking performance metrics. The software aims to support compliance requirements through customizable approval flows and audit trails, helping organizations reduce manual errors and enhance decision-making through structured process management.

Lecom Platform Pricing

Lecom Platform software uses a modular pricing model based on user licenses and feature sets, with costs varying according to the number of users, deployed modules, and implementation needs. This software may also offer additional charges for support, customization, and integration services according to specific client requirements. Free trials and package tiers are available but details often require direct inquiry for precise quotation.

Overall experience with Lecom Platform

Software Developer
500M - 1B USD, Services (non-Government)
FAVORABLE

“Ease of use and communication stand out, but search and redirection fall short.”

4.0
Nov 3, 2025
The platform perfectly meets the company's needs. It delivers on its promise as a BPMS platform. Since its implementation, the company has become much more organized and efficient in its processes.
Automated Translation from Portuguese
Analista De Tecnologia
<50M USD, Banking
CRITICAL

“Powerful tool for BPM, but requires conscious use and proper training.”

3.0
Oct 22, 2025
The Lecom BPM solution helped improve communication between departments, organizing previously disparate tasks and activities, bringing significant business benefits and streamlining various processes. However, some modelers misused the tool. They believed they could fit everything in any format, and with their individual perception, they often forgot it was a BPM tool and shouldn't have been used for any task.
Automated Translation from Portuguese

About Company

Company Description

Updated 2nd September 2025

Lecom is a Brazilian software manufacturer specialized in intelligent processes that combine automation, data, and intelligence to transform complex operations into simple, efficient, and connected workflows. Its platform integrates BPM, RPA, AI, and low-code/no-code, enabling companies across different industries to automate processes with flexibility, governance, and security, while giving business areas autonomy to design and evolve workflows and accelerating innovation. More than just reducing costs or eliminating manual tasks, Lecom drives digital transformation with purpose: freeing up quality time, supporting data-driven decisions, and building more agile and scalable operations. Hundreds of organizations already trust Lecom to advance their hyperautomation journeys, enhance customer experience, and strengthen competitiveness.

Company Details

Updated 2nd September 2025
Company type
Public
Year Founded
1995
Head office location
São Paulo, Brazil
Number of employees
51 - 200
Website
http://www.lecom.com.br

Do You Manage Peer Insights at Lecom?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Lecom Platform Alternatives

Logo of Pipefy
1. Pipefy
4.6
(190 Ratings)
Logo of Bizagi
2. Bizagi
4.4
(121 Ratings)
Logo of Appian Platform
3. Appian Platform
4.4
(97 Ratings)
View All Alternatives

Peer Discussions

Lecom Platform Reviews and Ratings

4.3

(13 Ratings)

Rating Distribution

5 Star
46%
4 Star
38%
3 Star
15%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.3

Service & Support

4.2

Product Capabilities

4.2

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Software Developer
    50M-1B USD
    Services (non-Government)
    Review Source

    Ease of use and communication stand out, but search and redirection fall short.

    4.0
    Nov 3, 2025
    The platform perfectly meets the company's needs. It delivers on its promise as a BPMS platform. Since its implementation, the company has become much more organized and efficient in its processes.
    Automated Translation from Portuguese
  • Analista De Tecnologia
    <50M USD
    Banking
    Review Source

    Powerful tool for BPM, but requires conscious use and proper training.

    3.0
    Oct 22, 2025
    The Lecom BPM solution helped improve communication between departments, organizing previously disparate tasks and activities, bringing significant business benefits and streamlining various processes. However, some modelers misused the tool. They believed they could fit everything in any format, and with their individual perception, they often forgot it was a BPM tool and shouldn't have been used for any task.
    Automated Translation from Portuguese
  • IT Associate
    Gov't/PS/Ed
    Education
    Review Source

    Flexibility and Integration Highlight the Lecom Platform in Process Automation

    5.0
    Oct 31, 2025
    Overall, my experience with Lecom is very positive. The platform offers flexibility in process modeling and good integration between areas, facilitating automation and control of corporate workflows. Support is accessible and the team demonstrates availability for assistance, although some technical upgrades may take longer to implement.
    Automated Translation from Portuguese
  • MANAGER, IT SECURITY AND RISK MANAGEMENT
    1B-10B USD
    Banking
    Review Source

    Highly customizable product with qualified support.

    5.0
    Nov 4, 2025
    Engaged team, professionals always available, and a highly customizable product.
    Automated Translation from Portuguese
  • IT Associate
    50M-1B USD
    Energy and Utilities
    Review Source

    Lecom platform is popular for its scalability but depends on partners for integrations

    4.0
    Oct 21, 2025
    The lecom platform was the most suitable for implementing a project due to its high customization, scalability, flexibility, and adaptation characteristics to meet the company's business rules, with security, transparency, and intuitiveness.
    Automated Translation from Portuguese
Showing Result 1-5 of 13

Recommended Gartner Insights

  • Critical Capabilities for BPM-Platform-Based Case Management Frameworks
  • Magic Quadrant for BPM-Platform-Based Case Management Frameworks
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Reviewer Insights for: Lecom Platform
Performance of Lecom Platform Across Market Features

Lecom Platform Likes & Dislikes

Like

Ease of use for the end user. Ease of process development. Ease of communication with the Lecom technical team for problem resolution.

Automated Translation from Portuguese
Like

Easy to use, its environment is intuitive, allowing you to create assertive forms, rules, and flows.

Automated Translation from Portuguese
Like

1 - Flexibility in intuitive BPMN process modeling 2 - User-friendly interface 3 - Integration between areas and systems

Automated Translation from Portuguese
Dislike

Slowness in the Lecom search module. There is no native option to search grids within the form, requiring users to navigate through pages to identify a specific item. There is no native product option for redirecting multiple processes. For example: A user leaves the company/goes on vacation and all processes that were stopped with them need to be redirected to another person.

Automated Translation from Portuguese
Dislike

Its strength was the greatest weakness in the model we saw. Because it was very intuitive, it allowed for things beyond BPM notation, which was misused. The registration module hindered internal activities, failing to support internal activities because it was somewhat time-consuming and didn't perform mass updates, leading to rework. Activities were stuck without a purpose, and today we have countless processes without a purpose.

Automated Translation from Portuguese
Dislike

1 - Limitations in native reports and dashboards 2 - Automations within the system require team support

Automated Translation from Portuguese