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Appian Platform

byAppian
in
4.4
2025
Market Presence: Enterprise Low-Code Application Platforms, Business Process Automation Tools

Overview

Product Information on Appian Platform

Updated 23rd January 2024

What is Appian Platform?

Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.

Appian Platform Pricing

Appian Platform Product Images

Appian Process Model
Appian Process Model

Overall experience with Appian Platform

MANAGER, STRATEGY
50M - 250M USD, Media
FAVORABLE

“Appian - a Powerful Low-Code Platform Driving Enterprise Agility and Process Automation ”

5.0
Aug 21, 2025
Our overall experience with the Appian Platform has been truly exceptional and here are a few aspects we like: 1. This platform allows us to design and deploy enterprise-grade applications with minimal coding effort, which is important for both speed to market and process efficiency! 2. We appreciate the reliability, scalability and integration capabilities; 3. With the initial training investment required, we were able to fully leverage the advanced features of the platform and make sure we got significant value delivered across the whole organization.
TECHNOLOGY STRATEGY
10B - 30B USD, Transportation
CRITICAL

“decent automation platform with some usability issues”

3.0
Sep 4, 2025
appian helps automate workflows but can feel clunky and less intuitive than expected.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Enterprise Low-Code Application Platforms

About Company

Company Description

Updated 10th November 2023

Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1999
Head office location
McLean, United States
Number of employees
1001 - 5000
Website
https://www.appian.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Appian Platform
Reviewer Insights for: Appian Platform
Deciding Factors: Appian Platform Vs. Market Average
Performance of Appian Platform Across Market Features

Appian Platform Likes & Dislikes

Like

My team likes the intuitive design of the UX, as well as the dashboards and reporting tools. BPM features are outstanding, allowing us to manage complex workflows and increase operational efficiency! Other important aspects worth mentioning: low-code development speed that accelerates our digital projects; seamless connectivity to our environment (CRM and databases); and scalability at enterprise level.

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Like

low-code development speeds up simple app building, built-in workflow automation, and integration options for external systems.

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Like

The Drag-and-Drop Process Modeler: The visual process modeler allows us to design complex workflows without extensive coding, thus making it accessible for business users to create and modify processes quickly Nice Integration Capabilities: Appians ability to integrate with lot of third-party systems is very helpful Native Mobile App Support: The platforms native mobile support helps in the creation of responsive applications that work across devices without requiring specialized mobile expertise.

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Dislike

1. We don't like the customization limitations: for example, certain UI and reporting elements could benefit from more flexibility for specific business needs 2. The platform is powerful, but licensing can feel expensive for smaller-scale deployments; 3. Very complex dashboards can lead to slight performance slowdowns

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Dislike

performance can be slow at times, the user interface is not always intuitive, and customization options can be limited without coding.

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Dislike

Steep Learning Curve: Despite being low-code, Appians extensive feature set can overwhelm new users, requiring significant training to achieve proficiency.

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Peer Discussions

Appian Platform Reviews and Ratings

4.4

(821 Ratings)

Rating Distribution

5 Star
55%
4 Star
40%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Delivery & Execution

5.0

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.5

Last 12 Months
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  • MANAGER, STRATEGY
    50M-1B USD
    Media
    Review Source

    Appian - a Powerful Low-Code Platform Driving Enterprise Agility and Process Automation

    5.0
    Aug 21, 2025
    Our overall experience with the Appian Platform has been truly exceptional and here are a few aspects we like: 1. This platform allows us to design and deploy enterprise-grade applications with minimal coding effort, which is important for both speed to market and process efficiency! 2. We appreciate the reliability, scalability and integration capabilities; 3. With the initial training investment required, we were able to fully leverage the advanced features of the platform and make sure we got significant value delivered across the whole organization.
  • AI Developer
    <50M USD
    IT Services
    Review Source

    Appian Platform Speeds Development but Features Steep Learning Curve and UI Limitations

    4.0
    Jul 16, 2025
    My experience with the Appian Platform has been largely positive, it offers a powerful low-code environment that accelerates application development and process automation. It’s a game-changer for organizations looking to streamline workflows and integrate systems, but it comes with a steep learning curve and some UI limitations that can frustrate users. The platform is good in enabling rapid development and collaboration, but its cost and occasional need for coding expertise can be drawbacks for smaller teams or non-technical users.
  • DATA AND ANALYTICS MANAGER
    50M-1B USD
    Software
    Review Source

    Appian Enables Rapid Workflow Design but Advanced Uses Increase Complexity

    5.0
    Nov 17, 2025
    Overall my experience with Appian is positive. It's a powerful low-code automation platform that lets teams design and deploy enterprise workflows quickly with strong integration capabilities and a solid, reliable runtime.
  • MANAGER, STRATEGY
    50M-1B USD
    Media
    Review Source

    Powerful, Fast, Intuitive, with AI-infused Automations That Accelerates Every Workflow

    5.0
    Jul 28, 2025
    Using the latest 25.2 release has been an outstanding experience in terms of speed, AI-driven insights and seamless automation. I can use AI right into everyday processes (AI Document Centre, smart search, agent studio). All features are intuitive and easy to learn/use. Now, I can turn bold ideas into secure, enterprise-grade solutions faster than with any other platform I've used before. My only hesitation was the pricing (licensing and add-on fees) but with careful planning this concern was secondary.
  • SUPERVISOR DE OPERACIONES
    50M-1B USD
    Telecommunication
    Review Source

    Integración eficaz de datos empresariales destaca frente a desafíos técnicos documentales

    4.0
    Aug 18, 2025
    La experiencia es positiva en gerenal. El producto ofrece buen nivel de analisis de procesos y es confiable en el manejo de grandes volumenes de datos. Lo que mas ha funcionado es la claridad en la visualizacion de cuellos de botella y la integracion con sistemas de erp.
...
Showing Result 1-5 of 927

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