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Overview

Product Information on UiPath Platform

Updated 5th May 2026

What is UiPath Platform?

UiPath is the Agentic Business Orchestration platform: a single enterprise control plane that coordinates end-to-end processes across AI agents, robots, people, documents, and applications. Unlike point automation tools that execute isolated tasks, UiPath manages the full process lifecycle: maintaining state across long-running workflows, handling dynamic cases with built-in exception management, and orchestrating multiple agents, regardless of where they were built, under a unified governance layer. This is what turns AI potential into reliable, measurable business execution. UiPath delivers this through a unified low-code/pro-code builder environment with natively integrated document understanding, enterprise-grade testing, and unmatched deployment flexibility across cloud and on-premises, so enterprises can scale agentic automation with the speed, safety, and control that production demands.

UiPath Platform Pricing

Overall experience with UiPath Platform

Data and Analytics Manager
10B - 30B USD, Manufacturing
FAVORABLE

“Early RPA Implementation : Operational Gains and Licensing Challenges Observed”

5.0
Apr 20, 2026
I am a Senior Manager in the Digital Transformation division at my org and we have been working with UiPath for a few weeks as part of our early RPA footprint. Our initial scope is narrow but high-value: automating vendor invoice processing and SAP data entry, both of which are rules-heavy, high-volume workflows tightly coupled to SAP and our AP operations. Even at this early stage, with only a handful of bots in production, the platform has held up well under real workload conditions. From a development standpoint, UiPath Studio's workflow model (sequences, flowcharts, and state machines) has been a good fit for the branching logic in our invoice workflows, where header/line-item validation, PO matching, and exception routing need to coexist cleanly. Reusable libraries and the package/dependency model have let us standardize common components (SAP login, credential retrieval from Orchestrator assets, logging wrappers, retry-scope patterns) early, which should pay off as we scale. The SAP automation activities have been a particular strength: the dedicated SAP activities expose transaction-level controls that are more stable than generic UI automation, which has materially reduced selector fragility on SAP screens. Orchestrator has delivered the control-plane capabilities we expected from an enterprise RPA tool. Queues with SLA/priority handling, triggers, asset management for environment-specific configuration, and role-based access control line up well with our governance and audit requirements as a public-sector enterprise. Document Understanding has performed reasonably well on our invoice set, and combining the pre-trained invoice model with a validation station workflow for low-confidence extractions has given us an acceptable straight-through processing rate for structured invoices. On the less favorable side, licensing cost is a real planning constraint when sizing for enterprise-scale rollout. Version upgrades across Studio, activity packages, and Orchestrator require disciplined environment management. Debugging complex, multi-application workflows with dynamic selectors and transient exceptions has a steeper learning curve than the low-code positioning suggests. Even with a small production footprint, targeted processes have already reduced my team's manual effort by roughly 25-30%, and I expect that to grow significantly as we industrialize the pipeline and stand up a proper CoE. Overall, UiPath has been a capable foundation for our RPA journey, and my recommendation is to invest upfront in reusable frameworks, selector and exception-handling standards, Orchestrator governance, and disciplined license forecasting. Excellent to be precise.
IT Associate
3B - 10B USD, Healthcare and Biotech
CRITICAL

“Great Support and Beginner Friendly Interface But Recent Enhancements Create Challenges”

3.0
Apr 14, 2026
it is a decent experience, while it lacks in providing certain features that would be helpful to do my job in a better way but its not that bad Afterall. The support team is great and helps with everything that i request.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Robotic Process Automation

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
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UiPath Platform

byUiPath
in
4.5
2026
Market Presence: Robotic Process Automation, Business Orchestration and Automation Technologies

About Company

Company Description

Updated 7th December 2023

UiPath is a global entity whose focus lies in utilizing the transformative capabilities of AI and automation to unleash the limitless potential of individuals and facilitate human progress. Currently, the company is expanding its horizons beyond Robotic Process Automation, offering a highly effective and user-friendly AI-Powered Business Automation Platform. It is driven to bring together the leading minds to bring forth the next big leap in AI-powered automation. The company, based in New York City, operates developmental centers scattered throughout the United States, Romania, India, and Japan.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2005
Head office location
New York, United States
Number of employees
1001 - 5000
Website
http://www.uipath.com

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User Sentiment About UiPath Platform
Reviewer Insights for: UiPath Platform
Performance of UiPath Platform Across Market Features

UiPath Platform Likes & Dislikes

Like

1) Native SAP integration via dedicated SAP automation activities: transaction-level controls have proven materially more stable than generic UI automation on our SAP screens, which is critical for a steel manufacturing enterprise running on SAP. 2) UiPath Studio developer experience: the visual workflow model (sequences, flowcharts, state machines), comprehensive activity library, reusable libraries, and the package/dependency model make it straightforward to standardize common components and move from concept to working automation quickly, even with a small team. 3) Orchestrator as an enterprise control plane: queue management with SLA/priority handling, time- and queue-based triggers, asset management for environment-specific configuration, centralized logging, and role-based access control align well with our governance and audit requirements as a public-sector enterprise. 4) Document Understanding for invoice processing: the pre-trained invoice model combined with a validation station workflow for low-confidence extractions has delivered a solid straight-through processing rate on structured and semi-structured vendor invoices, with a clear retraining path for vendor-specific templates. 5) End-to-end platform breadth: having development (Studio), orchestration (Orchestrator), document AI (Document Understanding), and attended/unattended execution under one stack simplifies vendor management and architecture decisions for a large enterprise program. Liked everything!

Like

ease of use, the fact that it is low-code, and the learning curve is not at all steep, the software is very intuitive and easy to grasp. beginner friendly.

Like

What I like most about UiPath is its ability to simplify and accelerate automation development through an intuitive and well-structured environment. The platform offers a rich library of pre-built activities, connectors, and templates that significantly reduce development time and allow us to focus on solving business challenges rather than building everything from scratch. I also value its strong orchestration and monitoring capabilities. UiPath Orchestrator provides full visibility of our automation ecosystem, making it easy to schedule, manage, and scale robots as our needs grow. This has been essential for maintaining reliability and operational continuity to automated processes. Additionally, the constant evolution of the platform, especially with AI-powered features, document understanding, and improved integrations, has enabled us to expand use cases and deliver more impactful automation initiatives across the organization.

Dislike

Licensing Cost

Dislike

1. its releases lot of products every year but i am not sure of the useability of everything, ex: Automation Ops, Automation Hub 2. I don't like the fact that they don't market themselves efficiently. And the utilization is very low 3. Some of the new enhancements that have happened are making things difficult for me. Ex: Migration of monitoring of bots to someplace else like UiPath Insights.

Dislike

Some of its components, especially those related to advanced automation, AI features and document understanding, still require considerable configuration effort and can feel complex for new or non-technical users. While the platform is useful, achieving optimal performance sometimes involves navigating multiple tools, packages, or dependencies that are not always straightforward.

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Peer Discussions

What Your Peers Are Saying About UiPath Platform

Director of IT
Any Automation CoE's that centralized enterprise RPA (ex: UiPath or AA) and low-Code automation (ex: MS Power Automate)  platforms as part of their organizations?  What were the primary drivers for organizing this way?  Benefits?
Program Director, Intelligent Automation + Entrepreneur
I have tried to decentralize RPA, but it's really difficult since to build them you need a software development background, it takes a month of training, and you need to be continuously building to keep one's skillset honed. RDA on the other hand is great to democratize.
See Full Discussion
22 Sep 20252.7k Views3 Comments
CIO
We have ServiceNow as a platform and I need to automate our Joiners, Movers and Leavers process. ServiceNow are trying to push their HR module which is overkill for what I need. We have also implemented some RPA with UiPath which seems to be going well. Has anyone been able to successfully automate JML? Is so, would you mind sharing any tips?
VP of IT
I would recommend RPA long term due to it's major reliance on the GUI. In theory you can MVP with RPA for a period of time until you have a more elegant solution leveraging for example an Azure pipeline that can trigger some of the actions needed on AD and other systems.
See Full Discussion
13 Nov 20232.8k Views2 Comments

UiPath Platform Reviews and Ratings

4.5

(2784 Ratings)

Rating Distribution

5 Star
58%
4 Star
39%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Planning & Transition

3.5

Delivery & Execution

4.0

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Data and Analytics Manager
    10B+ USD
    Manufacturing
    Review Source

    Early RPA Implementation : Operational Gains and Licensing Challenges Observed

    5.0
    Apr 20, 2026
    I am a Senior Manager in the Digital Transformation division at my org and we have been working with UiPath for a few weeks as part of our early RPA footprint. Our initial scope is narrow but high-value: automating vendor invoice processing and SAP data entry, both of which are rules-heavy, high-volume workflows tightly coupled to SAP and our AP operations. Even at this early stage, with only a handful of bots in production, the platform has held up well under real workload conditions. From a development standpoint, UiPath Studio's workflow model (sequences, flowcharts, and state machines) has been a good fit for the branching logic in our invoice workflows, where header/line-item validation, PO matching, and exception routing need to coexist cleanly. Reusable libraries and the package/dependency model have let us standardize common components (SAP login, credential retrieval from Orchestrator assets, logging wrappers, retry-scope patterns) early, which should pay off as we scale. The SAP automation activities have been a particular strength: the dedicated SAP activities expose transaction-level controls that are more stable than generic UI automation, which has materially reduced selector fragility on SAP screens. Orchestrator has delivered the control-plane capabilities we expected from an enterprise RPA tool. Queues with SLA/priority handling, triggers, asset management for environment-specific configuration, and role-based access control line up well with our governance and audit requirements as a public-sector enterprise. Document Understanding has performed reasonably well on our invoice set, and combining the pre-trained invoice model with a validation station workflow for low-confidence extractions has given us an acceptable straight-through processing rate for structured invoices. On the less favorable side, licensing cost is a real planning constraint when sizing for enterprise-scale rollout. Version upgrades across Studio, activity packages, and Orchestrator require disciplined environment management. Debugging complex, multi-application workflows with dynamic selectors and transient exceptions has a steeper learning curve than the low-code positioning suggests. Even with a small production footprint, targeted processes have already reduced my team's manual effort by roughly 25-30%, and I expect that to grow significantly as we industrialize the pipeline and stand up a proper CoE. Overall, UiPath has been a capable foundation for our RPA journey, and my recommendation is to invest upfront in reusable frameworks, selector and exception-handling standards, Orchestrator governance, and disciplined license forecasting. Excellent to be precise.
  • Data and Analytics Manager
    1B-10B USD
    Insurance (except health)
    Review Source

    UiPath Streamlines Automation With Intuitive Tools but Advanced Features Remain Complex

    5.0
    Feb 3, 2026
    My overall experience with UiPath has been very positive. The platform has proven to be robust, intuitive, and higlhly adaptable to the automation needs we manage at our org. Its user-friendly interface, combined with a wide ser of pre-built activities and strong integration capabilities, has allowed us to streamline processes efficiently and reduce manual workloads across different areas.
  • Engineer
    50M-1B USD
    Insurance (except health)
    Review Source

    Assessing UiPath Integration with Legacy Systems, AI, and Business Process Governance

    4.0
    Apr 6, 2026
    I have been using UiPath's RPA solutions for more than 7 years in our team and previous organization and I have automated various business processes spanning across multiple business teams like finance, security, operations and Audit teams this involves long running processes where human intervention is required. In recent years, we have started using Document Understanding and Gen AI activities for large and scanned document processing and summarization. I have also explored UiPath Apps for Business Users hand-offs and ad-hoc triggers which increased the accessibility and efficiency of the process with minimum delays in processing. We have leveraged the action center for validation tasks which allows the business users to make decisions on critical scenarios in data extraction from scanned documents and processing high-cost transactions. We are currently exploring the implementation of semi and fully autonomous processes using Agents, exposing existing RPA workflows as tools to LLMs, and adding context of business process and escalation whenever needed. For governance and auditing purposes, we have assigned the PII policy to Automation Ops to enable In-Flight Masking of sensitive data for all Gen AI interactions. We have built strong CI/CD processes using Orchestrator APIs, which enforces mandatory peer-review and checks before deploying the workflows in Production.
  • Software Development Manager
    1B-10B USD
    Software
    Review Source

    UiPath Helps Scale Enterprise Automation with Strong Orchestration and Reliability.

    5.0
    Apr 14, 2026
    Our overall experience with UiPath has been very positive. The platform is intuitive, easy to adopt, and well suited for enterprise automation initiatives. We use it across attended and unattended automation scenarios, orchestration, and testing, and it has helped us improve operational accuracy and reduce turnaround time significantly.
  • IT Manager
    10B+ USD
    Media
    Review Source

    Driving Smarter Automation with UiPath's Next-Gen Agentic Capabilities

    5.0
    Mar 20, 2026
    I have had a really good experience working with UiPath's Agentic Autmation so far. It feels like a big step up from traditional RPA, especially with how it handles decision-making and dynamic workflow. I like how it brings AI and automation together, that makes it easier to build business specific solutions that require not only rule based but also dependable on situations. This brings not only task automation but end to end process automation.
...
Showing Result 1-5 of 3093

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