Review Summary
See a synthesized overview of the key takeaways from verified reviews of UiPath Platform.
Overview
Product Information on UiPath Platform
Updated 5th May 2026
What is UiPath Platform?
UiPath Platform Pricing
Overall experience with UiPath Platform
Data and Analytics Manager
10B - 30B USD, ManufacturingFAVORABLE
“Early RPA Implementation : Operational Gains and Licensing Challenges Observed”
I am a Senior Manager in the Digital Transformation division at my org and we have been working with UiPath for a few weeks as part of our early RPA footprint. Our initial scope is narrow but high-value: automating vendor invoice processing and SAP data entry, both of which are rules-heavy, high-volume workflows tightly coupled to SAP and our AP operations. Even at this early stage, with only a handful of bots in production, the platform has held up well under real workload conditions.
From a development standpoint, UiPath Studio's workflow model (sequences, flowcharts, and state machines) has been a good fit for the branching logic in our invoice workflows, where header/line-item validation, PO matching, and exception routing need to coexist cleanly. Reusable libraries and the package/dependency model have let us standardize common components (SAP login, credential retrieval from Orchestrator assets, logging wrappers, retry-scope patterns) early, which should pay off as we scale. The SAP automation activities have been a particular strength: the dedicated SAP activities expose transaction-level controls that are more stable than generic UI automation, which has materially reduced selector fragility on SAP screens.
Orchestrator has delivered the control-plane capabilities we expected from an enterprise RPA tool. Queues with SLA/priority handling, triggers, asset management for environment-specific configuration, and role-based access control line up well with our governance and audit requirements as a public-sector enterprise. Document Understanding has performed reasonably well on our invoice set, and combining the pre-trained invoice model with a validation station workflow for low-confidence extractions has given us an acceptable straight-through processing rate for structured invoices.
On the less favorable side, licensing cost is a real planning constraint when sizing for enterprise-scale rollout. Version upgrades across Studio, activity packages, and Orchestrator require disciplined environment management. Debugging complex, multi-application workflows with dynamic selectors and transient exceptions has a steeper learning curve than the low-code positioning suggests.
Even with a small production footprint, targeted processes have already reduced my team's manual effort by roughly 25-30%, and I expect that to grow significantly as we industrialize the pipeline and stand up a proper CoE. Overall, UiPath has been a capable foundation for our RPA journey, and my recommendation is to invest upfront in reusable frameworks, selector and exception-handling standards, Orchestrator governance, and disciplined license forecasting.
Excellent to be precise.
IT Associate
3B - 10B USD, Healthcare and BiotechCRITICAL
“Great Support and Beginner Friendly Interface But Recent Enhancements Create Challenges”
it is a decent experience, while it lacks in providing certain features that would be helpful to do my job in a better way but its not that bad Afterall. The support team is great and helps with everything that i request.
Badges
Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
Robotic Process Automation
About Company
Company Description
UiPath is a global entity whose focus lies in utilizing the transformative capabilities of AI and automation to unleash the limitless potential of individuals and facilitate human progress. Currently, the company is expanding its horizons beyond Robotic Process Automation, offering a highly effective and user-friendly AI-Powered Business Automation Platform. It is driven to bring together the leading minds to bring forth the next big leap in AI-powered automation. The company, based in New York City, operates developmental centers scattered throughout the United States, Romania, India, and Japan.
Company Details
Company type
Public
Year Founded
2005
Head office location
New York, United States
Number of employees
1001 - 5000
Website
Do You Manage Peer Insights at UiPath?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top UiPath Platform Alternatives
Peer Discussions
What Your Peers Are Saying About UiPath Platform
Director of IT
Any Automation CoE's that centralized enterprise RPA (ex: UiPath or AA) and low-Code automation (ex: MS Power Automate) platforms as part of their organizations? What were the primary drivers for organizing this way? Benefits?Program Director, Intelligent Automation + Entrepreneur
See Full DiscussionI have tried to decentralize RPA, but it's really difficult since to build them you need a software development background, it takes a month of training, and you need to be continuously building to keep one's skillset honed. RDA on the other hand is great to democratize.
CIO
We have ServiceNow as a platform and I need to automate our Joiners, Movers and Leavers process. ServiceNow are trying to push their HR module which is overkill for what I need. We have also implemented some RPA with UiPath which seems to be going well. Has anyone been able to successfully automate JML? Is so, would you mind sharing any tips?VP of IT
See Full DiscussionI would recommend RPA long term due to it's major reliance on the GUI. In theory you can MVP with RPA for a period of time until you have a more elegant solution leveraging for example an Azure pipeline that can trigger some of the actions needed on AD and other systems.
UiPath Platform Reviews and Ratings
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
- Data and Analytics Manager10B+ USDManufacturingReview Source
Early RPA Implementation : Operational Gains and Licensing Challenges Observed
I am a Senior Manager in the Digital Transformation division at my org and we have been working with UiPath for a few weeks as part of our early RPA footprint. Our initial scope is narrow but high-value: automating vendor invoice processing and SAP data entry, both of which are rules-heavy, high-volume workflows tightly coupled to SAP and our AP operations. Even at this early stage, with only a handful of bots in production, the platform has held up well under real workload conditions. From a development standpoint, UiPath Studio's workflow model (sequences, flowcharts, and state machines) has been a good fit for the branching logic in our invoice workflows, where header/line-item validation, PO matching, and exception routing need to coexist cleanly. Reusable libraries and the package/dependency model have let us standardize common components (SAP login, credential retrieval from Orchestrator assets, logging wrappers, retry-scope patterns) early, which should pay off as we scale. The SAP automation activities have been a particular strength: the dedicated SAP activities expose transaction-level controls that are more stable than generic UI automation, which has materially reduced selector fragility on SAP screens. Orchestrator has delivered the control-plane capabilities we expected from an enterprise RPA tool. Queues with SLA/priority handling, triggers, asset management for environment-specific configuration, and role-based access control line up well with our governance and audit requirements as a public-sector enterprise. Document Understanding has performed reasonably well on our invoice set, and combining the pre-trained invoice model with a validation station workflow for low-confidence extractions has given us an acceptable straight-through processing rate for structured invoices. On the less favorable side, licensing cost is a real planning constraint when sizing for enterprise-scale rollout. Version upgrades across Studio, activity packages, and Orchestrator require disciplined environment management. Debugging complex, multi-application workflows with dynamic selectors and transient exceptions has a steeper learning curve than the low-code positioning suggests. Even with a small production footprint, targeted processes have already reduced my team's manual effort by roughly 25-30%, and I expect that to grow significantly as we industrialize the pipeline and stand up a proper CoE. Overall, UiPath has been a capable foundation for our RPA journey, and my recommendation is to invest upfront in reusable frameworks, selector and exception-handling standards, Orchestrator governance, and disciplined license forecasting. Excellent to be precise. - Data and Analytics Manager1B-10B USDInsurance (except health)Review Source
UiPath Streamlines Automation With Intuitive Tools but Advanced Features Remain Complex
My overall experience with UiPath has been very positive. The platform has proven to be robust, intuitive, and higlhly adaptable to the automation needs we manage at our org. Its user-friendly interface, combined with a wide ser of pre-built activities and strong integration capabilities, has allowed us to streamline processes efficiently and reduce manual workloads across different areas. - Engineer50M-1B USDInsurance (except health)Review Source
Assessing UiPath Integration with Legacy Systems, AI, and Business Process Governance
I have been using UiPath's RPA solutions for more than 7 years in our team and previous organization and I have automated various business processes spanning across multiple business teams like finance, security, operations and Audit teams this involves long running processes where human intervention is required. In recent years, we have started using Document Understanding and Gen AI activities for large and scanned document processing and summarization. I have also explored UiPath Apps for Business Users hand-offs and ad-hoc triggers which increased the accessibility and efficiency of the process with minimum delays in processing. We have leveraged the action center for validation tasks which allows the business users to make decisions on critical scenarios in data extraction from scanned documents and processing high-cost transactions. We are currently exploring the implementation of semi and fully autonomous processes using Agents, exposing existing RPA workflows as tools to LLMs, and adding context of business process and escalation whenever needed. For governance and auditing purposes, we have assigned the PII policy to Automation Ops to enable In-Flight Masking of sensitive data for all Gen AI interactions. We have built strong CI/CD processes using Orchestrator APIs, which enforces mandatory peer-review and checks before deploying the workflows in Production. - Software Development Manager1B-10B USDSoftwareReview Source
UiPath Helps Scale Enterprise Automation with Strong Orchestration and Reliability.
Our overall experience with UiPath has been very positive. The platform is intuitive, easy to adopt, and well suited for enterprise automation initiatives. We use it across attended and unattended automation scenarios, orchestration, and testing, and it has helped us improve operational accuracy and reduce turnaround time significantly. - IT Manager10B+ USDMediaReview Source
Driving Smarter Automation with UiPath's Next-Gen Agentic Capabilities
I have had a really good experience working with UiPath's Agentic Autmation so far. It feels like a big step up from traditional RPA, especially with how it handles decision-making and dynamic workflow. I like how it brings AI and automation together, that makes it easier to build business specific solutions that require not only rule based but also dependable on situations. This brings not only task automation but end to end process automation.
...
Showing Result 1-5 of 3243
Recommended Gartner Insights
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
