Name: Blue Prism Intelligent Automation Platform
Rating: 4.4 (974 reviews)

Overview

Product Information on Blue Prism Intelligent Automation Platform

Updated 19th April 2023

What is Blue Prism Intelligent Automation Platform?

SS&C Blue Prism offers a full intelligent automation platform integrating Robotic Process Automation (RPA) and Business Process Management (BPM) solutions, developed to increase revenue and drive value with total automation. SS&C Blue Prism products are designed to streamline workflows and identify opportunities to improve efficiency across the enterprise. SS&C Blue Prism’s intelligent platform unifies people with digital workers securely to create scalable automations suited for specific business needs. Customers utilize SS&C Blue Prism’s total automation solutions to accelerate growth and orchestrate their operations. SS&C Blue Prism’s enterprise-wide software provides full control and governance to help businesses evolve with continuous change. With 20,000+ customers, SS&C Blue Prism has the tools for developing new ways of working and returning exponential value to the business.

Overall experience with Blue Prism Intelligent Automation Platform

Director of IT

1B - 3B USD, Banking

FAVORABLE

“Long-Term Stability and Flexibility Noted With Blue Prism Platform Use”

4.0

Feb 20, 2026

Blue prism has been a rock solid platform for us for nearly a decade. We have really pushed the platform to its limits in a lot of ways and it has reacted well. The team from SS&C have been great partners throughout.

RPA ENGINEER

500M - 1B USD, Consumer Goods

CRITICAL

“High Compliance Standards and Control Offset by Scalability and Licensing Challenges”

3.0

Oct 22, 2025

great product in terms of security and compliance at its core- but bit expensive and hard to scale for citizen developers

About Company

Company Description

SS&C Blue Prism helps customers in over 170 countries and 2000 businesses, including Fortune 500 and Public Company sector organizations, to unlock the potential of intelligent automation at scale, delivering transformational business value. SS&C Blue Prism’s intelligent automation platform partners with people, organizations and technologies to automate end-to-end business processes through digital resources. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth.

Company Details

Company type

Public

Year Founded

2001

Head office location

Warrington, U.K.

Website

https://blueprism.com

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A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Blue Prism Intelligent Automation Platform

Reviewer Insights for: Blue Prism Intelligent Automation Platform

Performance of Blue Prism Intelligent Automation Platform Across Market Features

Blue Prism Intelligent Automation Platform Likes & Dislikes

It is incredible flexible to our needs It is reliable It integrates well with our core systems

Governance and security is robust - all the business processes are controlled and less prone to errors

Ease of use, product support, constant improvements to the platform to keep the product relevant and leading edge

It does take us significant effort to get new features that require us to upgrade versions, but SS&C is working on that with their nextgen features. There are some legacy parts of the platform that are frustrating, particularly the inability to rename processes or objects simply..

1) It's very hard to scale among citizen developers as it requires some understanding of programming logic 2.limited AI capabilities compared to its peers 3.Complex licensing structure

Licencing costs can be on the expensive side. There are cheaper automation platform alternatives in the marketplace, however the functionality you get with the cheaper platforms is currently not as extensive.

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Peer Discussions

Blue Prism Intelligent Automation Platform Reviews and Ratings

4.4

(974 Ratings)

Rating Distribution

5 Star: 46%
4 Star: 47%
3 Star: 7%
2 Star: 0%
1 Star: 0%

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.4

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Director of IT
1B-10B USD
Banking
Review Source
Long-Term Stability and Flexibility Noted With Blue Prism Platform Use
4.0
Feb 20, 2026
Blue prism has been a rock solid platform for us for nearly a decade. We have really pushed the platform to its limits in a lot of ways and it has reacted well. The team from SS&C have been great partners throughout.
IT Manager
50M-1B USD
Finance (non-banking)
Review Source
Blue Prism makes automation easy!
5.0
Feb 12, 2026
Overall the experience has been very positive with Blue Prism. The automation tool is easy enough to learn and navigate, even for a non-IT professional. Ongoing support is also readily available.
Manager
50M-1B USD
Healthcare and Biotech
Review Source
Balancing Platform Development With Business Value And Acquisition Cost Considerations
4.0
Feb 5, 2026
Have always found Blue Prism very knowledgeable, approachable and helpful when discussing solutions, offering advice and guidance or the constant development of the platform and its solutions
DATA ANALYST
50M-1B USD
Software
Review Source
Blue Prism Platform Offers Stability With Demanding Setup and High Licensing Cost
5.0
Dec 15, 2025
Blue Prism Intelligent Automation Platform is a stable and mature enterprise automation solution that suitable for our chatbot implementation. The platform performs rule based process and support centralised monitoring.
DATA ANALYST
50M-1B USD
Media
Review Source
A Reliable Enterprise Grade Automation Platform with Steep Learning Curve
5.0
Nov 6, 2025
Blue Prism is the gold standard tool for enterprise RPA, especially in highly regulated sectors. It's a robust tool for automation and requires a serious commitment and investment. Its stability and centralized governance is truly excellent for large scale operations.

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