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  3. Blue Prism Intelligent Automation Platform
Logo of Blue Prism Intelligent Automation Platform

Blue Prism Intelligent Automation Platform

bySS&C Blue Prism
in
4.4
Market Presence: Robotic Process Automation, Business Process Automation Tools

Overview

Product Information on Blue Prism Intelligent Automation Platform

Updated 19th April 2023

What is Blue Prism Intelligent Automation Platform?

SS&C Blue Prism offers a full intelligent automation platform integrating Robotic Process Automation (RPA) and Business Process Management (BPM) solutions, developed to increase revenue and drive value with total automation. SS&C Blue Prism products are designed to streamline workflows and identify opportunities to improve efficiency across the enterprise. SS&C Blue Prism’s intelligent platform unifies people with digital workers securely to create scalable automations suited for specific business needs. Customers utilize SS&C Blue Prism’s total automation solutions to accelerate growth and orchestrate their operations. SS&C Blue Prism’s enterprise-wide software provides full control and governance to help businesses evolve with continuous change. With 20,000+ customers, SS&C Blue Prism has the tools for developing new ways of working and returning exponential value to the business.

Blue Prism Intelligent Automation Platform Pricing

Blue Prism Intelligent Automation Platform Product Images

SS&C Blue Prism Process Intel.
SS&C Blue Prism Process Intel.
SS&C Blue Prism RPA
SS&C Blue Prism RPA
SS&C Blue Prism digital worker
SS&C Blue Prism digital worker

Overall experience with Blue Prism Intelligent Automation Platform

SENIOR PRINCIPAL ENGINEER - FULL STACK
3B - 10B USD, Banking
FAVORABLE

“Scalable, audit-ready RPA that boosts throughput - budget for UI volatility and admin”

4.0
Sep 10, 2025
Blue Prism has been a solid fir for our automation needs. I value its emphasis on governance, auditability, and controller change, which makes it easier to scale automation without losing oversight. Object-oriented design and reusable components shortened our delivery time after the first few projects, and the control room/work queues model gives us predictable throughput. The trade-off is a heavier administrative footprint and some fragility when UI elements change rapidly in web apps, which requires disciplined design patterns and occasional rework. Overall, the platform has reduced manual effort, improved consistency, and provided clear operational metrics
RPA ENGINEER
500M - 1B USD, Consumer Goods
CRITICAL

“High Compliance Standards and Control Offset by Scalability and Licensing Challenges”

3.0
Oct 22, 2025
great product in terms of security and compliance at its core- but bit expensive and hard to scale for citizen developers

About Company

Company Description

Updated 22nd March 2024

SS&C Blue Prism helps customers in over 170 countries and 2000 businesses, including Fortune 500 and Public Company sector organizations, to unlock the potential of intelligent automation at scale, delivering transformational business value. SS&C Blue Prism’s intelligent automation platform partners with people, organizations and technologies to automate end-to-end business processes through digital resources. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2001
Head office location
Warrington, U.K.
Website
https://blueprism.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Blue Prism Intelligent Automation Platform
Reviewer Insights for: Blue Prism Intelligent Automation Platform
Performance of Blue Prism Intelligent Automation Platform Across Market Features

Blue Prism Intelligent Automation Platform Likes & Dislikes

Like

- Strong governance & auditability: RBC, release/version controls and detailed logs output - Reusable object layer: The separation of objects and processes encourages maintainable, testable automations and speeds subsequent builds. - Operational control & visibility: Control room and work queues make scheduling, prioritization, and exception handling transparent - Security model that scales: Credentials and permissions are handled cleanly, which helps with SoD and least-privilege practices

Like

Governance and security is robust - all the business processes are controlled and less prone to errors

Like

Ease of use, product support, constant improvements to the platform to keep the product relevant and leading edge

Dislike

UI Change sensitivity: Dynamic web apps can break selectors; requires ongoing element strategy and regression checks Admin/infra overhead: Maintaining runners/VMs, patching, and upgrades add operational weight versus lighter tools. Upgrade friction: Major upgrades need careful regression planning across objects/processes and third-party connectors

Dislike

1) It's very hard to scale among citizen developers as it requires some understanding of programming logic 2.limited AI capabilities compared to its peers 3.Complex licensing structure

Dislike

Licencing costs can be on the expensive side. There are cheaper automation platform alternatives in the marketplace, however the functionality you get with the cheaper platforms is currently not as extensive.

Top Blue Prism Intelligent Automation Platform Alternatives

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Peer Discussions

Blue Prism Intelligent Automation Platform Reviews and Ratings

4.4

(972 Ratings)

Rating Distribution

5 Star
46%
4 Star
47%
3 Star
7%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SENIOR PRINCIPAL ENGINEER - FULL STACK
    1B-10B USD
    Banking
    Review Source

    Scalable, audit-ready RPA that boosts throughput - budget for UI volatility and admin

    4.0
    Sep 10, 2025
    Blue Prism has been a solid fir for our automation needs. I value its emphasis on governance, auditability, and controller change, which makes it easier to scale automation without losing oversight. Object-oriented design and reusable components shortened our delivery time after the first few projects, and the control room/work queues model gives us predictable throughput. The trade-off is a heavier administrative footprint and some fragility when UI elements change rapidly in web apps, which requires disciplined design patterns and occasional rework. Overall, the platform has reduced manual effort, improved consistency, and provided clear operational metrics
  • IT Manager
    50M-1B USD
    Finance (non-banking)
    Review Source

    Blue Prism makes automation easy!

    5.0
    Feb 12, 2026
    Overall the experience has been very positive with Blue Prism. The automation tool is easy enough to learn and navigate, even for a non-IT professional. Ongoing support is also readily available.
  • Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Balancing Platform Development With Business Value And Acquisition Cost Considerations

    4.0
    Feb 5, 2026
    Have always found Blue Prism very knowledgeable, approachable and helpful when discussing solutions, offering advice and guidance or the constant development of the platform and its solutions
  • SOFTWARE DEVELOPER
    50M-1B USD
    Energy and Utilities
    Review Source

    Broad Process Automation Scope Offset By Scheduling And Browser Plugin Limitations

    4.0
    Sep 10, 2025
    It's a good tool for automation. We have been using it for a few years, and it is reliable and has some really nice features. Meets our needs for an RPA application. The interface for the product is very easy to learn and use, but there is somewhat of a learning curve for non-technical users when they first try the software.
  • DATA ANALYST
    50M-1B USD
    Retail
    Review Source

    The Swiss army knife of automation tools

    4.0
    Oct 16, 2025
    You can automate anything, at any scale with Blue Prism. The ability to step through processes with full control makes the tool highly capable for complex enterprise tasks.
...
Showing Result 1-5 of 1059

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