Power Automate

The overall experience has been pretty great. We bought this into the organisation to automate a lot of workflows that used to need heavy manual handling: whether it was chasing critical stakeholders between signoffs, a higher manager approving a discount for a contract, or someone in marketing pulling a trigger on if the material someone in the team has created (this is becoming more prevalant in the current AI driven material generation) is compliant with our brand guidelines and GDPR. Before the implementation, there was quite a lot of manual chasing involved, which led to a lot of delays. Now once the workflow is setup, walk the relevant person through what they need to check and where, and it runs seamlessly from there. Notifications land at the right time without being bothersome, which makes it handy working with sales teams who can actually engage with them rather than ignore them. Bottlenecks that used to depend on someone picking up an email at the right moment have mostly disappeared. not quite a megastar though, there is some scope of doing better like flows can at times fail quietly which takes some digging to figure out where it went wrong, but a small tradeoff in the grand schema of things. amazing tool.