• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • Conversational AI Platforms
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Augmented Data Quality Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Intranet Packaged Solutions
      • SD-WAN
      • Edge Distribution Platforms
      • View All
    • Finance

      • Expense Management Software
      • Financial Planning Software
      • Financial Close and Consolidation Solutions
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • Endpoint Management Tools
      • IT Service Management Platforms
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Security Awareness Computer-Based Training
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Customer Data Platforms
      • Event Marketing and Management Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Collaborative Work Management
      • Visual Collaboration Applications
      • Knowledge Management (KM) Software
      • Meeting Solutions
      • View All
    • Public Sector and Government

      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Government ERP Solutions
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Configure, Price and Quote Applications
      • Search and Product Discovery
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Business Process Automation Tools
      • Enterprise Architecture Tools
      • Business Orchestration and Automation Technologies
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Game Engine Software
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Website Builders
      • Developer Productivity Insight Platforms
      • AI Agents for Application Developers
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Feature Management
      • Application Crowdtesting Services
      • Test Data Management
      • API Generation Software
      • Prototyping Software
      • Mobile App Analytics
      • AI-Augmented Code Modernization Tools
      • Virtual Reality Development Software
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Green Software Engineering
      • Event Brokers
      • Application Integration Platforms
      • Digital Twin of an Organization Platforms
      • Independent Third-Party Software Support of Megavendors
      • Microsoft 365 Implementation and Support Services
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • Multiexperience Development Platforms
      • AI Agent Development Platforms for Software Engineering
      • Application Portfolio Management Tools
      • Application Composition Platform
      • Internal Developer Portals
      • Cloud Development Environments
      • Mobile Development Frameworks (Transitioning to Web and Mobile Development Frameworks)
      • Load Testing Tools
      • Blockchain Consulting and Proof-of-Concept Development Services
      • B2B Gateway Software
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Value Stream Management Platforms
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • API and MCP Testing Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Power Automate
Logo of Power Automate

Power Automate

byMicrosoft
in
4.4
Market Presence: Integration Platform as a Service, Robotic Process Automation

Overview

Product Information on Power Automate

Updated 13th October 2025

What is Power Automate?

Power Automate is a software that enables users to streamline workflows and automate repetitive tasks across applications and services. The software provides tools for creating automated processes, integrating with various platforms such as cloud-based and on-premises solutions, and connecting data sources. It supports features like triggering actions based on events, managing approvals, and transforming data between systems. Power Automate addresses business challenges related to manual task management and process efficiency by facilitating automation of operations, reducing errors, and improving productivity through seamless connectivity among software solutions.

Power Automate Pricing

Power Automate software uses a subscription-based pricing model, offering various plans based on user needs, including per-user and per-flow options. Pricing is structured according to the number of users or the volume of automated flows, with additional charges for premium connectors and advanced features.

Overall experience with Power Automate

Chief Technology Officer
250M - 500M USD, Insurance (except health)
FAVORABLE

“Automations in Incident Management Highlight Flexible Workflow Design With Power Automate”

4.0
Feb 9, 2026
We are currently using Power Automate to automate processes and forms designed in SharePoint for handling computer/hardware/network related repair and maintenance support system, incident management (where branch offices can report any incidents at their end and corporate IT department oversees and manages those incidents including further escalation process), internal utility expense application and approval process, automating sending alerts and information regarding deadlines related to compliances, and internal audit queries, etc. This system provides the capability to design workflows as per our requirements incorporating complex conditions and automatically triggering the flow in a defined schedule.
Data Analyst
30B + USD, Energy and Utilities
CRITICAL

“Effective For Simple Logistics Automation, But Performance And Cost Remain Challenges”

3.0
Sep 22, 2025
we have developed more than 30 use cases, Power automated connectors are outstanding which helps to connect with third party apps easily and we did simpler business process automation to replacing licensed software's for logistics.

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

Do You Manage Peer Insights at Microsoft?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Power Automate
Reviewer Insights for: Power Automate
Performance of Power Automate Across Market Features

Power Automate Likes & Dislikes

Like

For very practical automations like automating emails and compliance related things covering complex conditions and routing this platform provides excellent capability. We have also developed an app for recording visitors in our office in this platform where visitor records are captured including their photo and an email notification is being automatically sent to the person to whom the visitor wants to visit. As a tool it is best, the use case can be anything thing.

Like

connectors and flows security and compliance DIY low code no code easy trouble shooting

Like

M365-native integration: Connectors for SharePoint, Teams, Outlook and Dataverse make common automations trivial and keep users in the tools they already use Speed to value for cloud flows: Templates, triggers, and approvals (incl. adaptive cards in Teams) to shrink the cycle time from idea to first run. Low-code pro escape hatches: Makers can start visually, then step up to custom connectors, Graph API, and solution ALM when needed Process insights: Process mining/Advisor is helpful for spotting what to automate next.

Dislike

We have recently started to explore various tools over the Microsoft platform in terms of process management and automation. We have been able to develop the required apps and workflows but are finding difficulty in automatically recording its data in our on-premises database. Most of the time we need to apply automated conditions based on data and authorities defined in on-premises systems, so if there would be an easy mechanism to sync data to & between power automate and our on-premises system it will be great which also helps us to provide real-time analytics through our internal system.

Dislike

No connectors for legacy systems like OAS application we cannot build big apps using it only simpler to medium apps, we often end up in loading issue and performance failure. cost is also a , when increasing the flows it also comes with cost

Dislike

Licensing complexity Environment sprawl vs. agility Desktop bot operations

Top Power Automate Alternatives

Logo of UiPath Agentic Automation
1. UiPath Agentic Automation
4.5
(2398 Ratings)
Logo of Agentic Process Automation System
2. Agentic Process Automation System
4.6
(1765 Ratings)
Logo of Blue Prism Intelligent Automation Platform
3. Blue Prism Intelligent Automation Platform
4.5
(895 Ratings)
View All Alternatives

Peer Discussions

What Your Peers Are Saying About Power Automate

IT Manager
Has anyone ever created a desktop power automate to get attachments(PDF) from an email and then transfer that to a folder ?
IT Manager
here you go: https://www.youtube.com/watch?v=_jh7snqA4e4
See Full Discussion
10 Mar 20251.4k Views1 Comment
Director of IT
Any Automation CoE's that centralized enterprise RPA (ex: UiPath or AA) and low-Code automation (ex: MS Power Automate)  platforms as part of their organizations?  What were the primary drivers for organizing this way?  Benefits?
Program Director, Intelligent Automation + Entrepreneur
I have tried to decentralize RPA, but it's really difficult since to build them you need a software development background, it takes a month of training, and you need to be continuously building to keep one's skillset honed. RDA on the other hand is great to democratize.
See Full Discussion
22 Sep 20252.7k Views3 Comments

Power Automate Reviews and Ratings

4.4

(602 Ratings)

Rating Distribution

5 Star
48%
4 Star
46%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.3

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Chief Technology Officer
    50M-1B USD
    Insurance (except health)
    Review Source

    Automations in Incident Management Highlight Flexible Workflow Design With Power Automate

    4.0
    Feb 9, 2026
    We are currently using Power Automate to automate processes and forms designed in SharePoint for handling computer/hardware/network related repair and maintenance support system, incident management (where branch offices can report any incidents at their end and corporate IT department oversees and manages those incidents including further escalation process), internal utility expense application and approval process, automating sending alerts and information regarding deadlines related to compliances, and internal audit queries, etc. This system provides the capability to design workflows as per our requirements incorporating complex conditions and automatically triggering the flow in a defined schedule.
  • SENIOR PRINCIPAL ENGINEER - FULL STACK
    1B-10B USD
    Banking
    Review Source

    M365-native automation that accelerates every work-govern early, plan licenses, and scale desktop bots deliberately

    4.0
    Sep 10, 2025
    Power Automate has become our "everyday automation" layer: it's quick to stand up, deeply integrated with Microsoft 365, and good at moving data across SharePoint, Teams, Outlook and line-of-business APIs. We've saved hours on approvals, notifications, and data hygiene tasks without asking for full-blown development. Trade-offs: Licensing and environmental governance need early planning, and desktop bots still require disciplined machine/runbook management to be reliable at scale. (Environment creation is now locked down in our tenant, which helps control sprawl but adds a request step.)
  • Manager
    Gov't/PS/Ed
    Education
    Review Source

    Streamlined Document Automation that delivers consistent, reliable results

    4.0
    Nov 16, 2025
    My experience has been very positive. The platform has allowed us to streamline what was previously a manual and time consuming workflow. Once the automation was configured, the process became highly reliable and reduced risk of human error. While there is a learning curve during initial setup, the long-term benefits have made the implementation worthwhile.
  • IT ASSOCIATE
    50M-1B USD
    Manufacturing
    Review Source

    Deep Microsoft Integration and Productivity Gains Highlight Power Automate Experience

    5.0
    Feb 9, 2026
    Overall the feedback has been positive from users, especially regarding automating repetitive tasks and workflows within the Microsoft ecosystem. Many appreciate its low-code approach and integration with Microsoft Office 365/SharePoint/Dynamics.
  • Rpa Tl
    <50M USD
    Banking
    Review Source

    Power Automate Excels in Event-Driven Workflows but Faces Licensing Complexities

    4.0
    Feb 11, 2026
    My overall experience with Power Automate has been very positive. We use it as a perfect complement to our primary RPA tool, especially in areas where traditional RPA does not offer trigger based automation. Power Automate fills this gap in our case exceptionally well and helps us handle many business critical processes which rely on event driven workflows.
...
Showing Result 1-5 of 670

Recommended Gartner Research

  • Critical Capabilities for Integration Platform as a Service
  • Magic Quadrant for Integration Platform as a Service

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.