We are currently using Power Automate to automate processes and forms designed in SharePoint for handling computer/hardware/network related repair and maintenance support system, incident management (where branch offices can report any incidents at their end and corporate IT department oversees and manages those incidents including further escalation process), internal utility expense application and approval process, automating sending alerts and information regarding deadlines related to compliances, and internal audit queries, etc. This system provides the capability to design workflows as per our requirements incorporating complex conditions and automatically triggering the flow in a defined schedule.

Overall the product has been good in the past. There are many connectors for 3rd party softwares outside of Microsoft offerings. Lately they have put less time into development of Power Automate features though, which is disappointing, and there have been UI/UX decisions such as making much more whitespace than needed which make using the tool more difficult. Thankfully, the classic view is still offered as an option in many contexts, though I suspect that eventually they will move everyone to the new view.