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  3. UiPath Agentic Automation
Logo of UiPath Agentic Automation

UiPath Agentic Automation

byUiPath
in
4.5
2026
Market Presence: Robotic Process Automation, Process Mining Platforms (Transitioning to Process Intelligence Platforms)

Overview

Overall experience with UiPath Agentic Automation

Data and Analytics Manager
1B - 3B USD, Insurance (except health)
FAVORABLE

“UiPath Streamlines Automation With Intuitive Tools but Advanced Features Remain Complex”

5.0
Feb 3, 2026
My overall experience with UiPath has been very positive. The platform has proven to be robust, intuitive, and higlhly adaptable to the automation needs we manage at our org. Its user-friendly interface, combined with a wide ser of pre-built activities and strong integration capabilities, has allowed us to streamline processes efficiently and reduce manual workloads across different areas.
DEVOPS TEAM LEAD
3B - 10B USD, Telecommunication
CRITICAL

“Drag And Drop Functionality Enables Wider Team Involvement Despite Coding Limitations”

3.0
Sep 11, 2025
As it provides drag and drop functionality so team members who have no deep knowledge in .net coding can also contibute. It's easy to integrate with our old code repositories like clear case and latest like GIT and Perforce for binary and configs etc. Limitations are the use of other coding languages. Overall good product and value for money.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Robotic Process Automation

About Company

Company Description

Updated 7th December 2023

UiPath is a global entity whose focus lies in utilizing the transformative capabilities of AI and automation to unleash the limitless potential of individuals and facilitate human progress. Currently, the company is expanding its horizons beyond Robotic Process Automation, offering a highly effective and user-friendly AI-Powered Business Automation Platform. It is driven to bring together the leading minds to bring forth the next big leap in AI-powered automation. The company, based in New York City, operates developmental centers scattered throughout the United States, Romania, India, and Japan.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2005
Head office location
New York, United States
Number of employees
1001 - 5000
Website
http://www.uipath.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About UiPath Agentic Automation
Reviewer Insights for: UiPath Agentic Automation
Performance of UiPath Agentic Automation Across Market Features

UiPath Agentic Automation Likes & Dislikes

Like

What I like most about UiPath is its ability to simplify and accelerate automation development through an intuitive and well-structured environment. The platform offers a rich library of pre-built activities, connectors, and templates that significantly reduce development time and allow us to focus on solving business challenges rather than building everything from scratch. I also value its strong orchestration and monitoring capabilities. UiPath Orchestrator provides full visibility of our automation ecosystem, making it easy to schedule, manage, and scale robots as our needs grow. This has been essential for maintaining reliability and operational continuity to automated processes. Additionally, the constant evolution of the platform, especially with AI-powered features, document understanding, and improved integrations, has enabled us to expand use cases and deliver more impactful automation initiatives across the organization.

Like

Workflow designing is easy as per our client's business use case. As we use invoice/bill generation in pdf, so it's helpful and fast to make it. Product is good as for any kind of workflow error, it's easy to go into logs and find the exact error in the integrated environment. like API failure or response error etc. Integration with customer's old lagacy systems is easy like salesforce and some inventory management systems in SAP.

Like

UiPath Agentic Automation provides unified orchestration across bots, AI agents and human touchpoints, allowing organizations to design much more dynamic and adaptive workflows. The platform offers strong governance and compliance features such as role-based access contrtol and full audit trails, which ensure trust and transparency when deploying autonomous agents. Its low-code and pro-code environment makes it flexible, enabling business users to prototype quickly while allowing developers to refine and extend capabilities. Existing RPA assets and bots can be reused seamlessly within the new agentic framework, protecting previous investments and reducing migration effort.

Dislike

Some of its components, especially those related to advanced automation, AI features and document understanding, still require considerable configuration effort and can feel complex for new or non-technical users. While the platform is useful, achieving optimal performance sometimes involves navigating multiple tools, packages, or dependencies that are not always straightforward.

Dislike

First drawback is to get customer care support from UiPath team. It takes lot of time. It is heavily dependent on Dotnet platform. It's good with frequent updates however when upgraded to uipath 2024.10 release it broke lot of our workflows. so after study of full release features only we can upgrade next update.

Dislike

The platform's performance and scalability can be challenged when many agents or complex decision loops are involved, which may lead to latency or higher resource consumption. The transparency of AI-driven decision logic is still limited, making it harder to fully understand, debug or audit certain agentic workflows. Licensing and cost structures can become expensive as agent complexity or usage volume increases, which requires careful cost management. The learning curve is steeper compared to traditional RPA, as designing agentic flows requires a different mindset and new skills. Some features, such as scheduling and agent feedback mechanisms, feel less mature and could be further improved as the platform evolves.

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Peer Discussions

What Your Peers Are Saying About UiPath Agentic Automation

Director of IT
Any Automation CoE's that centralized enterprise RPA (ex: UiPath or AA) and low-Code automation (ex: MS Power Automate)  platforms as part of their organizations?  What were the primary drivers for organizing this way?  Benefits?
Program Director, Intelligent Automation + Entrepreneur
I have tried to decentralize RPA, but it's really difficult since to build them you need a software development background, it takes a month of training, and you need to be continuously building to keep one's skillset honed. RDA on the other hand is great to democratize.
See Full Discussion
22 Sep 20252.7k Views3 Comments
CIO
We have ServiceNow as a platform and I need to automate our Joiners, Movers and Leavers process. ServiceNow are trying to push their HR module which is overkill for what I need. We have also implemented some RPA with UiPath which seems to be going well. Has anyone been able to successfully automate JML? Is so, would you mind sharing any tips?
VP of IT
I would recommend RPA long term due to it's major reliance on the GUI. In theory you can MVP with RPA for a period of time until you have a more elegant solution leveraging for example an Azure pipeline that can trigger some of the actions needed on AD and other systems.
See Full Discussion
13 Nov 20232.8k Views2 Comments

UiPath Agentic Automation Reviews and Ratings

4.5

(2615 Ratings)

Rating Distribution

5 Star
58%
4 Star
39%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Planning & Transition

3.5

Delivery & Execution

4.0

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Data and Analytics Manager
    1B-10B USD
    Insurance (except health)
    Review Source

    UiPath Streamlines Automation With Intuitive Tools but Advanced Features Remain Complex

    5.0
    Feb 3, 2026
    My overall experience with UiPath has been very positive. The platform has proven to be robust, intuitive, and higlhly adaptable to the automation needs we manage at our org. Its user-friendly interface, combined with a wide ser of pre-built activities and strong integration capabilities, has allowed us to streamline processes efficiently and reduce manual workloads across different areas.
  • DEVELOPER FOR WEBMETHODS, MS POWERPLATFO
    50M-1B USD
    IT Services
    Review Source

    A Next-Generation Automation Platform That Brings RPA and AI Agents Together

    4.0
    Oct 1, 2025
    UiPath Agentic Automation enables us to take automation beyond deterministic tasks and begin orchestrating workflows involving AI agents, robots, and human inputs. The platform is still maturing, but its vision of "agentic orchestration" shows real promise. This is a powerful next step for organizations that want to evolve from traditional RPA to more adaptive automation.
  • SENIOR PRINCIPAL
    10B+ USD
    Banking
    Review Source

    Migrated from another RPA tool - UiPath delivered better governance, scalability, and ROI

    5.0
    Sep 15, 2025
    We migrated from another RPA platform because scaling was becoming painful - Licensing was rigid, and governance was limited. UiPath offers a more mature Orchestrator, better integration options, and a strong roadmap. The transition wasn't trivial (bot refactoring and retraining took effort), but the payoff was worth it. Today, we run more processes with fewer stability issues and have better visibility into bot performance
  • Software Engineering Lead
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Workshop Setup and Automation Demo Showcases UiPath’s API Integration Capabilities

    5.0
    Sep 19, 2025
    they are very good in terms of providing examples and demo. they helped setup a workshop where we said here is out apis we want to connect to and so give us a demo how uipath can be used to automate a particular manual task.
  • DATA AND ANALYTICS MANAGER
    1B-10B USD
    Manufacturing
    Review Source

    Strong Developer Community and Platform Maturity Offset UiPath Support Challenges

    4.0
    Sep 4, 2025
    We adopted UiPath four years ago during the height of the labor shortages brought on by the pandemic. Product's rankings initially drew us in, and UiPath's vision and capabilities made them the logical choice. Overall, the platform has lived up to expectations: development is straightforward, we've had no trouble finding skilled talent, and the ecosystem is mature and supportive. On the other hand, our experience with sales and support has been uneven. Earlier sales representatives were very engaged, helpful, and proactive in connecting us to resources; the most recent handoff left us with less engaged support, which has been disappointing. The Enterprise Success Program has been valuable in some respects - our Technical Account Manager has helped us understand new technology and mature our platform - but the broader program would have been more useful during our first year of implementation than in later years. Despite these drawbacks, UiPath remains our chosen partner because of their market position, maturity, and strong community.
...
Showing Result 1-5 of 2877

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