Overview
Product Information on Celonis Process Intelligence Platform
What is Celonis Process Intelligence Platform?
Celonis Process Intelligence Platform Pricing
Overall experience with Celonis Process Intelligence Platform
“Process Chaos to Process Clarity. Unlock Value with PI & AI”
“5 years use of Process Designer highlights mixed progress and service positivity”
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About Company
Company Description
Celonis is a global enterprise software company. Its Process Intelligence Platform uses process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It is system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Celonis Process Intelligence Platform
Reviewer Insights for: Celonis Process Intelligence Platform
Deciding Factors: Celonis Process Intelligence Platform Vs. Market Average
Performance of Celonis Process Intelligence Platform Across Market Features
Celonis Process Intelligence Platform Likes & Dislikes
My personal experience has been splendid and comfortable. I like this the most as it provides loads of insights which were not recognized earlier. The opportunity to make processes efficient and identify violations saves valuable time and resources and this helps to a greater extent in multiple facets of the company. Also the technical expertise and guidance offered on occasions of queries raised makes the experience valuable and beneficial. The introduction of the ML workbench seals the deal and unlocks loads of opportunities. The new view offers a better UI and state-of-the-art dashboarding capabilities, which makes it easier for the business to consume. Also the simple UI for OCPM is also great. The ability to also track and record the value and benefits realized using the transformation Hub also makes value reporting very easy.
Read Full ReviewThe product does the job it was designed for. The service is always friendly, very optimistic and approachable.
Read Full Reviewmuy intuitiva para mapas de procesos y descubrimiento de variantes. tiene herramientas de análisis muy potentes para detectar oportunidades de automatización y reduccion de tiempos
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Loading or synching is at times an issue, but the problem is solved automatically within a day at the maximum. Inability to connect to SOAP APIs and paginations in the extractor builder is a disappointment.
Read Full ReviewProduct (Process Designer): Not enough capabilities/rights for the role process author. No undo-button nor recycle bin. No easy transfer from any other format to the product (e.g. from Mural/Whiteboard after a process discovery workshop, from .ppt or Excel) Service: n/a for Process Designer coverage. For Celonis overall, sometimes Sales/Marketing seems more important than delivery.
Read Full ReviewEl tiempo de carga y procesamiento suele ser lento cuando se trata de volumenes altos de datos, por otro lado la perzonalización de dashborads es limitada sin soporte tecnico o conocimiento en PQL
Read Full ReviewTop Celonis Process Intelligence Platform Alternatives
Peer Discussions
Celonis Process Intelligence Platform Reviews and Ratings
- Data Engineer10B+ USDEnergy and UtilitiesReview Source
Process Chaos to Process Clarity. Unlock Value with PI & AI
The experience for both the company and myself has been outstanding. The training offered and the various webinars conducted as a part of Celosphere makes it easy to adapt to this new technological sensation quite comfortably. The availability of connectors in abundance to connect to various databases helps to improve in multiple domains. The organization has started to implement Process Mining and has already excelled in using the Plant Maintenance and was able to optimize process for a punctual start of maintenance. Similarly in other areas such as Trading, Sales, HR etc, the business sees the potential that Celonis adds to them and the proactive notifications are of great help. The introduction of OCPM has paved the way for so many opportunities within and most importantly in mapping the End-to-End processes. It is very intuitive and easy to use. The integration to systems have become easier and the Data Push API is a big win. - Engineering Manager10B+ USDManufacturingReview Source
API Documentation and Event Sorting Needs Cited Amid Positive Process Copilot Remarks
Action flow are Simple , low Code with a drag-and-drop interface that makes automation easy and efficient. similarly, the new views are user-friendly and easy to configure, offering intuitive drag-and-drop options that significantly enhance the user experience. OCPM introduces a new and more powerful approach to process mining, offering deeper insights and flexibility compared to traditional case-centric process Mining. Celonis API Calls make it easy to extract key data such as user login history and audit logs, enabling deeper analysis and customer reporting with the platform. - Supervisor De Operaciones50M-1B USDTelecommunicationReview Source
Herramientas de análisis facilitan descubrimiento de variantes y oportunidades de mejora
Nos permitio identificar cuellos de botella y optimizar flujos internos. Una vez que se domina el entorno, la eficiencia mejora notablemente. - Principal1B-10B USDIT ServicesReview Source
Changes in Celonis Support Model Shift Customisation to Partner Consultancies
Celonis provide Value Engineers to support Customers and this provides a specialist resource to help customise the product. Celonis are moving to a model where their partner consultancies take on the customisation roles more working more closely with their customers as they were finding that it was challenging to provide the amount of support that was needed to fully customise the tool. Celonis also has a customer account management function to be the interface to the organisation. The product has recently added a significant amount of AI capability and is the globally leading product for Process Mining. With the recent purchase of the Symbio Process Management software it now has the ability to integrate between Process Mining and the Process Management User Interface to provide live dashboards of performance for processes. - IT Manager10B+ USDRetailReview Source
Powerful insights and great support — Celonis is transforming how we work
Celonis has been a real game-changer for our operations. We’ve been able to uncover inefficiencies that we didn’t even know existed, and the platform continues to grow with us. The combo of powerful insights and great customer support really makes a difference for us.