Name: Basware AP Automation
Rating: 4.7 (288 reviews)

Overview

Product Information on Basware AP Automation

Updated 13th October 2025

What is Basware AP Automation?

Basware AP Automation is a software designed to streamline accounts payable processes within organizations. The software automates invoice capture, validation, matching, and approval workflows, enabling efficient processing of both digital and paper invoices. It offers features such as invoice data extraction, compliance controls, reporting tools, and integration capabilities with existing enterprise resource planning systems. The software addresses the business problem of manual invoice handling by reducing processing time, supporting accuracy in financial data, and enabling visibility into payables to optimize cash flow and compliance.

Overall experience with Basware AP Automation

Manager, Legal and Compliance

1B - 3B USD, Services (non-Government)

FAVORABLE

“Basware Enhances Invoice Processing; Would Be Better with Category/GL-Specific Approval Control Features”

5.0

Feb 28, 2026

Basware was not too difficult to implement. The tech team was helpful when we needed them. The ongoing service after go-live is just excellent. Compliance over our processes has improved because of Basware.

DIRECTOR OF FINANCE

<50M USD, Construction

CRITICAL

“High-capacity user-friendly P2P system”

3.0

Nov 28, 2025

Good-capacity and user-friendly system, new useful features brought regularly

About Company

Company Description

Basware empowers finance teams to take full control of invoice and payment processes through its Intelligent Invoice Lifecycle Management Platform. By automating each step of the invoice journey, organizations improve visibility, ensure compliance, and drive operational efficiency across accounts payable. The platform leverages advanced AI trained on billions of invoices, delivering proven results at scale. With more than 40 years of experience and over $10 trillion in total spend processed, Basware brings deep domain expertise in invoice automation. Serving thousands of organizations worldwide, Basware helps finance functions reduce complexity, improve accuracy, and unlock value from their financial data. Our solutions integrate seamlessly with existing systems, enabling global businesses to future-proof their finance operations and adapt to evolving demands.

Company Details

Year Founded

1985

Head office location

Espoo, Finland

Number of employees

1001 - 5000

Annual Revenue

50M-250M USD

Website

http://www.basware.com

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Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Basware AP Automation

Reviewer Insights for: Basware AP Automation

Deciding Factors: Basware AP Automation Vs. Market Average

Performance of Basware AP Automation Across Market Features

Basware AP Automation Likes & Dislikes

Delegation of authority features (approval thresholds by user category), smart/auto-coding of invoices, vendor assignment for improved invoice routing to proper approvers, better visibility of invoices, reporting features, service rep goes above and beyond to ensure our success with the platform

The system is easy to use and can handle large amounts of invoices.

What we appreciate most is that Basware appreciate most is that basware significantly reduces the compliance burden for us. it offers strong controls and automation that help ensure we remain compliant without having to constantly monitor potential risks or stress about fines. This creates peace of mind and allows our team to focus more on strategic activities rather than administrative tasks

Basware not able to limit approval authority to specified expense categories or G/L accounts, so approvers can approve ANY type of invoice up to their $ threshold of authority. Duplicate invoice detection is ok but not great. I have not found that it can read and report on the purchase order displayed on the vendor invoice; no specific field to capture this.

Spend plans could be more flexible, often need to update large amounts of spend plans simultaneously

while integrations work reliably once configured, the initial setup and mapping process could be smoother, with more guided tools or automation to speed up the configuration phase

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Peer Discussions

Basware AP Automation Reviews and Ratings

Recommended Gartner Insights

1B-10B USD

Services (non-Government)

Review Source

Basware Enhances Invoice Processing; Would Be Better with Category/GL-Specific Approval Control Features

Feb 27, 2026

Finance Manager

50M-1B USD

Manufacturing

a reliable compliance solution that continues to evolve, supported by a roadmap that builds real confidence

Our overall experience with basware has been positive. The solution delivers on its core promise of helping us mantain compliance in a reliable and structured way, which has reduced internal effort and risk. The implementation has generally gone smoothly, and day to day usage is strightforward for our teams. Of course, as with any system, there are still areas where processes could be simplified further, but the foundation is solid and continues to improve

Director of Finance

10B+ USD

Client Relations Support Is Responsive But Expense Module Lacks Development Updates

4.0

Mar 18, 2026

I enjoy the relationship I have with our client relations team. The support is quick and responsive. As of 2021, I was not a fan of Basware or the product, I inherited the system when I joined my company. I will say that the change in CEO and direction of client relations, increase in technology, and overall support has completely changed my mind.

Director of Strategy

Continuous Improvement and Metric Gains Observed with Basware P2P Process Integration

Mar 2, 2026

Basware is fully committed to our success. They listen, provide support, and love to share in our wins. We meet with our CSM frequently which keeps us focused on continuous improvement.

HEAD OF SYSTEMS DEVELOPMENT & AUTOMATION

Construction

AI-Powered AP Automation: Transforming Non-PO Invoice Processing with Smart Coding

Feb 24, 2026

Leader in how to automate AP with AI - introducing concepts such as Smart Coding for Non PO Invoices which have highly make significant differences to the human touchpoints for those invoices in our organization.