Overview
Product Information on Bill.com
What is Bill.com?
Bill.com Pricing
Overall experience with Bill.com
“Streamlined Payments and Reliable Automation”
“Bill.com Automates Payables but Faces Criticism for Support and Payment Delays”
About Company
Company Description
BILL is a financial operations platform primarily designed for small and midsize enterprises (SMEs). The main aim is to automate finance operations to support businesses in becoming more successful. The integrated platform is designed to enhance efficiency in handling payables, receivables, and spend and expense management. The proprietary network of BILL serves a large user base assisting them in quicker transitions. The company's headquarters are located in San Jose, California and it has affiliations with prestigious financial institutions, accounting firms, and accounting software providers in the U.S.
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Reviewer Insights for: Bill.com
Performance of Bill.com Across Market Features
Bill.com Likes & Dislikes
Platform reduces manual effort, simplifies and automates, helps us stay organized with invoices and approvals, and most importantly ensures timely payments
This software is good for automating accounts payable and receivable, reducing manual data entry and streamlining invoice approvals. It integrates with major accounting software, improves payment tracking and saves time for finance teams by centralizing bills, vendors and payments in one platform
1. The automation of invoice processing and payment scheduling, wich saves significant time 2. The clean and user-friendly dashboard that makes navigation easy even so far new users. 3. Seamless integration with accounting tools like QuickBooks and NetSuite wich keeps our financial data in sync
The mobile interface, while functional, can sometimes feel less intuitive than the desktop version, especially for managing more complex workflows.
What I don't really like about the product is that the customer service is very unresponsive, there are unexpected fees and occasional payment delays. The interface can feel confusing or outdated, and international payment options are limited. These issues can create frustration, especially for businesses that rely on timely payments and quick problem resolutions.
1. The mobile app feels limited compared to the desktop version; some functions are not as smooth 2. The approval workflow can sometimes be slow and takes extra click to finalize transactions. 3. Customer support response time could be faster during peak hours.
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Bill.com Reviews and Ratings
- Accounts Assistant<50M USDInsurance (except health)Review Source
Bill.com Automates Payables but Faces Criticism for Support and Payment Delays
Bill.com offers strong AP/AR automation, invoice management and accounting integration that saves time for small to mid-sized businesses. However, the customer support, payment delays and fees and not great. This software works best for businesses that prioritise automation and can manage with limited hands-on support. - ACCOUNANT<50M USDManufacturingReview Source
Bill.com Eases Manual Tasks but Presents Recurring Sync and Fee Concerns
Bill.com was a really good piece of software during my time using the software it was an add on for Xero and my only problem was the sync issues I am not sure if that's a bill.com software problem or not but bill.com support team was always there to help! - SENIOR MANAGER, STRATEGIC PARTNERSHIPSGov't/PS/EdEducationReview Source
Streamlined Payments and Reliable Automation
Bill.com has been a positive and supportive experience. The platform is intuitive, reliable and has significantly streamlined our accounts payable and receivable processes. Overall, it’s absolutely helped with managing financial operations. - IT Associate50M-1B USDIT ServicesReview Source
Automation Features Streamline Invoice Processing but Mobile App Remains Limited
My overall experience with Bill.vom has been positive, especially in tems of simplifying our accounts payble and receivable processes. The automation features save us a lot of time and reduce manual errors. - MANAGER, HUMAN RESOURCES<50M USDMediaReview Source
Accounting Efficiency Improved With Streamlined Payment and Approval Workflows
Easy to navigate, payments process quickly. Integrates with other platforms we use and helps with efficiency in accounting processes.