Overview
Product Information on Bill.com
What is Bill.com?
Bill.com Pricing
Overall experience with Bill.com
“Centralized Platform Simplifies Account Management and Cash Flow for Administrators”
“Bill.com Automates Payables but Faces Criticism for Support and Payment Delays”
About Company
Company Description
BILL is a financial operations platform primarily designed for small and midsize enterprises (SMEs). The main aim is to automate finance operations to support businesses in becoming more successful. The integrated platform is designed to enhance efficiency in handling payables, receivables, and spend and expense management. The proprietary network of BILL serves a large user base assisting them in quicker transitions. The company's headquarters are located in San Jose, California and it has affiliations with prestigious financial institutions, accounting firms, and accounting software providers in the U.S.
Company Details
Do You Manage Peer Insights at Bill.com?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Bill.com
Reviewer Insights for: Bill.com
Performance of Bill.com Across Market Features
Bill.com Likes & Dislikes
The most liked about the platform is its automation and efficiency of its workflow. It also helps to remove manual labour and email chains with the help of structured approval workflows which ensures the invoices are reviewed and processed promptly. It also has seamless integration features with accounting systems, which definitely minimizes double data entry and reduces the risk of errors that might present in the system.
This software is good for automating accounts payable and receivable, reducing manual data entry and streamlining invoice approvals. It integrates with major accounting software, improves payment tracking and saves time for finance teams by centralizing bills, vendors and payments in one platform
Platform reduces manual effort, simplifies and automates, helps us stay organized with invoices and approvals, and most importantly ensures timely payments
One of the main challenges with Bill.com is that some of the features and reporting customization can feel limited, but the platform is continuously updating their system to overcome these limitations. Moreover, the permission settings also feel complex to configure which requires skilled manpower to handle it.
What I don't really like about the product is that the customer service is very unresponsive, there are unexpected fees and occasional payment delays. The interface can feel confusing or outdated, and international payment options are limited. These issues can create frustration, especially for businesses that rely on timely payments and quick problem resolutions.
The mobile interface, while functional, can sometimes feel less intuitive than the desktop version, especially for managing more complex workflows.
Top Bill.com Alternatives
Peer Discussions
Bill.com Reviews and Ratings
- Accounts Assistant<50M USDInsurance (except health)Review Source
Bill.com Automates Payables but Faces Criticism for Support and Payment Delays
Bill.com offers strong AP/AR automation, invoice management and accounting integration that saves time for small to mid-sized businesses. However, the customer support, payment delays and fees and not great. This software works best for businesses that prioritise automation and can manage with limited hands-on support. - It Manager<50M USDMiscellaneousReview Source
Centralized Platform Simplifies Account Management and Cash Flow for Administrators
The overall experience with Bill.com as an administrator is truly amazing. The platform provides a centralized and efficient way of managing account payable and receivable processes as well as maintaining cash flow in financial institutions. The interface of this platform is unique and easy to manage which helps the onward staff relatively easy compared to other systems. Moreover, the system's configuration, user management, and reporting features are straightforward which makes the administrator's task super easy. - ACCOUNANT<50M USDManufacturingReview Source
Bill.com Eases Manual Tasks but Presents Recurring Sync and Fee Concerns
Bill.com was a really good piece of software during my time using the software it was an add on for Xero and my only problem was the sync issues I am not sure if that's a bill.com software problem or not but bill.com support team was always there to help! - SENIOR MANAGER, STRATEGIC PARTNERSHIPSGov't/PS/EdEducationReview Source
Streamlined Payments and Reliable Automation
Bill.com has been a positive and supportive experience. The platform is intuitive, reliable and has significantly streamlined our accounts payable and receivable processes. Overall, it’s absolutely helped with managing financial operations. - IT Associate50M-1B USDIT ServicesReview Source
Automation Features Streamline Invoice Processing but Mobile App Remains Limited
My overall experience with Bill.vom has been positive, especially in tems of simplifying our accounts payble and receivable processes. The automation features save us a lot of time and reduce manual errors.