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  3. Bill.com
Logo of Bill.com

Bill.com

byBILL
in
4.4
Market Presence: Accounts Payable Applications, B2B Payments Software

Overview

Product Information on Bill.com

Updated 13th October 2025

What is Bill.com?

Bill.com is a software designed to automate and streamline financial operations, focusing on accounts payable and accounts receivable processes. The software enables users to manage invoices, payments, and cash flow, providing features such as digital document storage, workflow approvals, and integration with accounting and ERP systems. Bill.com helps organizations reduce manual data entry by supporting invoice capture and automated data extraction, while offering electronic payment options that replace paper checks. By automating and digitizing financial workflows, the software aims to enhance visibility and control over transactions, reduce processing times, and support audit readiness for businesses managing payable and receivable activities.

Bill.com Pricing

Bill.com software uses a subscription-based pricing model, charging a monthly fee per user or business for access to features such as accounts payable, accounts receivable, and automated workflows. The software offers different plans based on functionality required, with pricing varying depending on the selected tier and the number of users or transactions processed.

Overall experience with Bill.com

Accountant
250M - 500M USD, Manufacturing
FAVORABLE

“Invoice routing and audit trail improved AP, but support friction remains”

4.0
Jul 28, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Finance Manager
50M - 250M USD, Energy and Utilities
CRITICAL

“Automated Transaction Mapping and PO Sync Limitations Highlighted in Bill.com Experience”

3.0
Apr 22, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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About Company

Company Description

Updated 7th December 2023

BILL is a financial operations platform primarily designed for small and midsize enterprises (SMEs). The main aim is to automate finance operations to support businesses in becoming more successful. The integrated platform is designed to enhance efficiency in handling payables, receivables, and spend and expense management. The proprietary network of BILL serves a large user base assisting them in quicker transitions. The company's headquarters are located in San Jose, California and it has affiliations with prestigious financial institutions, accounting firms, and accounting software providers in the U.S.

Company Details

Updated 31st March 2026
Company type
Public
Year Founded
2006
Head office location
San Jose, United States
Number of employees
1001 - 5000
Website
http://www.bill.com

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Peer Discussions

Bill.com Reviews and Ratings

4.4

(70 Ratings)

Rating Distribution

5 Star
49%
4 Star
41%
3 Star
9%
2 Star
0%
1 Star
1%
Why ratings and reviews count differ?
  • Accountant
    50M-1B USD
    Manufacturing
    Review Source

    Invoice routing and audit trail improved AP, but support friction remains

    4.0
    Jul 28, 2026
    We rolled out Bill.com to replace a part of our manual AP process that ran on email approvals and paper checks. The Core value showed up fast: invoices land in one inbox, get routed by rule and pay out via ACH with an automatic audit trail. Approval routing and the transparent audit trail were the biggest immediate wins over our previos setup. Implementation took roughly 8 weeks with 10 users. It is not a full accounting system, it sits as a layer on top of Sage Intacct rather than replacing it. Net: a clear improvement for volume AP, with a real friction on support and fees.
  • Accountant
    50M-1B USD
    Manufacturing
    Review Source

    Invoice routing and audit trail improved AP, but support friction remains

    4.0
    Jul 28, 2026
    We rolled out Bill.com to replace a part of our manual AP process that ran on email approvals and paper checks. The Core value showed up fast: invoices land in one inbox, get routed by rule and pay out via ACH with an automatic audit trail. Approval routing and the transparent audit trail were the biggest immediate wins over our previos setup. Implementation took roughly 8 weeks with 10 users. It is not a full accounting system, it sits as a layer on top of Sage Intacct rather than replacing it. Net: a clear improvement for volume AP, with a real friction on support and fees.
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Recommended Gartner Insights

  • Critical Capabilities for Accounts Payable Applications
  • Magic Quadrant for Accounts Payable Applications
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User Sentiment About Bill.com
Reviewer Insights for: Bill.com
Deciding Factors: Bill.com Vs. Market Average
Performance of Bill.com Across Market Features

Bill.com Likes & Dislikes

Like

Approval workflows by amount, vendor or department- controls became enforceable instead of aspirational. The sync back into our accounting system removed most double entry. Getting off checks entirely; ACH plus automatic past-due reminders Genuinely usable for occasional approvers who log in twice a month.

Like

Approval workflows by amount, vendor or department- controls became enforceable instead of aspirational. The sync back into our accounting system removed most double entry. Getting off checks entirely; ACH plus automatic past-due reminders Genuinely usable for occasional approvers who log in twice a month.

Like

Approval workflows by amount, vendor or department- controls became enforceable instead of aspirational. The sync back into our accounting system removed most double entry. Getting off checks entirely; ACH plus automatic past-due reminders Genuinely usable for occasional approvers who log in twice a month.

Dislike

Our biggest gripes were with automated transaction mapping for vendor bills and inability for bill.com to sync in POs from NetSuite. This made having a 3 way match (PO, Billl, Item Receipt) a headache. The lack of robust AI features was also visible during our use of the platform.

Dislike

Our biggest gripes were with automated transaction mapping for vendor bills and inability for bill.com to sync in POs from NetSuite. This made having a 3 way match (PO, Billl, Item Receipt) a headache. The lack of robust AI features was also visible during our use of the platform.

Dislike

Our biggest gripes were with automated transaction mapping for vendor bills and inability for bill.com to sync in POs from NetSuite. This made having a 3 way match (PO, Billl, Item Receipt) a headache. The lack of robust AI features was also visible during our use of the platform.