Overview
Product Information on Bill.com
Updated 13th October 2025
What is Bill.com?
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Overall experience with Bill.com
It Manager
<50M USD, MiscellaneousFAVORABLE
“Centralized Platform Simplifies Account Management and Cash Flow for Administrators”
The overall experience with Bill.com as an administrator is truly amazing. The platform provides a centralized and efficient way of managing account payable and receivable processes as well as maintaining cash flow in financial institutions. The interface of this platform is unique and easy to manage which helps the onward staff relatively easy compared to other systems. Moreover, the system's configuration, user management, and reporting features are straightforward which makes the administrator's task super easy.
Accounts Assistant
<50M USD, Insurance (except health)CRITICAL
“Bill.com Automates Payables but Faces Criticism for Support and Payment Delays”
Bill.com offers strong AP/AR automation, invoice management and accounting integration that saves time for small to mid-sized businesses. However, the customer support, payment delays and fees and not great. This software works best for businesses that prioritise automation and can manage with limited hands-on support.
About Company
Company Description
BILL is a financial operations platform primarily designed for small and midsize enterprises (SMEs). The main aim is to automate finance operations to support businesses in becoming more successful. The integrated platform is designed to enhance efficiency in handling payables, receivables, and spend and expense management. The proprietary network of BILL serves a large user base assisting them in quicker transitions. The company's headquarters are located in San Jose, California and it has affiliations with prestigious financial institutions, accounting firms, and accounting software providers in the U.S.
Company Details
Company type
Public
Year Founded
2006
Head office location
San Jose, United States
Number of employees
1001 - 5000
Website
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- Accounts Assistant<50M USDInsurance (except health)Review Source
Bill.com Automates Payables but Faces Criticism for Support and Payment Delays
Bill.com offers strong AP/AR automation, invoice management and accounting integration that saves time for small to mid-sized businesses. However, the customer support, payment delays and fees and not great. This software works best for businesses that prioritise automation and can manage with limited hands-on support. - It Manager<50M USDMiscellaneousReview Source
Centralized Platform Simplifies Account Management and Cash Flow for Administrators
The overall experience with Bill.com as an administrator is truly amazing. The platform provides a centralized and efficient way of managing account payable and receivable processes as well as maintaining cash flow in financial institutions. The interface of this platform is unique and easy to manage which helps the onward staff relatively easy compared to other systems. Moreover, the system's configuration, user management, and reporting features are straightforward which makes the administrator's task super easy. - Finance Manager50M-1B USDEnergy and UtilitiesReview Source
Automated Transaction Mapping and PO Sync Limitations Highlighted in Bill.com Experience
Bill.com has some decent features for AP and card spend but it lacks a reliable 3 -way match process and be prepared to deal with a lot of bill sync errors that can cause a headache during month end close. - Marketing Associate1B-10B USDSoftwareReview Source
Great for companies with finance teams that need internal controls
One of the best in saving significant amount of time spent in financial tasks. In an organization I previously worked at, it helped us automate invoice capture, approvals, payments and reminders. - ACCOUNANT<50M USDManufacturingReview Source
Bill.com Eases Manual Tasks but Presents Recurring Sync and Fee Concerns
Bill.com was a really good piece of software during my time using the software it was an add on for Xero and my only problem was the sync issues I am not sure if that's a bill.com software problem or not but bill.com support team was always there to help!
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