Overview
Product Information on Pipefy
What is Pipefy?
Pipefy Pricing
Overall experience with Pipefy
“Intuitive Setup and Templates Aid Workflow, Advanced Options Require Higher Tiers”
“Easy Adoption Experience But Lacks Clarity in Usage Metrics and Contracts”
About Company
Company Description
Pipefy is a Business Orchestration and Automation Technology platform that provides a unified control plane for coordinating humans systems and artificial intelligence agents. The platform includes a no-code process builder and an agent studio for creating specialized AI agents based on various large language models. It features native connectivity and integration capabilities for linking core enterprise systems such as ERP and CRM. Pipefy addresses business problems related to process fragmentation and unstructured work by centralizing workflows. It incorporates an adaptive governance framework that allows for the establishment of secure zones for decentralized development. The architecture provides technical oversight through end-to-end observability audit logs and causal lineage of actions across automated flows. Organizations use the platform to manage complex cross-departmental processes and extend the functionality of legacy infrastructure without modifying core systems.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Pipefy
Performance of Pipefy Across Market Features
Pipefy Likes & Dislikes
I really like how easy it is to setup and use. It includes ready-to-use templates which helps give the user an overview of the tools capabilities and helps users in building processes for project tracking or approvals. I found the Kanban boards really useful as they helped me see the project progress at a glance.
The product is pretty good, flexible, customizable and configurable. Can easyly adapt for many different work flows and tasks.
- No-code workflow builder: drag and drop pipeline let our non-tech teams design processes - Flexible forms and intake: let us capture consistent data up front - Integrations and API: native connectors (Slack, Google workspace, etc.) and a decent API to automate handoffs with our CRM - Enterprise controls: SSO, role-based permissions, audit logs, etc.
One of the things I did not like is that many of the more advanced options were limited to higher priced tiers, which did restrict how much of the tool's capabilities I was able to use. Customising automations can sometimes be very long and tedious.
Some basic functionalitiies should be embedded, and not customized. The metrics of consumption are not so clear. The price and the commercial negotiation are some issues for us.
- Scaling governance needed: without strict naming conventions and field standards, projects multiplied and became inconsistent. - Reporting can be basic: built-in analytics are useful but limited - UI quirks and performances: large pipelines with many cards can feel a bit sluggish, and UI can feel cluttered compared to other tools - mobile experience limited to basics
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Peer Discussions
Pipefy Reviews and Ratings
- ASSOCIATE10B+ USDServices (non-Government)Review Source
Intuitive Setup and Templates Aid Workflow, Advanced Options Require Higher Tiers
This is a great tool for managing project development work. The Kanban-style board makes it very easy for me to organise, track and visualise workflows across different team members. I really liked how easy it is to setup, the platform feels very intuitive. Overall, this tool has helped improve the structure and management of project tasks. - GROUP PRODUCT MANAGER<50M USDIT ServicesReview Source
Pipefy Enhances Workflow Standardization but Requires Strong Governance as Teams Expand
Pipefy is a strong no-code process orchestration platform powered by AI that helps our ops, finance and HR teams standardize our workflows fast. Its card-based pipeline makes it easy to capture requests, route approvals and track SLAs without heavy development. We have better visibility and fewer slipped tasks. The marketplace and the API let us plug the tool into our stack. Great for repeatable, cross-team processes, but expect to invest in admin governance as usage grows. - ENGINEER<50M USDConsumer GoodsReview Source
Flexible no-code Platform that simplifies and automates team workflows
Streamlined workflows, easy to use, and great for managing team processes. It works quite nicely, and has a very user friendly UI, which makes it easy for users to use. - IT Manager50M-1B USDConsumer GoodsReview Source
Pipefy is a company that truly acts as a partner in your transformation journey, its solution has great potential, but it needs to be structured to unlock its true potential.
Pipefy is working closely with the LATAM team to transform and automate business processes through our AUTOMATE & IA PROGRAM. Pipefy is helping us in this transformation as a partner. - Audit Manager50M-1B USDEnergy and UtilitiesReview Source
Pipefy Team Enhances Company Processes with Customization and User Support
The Pipefy team supports us all the time to improve company processes and satisfy our internal clients (business areas). The idea is to streamline processes, making them faster and easier to execute.